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December 2023 by Jeffrey M.
This pharmacy took over two weeks to fill my prescription two months in a row. The pharmacists had no answers when asked when my prescriptions would come in or why they were always late or out of stock. Terrible customer service. Staff always seems to be busy with anything other than working with the customers.
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December 2023 by s
Called the pharmacy for some information on my prescription. As soon as they picked up, I was put on hold for about 5-7 mins. Then a lady (voice sounded middle aged with a slight accent) picked up... before answering all my questions she apparently exited my profile screen so she says "oh I deleted your screen and I have other customers so I can't answer that now." Seriously?! I'm your current customer who is talking to you! I waited when you put me on hold. Terrible customer service and inefficient.
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November 2023 by Ana de la Rosa Benítez D' Ávila
Poor service and they never have stock
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November 2023 by Xinyuan Xi
Don't get your vaccine here!!! I scheduled for 11:45 am and arrived at 11:30. But there was a very long line ahead of me. I was not able to get the vaccination until 12:40. Yes, I have waited for more than 1 hour there. .. Save your time and don't do vaccination here. I think they scheduled too many people in short period of time.
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September 2023 by SMC LLC
I had a fantastic experience at the CVS pharmacy in Clarksburg. The customer service was exceptional, with the staff being friendly, knowledgeable, and eager to assist. The wide range of products available impressed me as well, offering a diverse selection that catered to various needs. It's clear that the staff takes pride in maintaining a welcoming and well-stocked environment. This CVS location is definitely a go-to for anyone seeking top-notch customer service and a comprehensive product range.
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September 2023 by ANGHELA Jimenez
the store is the best it is always clean it is the first one it has given that the employees don't mind helping you they are all very friendly and helpful, especially the employee Abraham is a very nice guy he is always willing to help you, he has a lot of service potential it should be shouted for a promotion, young people like him is what our community needs.
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June 2023 by Amisha Patel
Very rude when I called.
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June 2023 by Jaweria Arshad
Even with no one waiting, the pharmacy will make you wait 30+ minutes. Save your time and go to another CVS.
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April 2023 by Lillian Quinones
Pharmacy service is great and so convenient to have in the Clarksburg area.
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March 2023 by neo-nair films (neo-nair films)
Very poor service at its pharmacy. This is a brand-new pharmacy in the neighborhood. The service is suppoed to be at its best. No greentings. No Thank you! No courtesy about instructions required on the prescription. No communication about what is missing in the medicines. Not a big queue anytime you walk in but the pharmacy team is not in vicinity at all. Either you walk in or drive through, you cannot find anyone at your sight. I moved from the Middle Brook branch to this one, thinking this would be a better center if not the best. As of today, I'm so disappointed with the staffs and their services here. CVS shall train their staff and teach them how to interact with their customers. These not customers but patients with so many mental and physical ups/dowsn they come to you. Do not forget it! Handle them with an extra care and respect.
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February 2023 by tiffany c
just like every other cvs RUDE pharmacy staff. probley they reason why no doctors office ever wants to talk to anyone that works at CVS. when i tell my specialist cvs is the pharmacy they all say OH GOD. everyone is tired of going to work but if the pharmacy staff truly hates there job like i think they do. they should find another career. because the customers shouldnt have to deal with you all being tired of being at work that day or any other. do better maybe the doctors offices would communicate better with CVS staff. dont be fooled because its in "Boyds". thats really clarksburg
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December 2022 by Toni Nearing
Very clean, organized and helpful staff!!! So happy to have you in the neighborhood!!’
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December 2022 by Kimsera Fam
Always a nice experience
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December 2022 by Lynette Lilly
Went to use 40% off one item discount. Got Pepcid AC 75-count for 30.99. They use fuzzy math. By Google calculator, discount should have been more than 12 dollars, but the receipt shows $9.60. Don't know where they get their numbers. At least they had what I was looking for.
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December 2022 by Mrs. Britnay Ellis
Worst service and refused to assist!!! The pharmacy staff not only made it difficult but if you don’t want to work on customer service then look elsewhere!!!!! Thank heavens TARGET CVS on Germantown proved what true customer service is!!!
