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November 2023 by Jeff Hartz
How can I give zero or negative stars? Worst pharmacy in countess ways. Slow, not communicating about prescription problems, over communicating about refills, out of stock for common drugs and long lines at both the counter and the drive through. Not this store’s problem, but the CVS mobile app is awful too. STAY AWAYP.S. the pharmacy closes from 1 to 2 pm every day for lunch. Really?!?!?!
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November 2023 by Neal Manning
Had a great visit today to pick up some prescriptions. My prescriptions were ready within a half an hour and I was able to get my flu shot and Covid vaccines immediately. No appointment necessary. I will go out of my way from now on even though I live in Elkridge to give my business to this particular CVS location. Also, I was greeted as I walked in the door.
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November 2023 by Dan Hood
Worst parking lot ever! Spent 15 minutes trying to exit the parking lot. Ridiculous! Whoever designed this shopping center is a complete moron.
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September 2023 by Michael B.
I guess if you don't want to know the answer don't ask the question. There were no customers at the pharmacy, so I asked the pharmacist if I had to schedule to get my flu shot. It was only 7:25 pm and the pharmacy closes at 8. No one wants to do more than they have to anymore. GOOD Customer Service is a TRAIT OR SKILL of the past.
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September 2023 by A N
Unfortunately, the quality of customer service in Ten Oaks CVS has gone really down. It's been a few times we went there including today, and the pharmacist lady is not helpful at all. Although she is the manager at pharmacy, her attitude is really bad and is aggressive when we asked for help any time we asked. This should change as Cvs used to be our pharmacy for many years.
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September 2023 by Nikki Nikki
Went to pick my medicine which we had it transferred from another store. Today 9/9/203 like at 3:00 PM. Just to be told that they had to close the pharmacy as the pharmacist called in sick today. Told him that we have this QR/barcode and which he can scan and give us the medicine. But he kept on saying sorry and NO MEDICINE. This is highly ridiculous as they should have an emergency plan in action . COME ON CVS - CLARKSVILLE MD you can do better
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August 2023 by Sumanjit K.
Horrible experience. The new lady pharmacist Julie is so rude, unprofessional and unbelievable. She put me on hold for 20 minutes then disconnected. She should be ashamed of herself. They can't understand the medical emergency then quit this profession. They gave me run around to get meds for my kid.
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July 2023 by MONEY BOUND
Pharmacy employees are very nasty to the customers as well as providers that call. They act very rude and still do not get things right I don't care how many times you speak to them. Choose a new pharmacy.
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June 2023 by kymagirl
Useless. Prescription sent 10 days ago & automated system finally indicates prescription is due at 5pm - re-check system at 4:20pm and still says on time, yet when I call at 5pm pharmacy says medication not even there. Been without medication since last week. Their advice - you should take a different medicine. Excuse me, that's what my health care provider prescribed. If you can't fill prescriptions, you should at least have the decency to let customer's know in plenty of time so they can take their business elsewhere. Like I said, useless.
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June 2023 by P. Coulter
Wow!! CVS Clarksville just shut down the drive through window for lunch with two cars in line that had been waiting for about 10 minutes!! At least finish with the people in line and THEN take lunch!! This place just keeps getting worse!!
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November 2022 by Zac Meier
They had a very good buy 1 get 1 deal on candy
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September 2022 by aisha malik
Excellent customer service . I had few issues about editing and printing some complex pictures and the associate name Ali fix and printed the pictures within couple of minutes , he also helped me look for the items I was looking really quickly.
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July 2022 by Eden W.
As of 05/2022 The pharmacy went downhill. I now lack confidence in their knowledge and expertise in filling anything but the simplistic of Perscriptions. Where are my superheroes Emanuel and Don? Since pharmacists Don and Emanuel left, I have come to dread going there. This present staff lacks the caring energy and there is no sense of pride in doing the best job possible so you have a smooth and uneventful experience. My insurance uses Express Scripts so I am forced to to use a CVS pharmacy and this is by far the closest. I'm not saying the current staff are terrible. Am saying they are just average corporate drones with a 9-5, "this is just a job" attitude".
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July 2022 by Sydney Furiero
I LOVE this CVS but specifically for its pharmacy! The pharmacists and technicians are absolutely wonderful, they always ensure my prescriptions are filled on time and I’ve never run into any issues with insurance, payment, etc. If any issues occurred the manager/pharmacist immediately addressed those issues without hesitation, question or judgment! They are truly wonderful at their jobs and from a customer standpoint, they make picking up medications a stress-free task and that is a HUGE benefit for me, so thank you guys at the pharmacy! Highly recommend choosing this pharmacy to anyone in the clarksville/Dayton area if you’re looking for fast service and friendly staff :)
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April 2022 by Andy Lowe
My wife and I were at this store for the self-administered Covid PCR test. Unfortunately, the instructions were unclear and we didn’t leave the specimen sticks in the tubes. Fortunately, nurse Mary from the CVS HQ texted us, 2 deaf customers, explained the issue and arranged for re-test. All went well. Kudos to Mary for going out of the way to assist us.
