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July 2023 by Joel Brown
Transparent, Great customer service, and great automotive work for a reasonable price.
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January 2023 by Gail Powell
My car broke down the day before Christmas Eve and was towed to Brinkley's Clinton Automotive. Customer service was wonderful, and the owner and staff were friendly. The day after Christmas Day, I was told what the problem was, and my car was fixed and ready for pickup. I was very satisfied and will recommend them.
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October 2022 by DaVina Richardson
My husband had our vehicle towed to this shop where the owner told him the repairs were costly due to the location of the default but that was a WHOLE lie so they could INFLATE the estimate by several hundred dollars. He just priced himself out of a future customer that needed other work done. Shame on you! Integrity in business is good business.
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July 2022 by Bobby Porter
Very deceitful work and billing. Will be pursuing possible legal actions.
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May 2021 by No Cr
Crazy expensive just to replace a fuel pump. Go elsewhere.
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December 2020 by Dave Talbert
Has repaired my truck multiple times and always has great service.
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September 2020 by Gnart N.
Definitely should avoid. I had a bad encountered with Brinkley Automotive when they were on Piscataway Road. I took my Chrysler New Yorker in for an oil change. They said that I needed the water seals replaced. I trusted them, had them do the job and paid them. Short time later, I had a leak. I crawled under the vehicle and looked at the water seals. They were the original seals. I was charged for nothing. I took the vehicle in and had them do the job which they were paid. You could say that God intervened, causing the leak to happen within the work done warranty period; else I would have to pay again. Fast forward, I avoided them for years then decided to give them another try, bad mistakes. I bought Monroe Quick-Strut assembly. When I took the car in to get the struts installed, their quote was really high almost doubled the All Data car repair estimator software. They used Mitchell software. I provided them with the cost from All Data. Their quote instantly dropped 45% (almost half of the almost double-up). I got quotes from them on smaller jobs after that and noticed that it's around $99.00 more than other shops. I am guessing that they charged $99.00 for the lift. Needless to say, the other shops got the business. Due to pandemic, I decided to help the local shops. I had them replaces the front brakes and rotors, and the rear brakes. Their advertised special sale price was a high. Yes, even theirs advertised specials were high, about the same as the dealer's normal price. They lowered it by 20% to compete. They kept the vehicle for two weeks. I got the vehicle back and drove less than 300 miles (may be less 200 miles). The brakes squealed. One of the brake jammed, heated up and caught on fire, lucky that I was able to put it out before the engine caught fire. I took the car back to them. After a week, I went back to get my tools from the vehicle. Well, they left the front windows open. It's been rainy practically every day, September 2020. The vehicle was wet inside. I close the windows and mentioned it to the owner. They held the vehicle for two weeks. When I picked up the vehicle, I was told that the hydraulic hose was damaged. Since it was not part of the brake, I had to pay another $280.00. Well, I couldn't tell if the fire had damaged the hose and couldn't argue the outcome. When I went to the vehicle, the passenger front window was open. It rained about 3" hours before. The inside was wet. It took five rolls of toilet paper to soak up the water in the carpet. This is just beyond reasons. That's not all of it. While I was in the shop, the owner was telling an elderly couple that their bill was high because of how they had to access the computer to clear this and that. It's expensive because it's a high-tech thing, you know. He's a fast talker. I waited until the elderly left, then asked "Did you erase the OBD?" answered "Yes".... Wow!!!! I bought an OBD gadget (Amazon $19.00) awhile ago because dealers want $127.00 to reset the OBD warning. I erase the OBD data myself and it's definitely not high tech: Plug-in, turn on, wait for it to read the OBD, hit Erase, done.
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August 2020 by Steven Brooks
A honest shop and awesome people. They're definitely the go above and beyond type to make sure your vehicle is running at it's best.
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February 2020 by Daniel Buckler
Had engine built, locked up on 2nd start up. He repaired to the build and then wiped out the whole block because he had clearances way off. Over $8000 lost.
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February 2020 by trevor brown
Will build your engine wrong and then tell you you're out of luck
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February 2020 by Anthony Stacy
Would give a 0 if I could....not professional and doesn't have any honor in his work.Go elsewhere!
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February 2020 by Drew E
Built an engine incorrectly and cost a client $7,000+ out of pocket and refuses make things right.
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December 2018 by Jerome Bowden
Been coming here for years, they are honest and willing tonworkm with you. I often drive from NC to have them work on my vehicles.
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May 2018 by Shalita Isaac
I love this shop. I take all of my automobiles to Charlie. He is fair and he cares about his work and explain to you what is going on with your vehicle.
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January 2017 by J Bowden
Fantastic and service,extremely knowledgeable and friendly. The only place I will bring any of my vehicles!!
