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December 2023 by Mark Johnson
I've been to Paul's on a few occasions and I've had jewelry done for 3 different occasions & every time they do an excellent job. The craftsmanship is excellent & their customer service is great! My Wife and daughters were amazed at the pieces.... Thanks Paul you are the Best....
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December 2023 by Florence Turska
Have purchased 2 rings from Paul’s Jewelry and was very pleased with my experience. Quality jewelry at very good prices and staff is very helpful. Definitely worth your time.
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December 2023 by Taryn Taylor
This place is AMAZING. I was recommended to this place by a family member of mine, after leaving Kay jewelers disappointed this Paul was able to help me find EXACTLY what I needed and much more. If you are looking for great prices quality jewelry and amazing service go here :)
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December 2023 by Paras Devkota
I had an amazing experience at Paul Jewlers. He was great at helping me find the right ring. He was patient and created multiple samples and 3D rendering of the ring. My fiancé absolutely loved it. Thank you Paul once again.
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November 2023 by Daniel Prepetit
PJ fixed my watch battery in minutes and showed great customer service.
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November 2023 by Haseeb Akhtar
I went to a couple places to buy an engagement ring and what stood out about this place was the great price, the helpful staff and friendly service. When I needed to get some changes made, they were super helpful and refused to charge me even at my insistence.I’m a lifelong customer now and I recommend this place to everyone. You won’t be disappointed.
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November 2023 by Rissa Taylor
Completely satisfied with this Paul Jewelers. Originally bought my fiancé a ring from Kay Jeweler across from Paul’s. Needless to say worse experience at Kay’s, came in with a ring for resize and left with no ring. My fiancé was devastated. Walked over to Paul’s Jewelers and he definitely hooked us up. Way better quality and customer service. We will continue going there for all our jewelry needs.
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November 2023 by Sarah M.
Pushy salespeople and way overpriced. Not to mention no returns. I tried to return product but to my surprise that was impossible bc they have no return policy and I was never informed of that. Never coming back.
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September 2023 by thisjointisloose
Went there to get some earring for my moms Bday. Nothing fancy. I just wanted to spend around $130. Im a guy, so i dont know anything about jewelry. I got some earrings and the backside of the earring kept falling off my moms ear. My mom goes to try to get an exchange or a new back piece. Turns out the earring they gave me were for toddlers or kids. Which is why the backpiece kept falling off. Why didnt they tell me they were for kids when i specifically said it was for my mother.
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August 2023 by Ashley Alexander
Amazing customer service! Jack and James helped me out so much. Not only do they give me a creditable appraisal, they also helped me understand and left me with knowledge that I have not been able to get anywhere else!Thank you! I will be back.
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July 2023 by Mia Roth
EDIT: the owner of the store, Paul, emailed me trying to guilt me into taking down my review. My review is honest and polite. He was very unprofessional. I would not recommend shopping here.I’m sure they are fine if you are buying something new, but do not go here to get your rings resized! I got my engagement ring and wedding band resized and they left my wedding band discolored, and left indents and disfigured my engagement ring. They specifically told me that they would make them half a size bigger by adding more metal, instead of just stretching them thinner. They did not add more metal and now my rings are lumpy and thinner than before.The only thing they did right was take responsibility. I was given the option of having them send the rings to another jeweler for repair, or a refund. I chose a refund because I just couldn’t trust them with my rings anymore. The two stars are for how the owner handled the situation afterwards, but otherwise it would be zero.
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June 2023 by Isaiah Gray
Jack, one of the managers at the store, was an amazing help to me as I was deciding what to buy for my wife for our upcoming wedding anniversary. When he told me the prices they were offering, they were so exceptionally low compared to what I had been quoted at other stores that I could hardly believe it. In the end I bought her a beautiful ring for much less than I was expecting to spend; he even threw in a few free bonus items that likely would have cost a few hundred dollars by themselves, and gave me a military discount on top of that! Could not recommend this store more highly.
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June 2023 by Nathan Hertzberg
Memorial Day weekend, my girlfriend and I went shopping for some jewelry in the Clarksburg Premium outlets. Paul Jewelers was the first shop we saw when we arrived so we stepped inside. Paul was immediately friendly and helpful with us in finding a nice piece for me. Paul gave us a great Memorial Day sale price as well! We went across the walkway to Zales just to see what they had and they provided terrible customer service. Their jewelry also felt fake to the touch. We went back to Paul Jewelers and finalized a deal on a piece of jewelry and I couldn’t be happier with my experience. I will be sure to come back for future jewelry needs and I would recommend anyone to visit Paul Jewelers for ANY jewelry needs!
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June 2023 by R. Forrest
Quality jewelry at this store. Jack is great—he’s patient and explains the diamond cut and clarity. I purchased a tennis necklace/ bracelet set. I will return to buy more jewelry ?? Jewelry repair was also fast and efficient - Shawny
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June 2023 by Aleksej Slokvenko
I was looking for a jewelery repair shop to fix my wife's gold chain. All other places were charging me for small repair twice the price I was asked to pay at Paul's jewelers. And they fixed it in less than an hour, when others said is going to take up to two weeks. Awesome service and great job on gold chain! Couldn't even find the place it was broke before! Highly recommend this place for jewelery repairs!
