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January 2024 by Ronald Sledd
Jonathan helped me with my homeowners insurance. He looked into my issue to see what we could do to make us more comfortable with our yearly payment. As usual, he came up with a solution to my problem. I have been a customer for a while for this reason. He always tries his best to help with an issue.
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January 2024 by dan larkin
I had a very nice time with Vicki, paying our bill.she makes it so easy to get our money.
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January 2024 by Mary Proctor
Vicky was so helpful. Pleasant to deal with. I really appreciate how easy she made everything for me
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January 2024 by l p
Mr. Johnathan is very responsive in returning your calls concerning any issue you may have when it comes to auto insurance or life insurance and wants the best for you and your family. He’s very friendly and understanding and I just want to say thank you.
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January 2024 by Lisa Friedman
Vicki McClenton, a member of the Jonathan Hancock State Farm team, helped me significantly reduce my auto insurance premium by recommending changes in coverage that I really didn't need. She gets top marks for her expertise and professionalism and is a pleasure to work with!
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January 2024 by Michele Anderson
Mrs. Vicki has been a great help with my car accident up to all of my policies. She’s very friendly and kind her customer service is excellent and she make sure you understand everything when it comes too whatever you need to know… please keep up the excellent work
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December 2023 by Third James
Vicki usually helps me when I call I’ve been with statefarm for years. I highly recommend.
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December 2023 by Robert Silverthorne
The Jonathan Hancock Agency is top notch. They are a State Farm agency and as such can offer very competitively priced insurance coverage and financial consulting. The staff pays close attention to and is very reponsive to client needs.
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December 2023 by Leontyne Buggs
In conversation with Jonathan he has provided outstanding customer service over the years. He advises you on your policy alternatives, answer any questions you may have and provide you with the necessary information as a home owner policyholder and on proposed car and Life Insurance policies. He is very responsive in returning your calls concerning any issue you may have with State Farm. He randomly contact you throughout the year to see if he can be of any service to you. I would highly recommend Jonathan as an Agent in fulfilling your home, auto, life insurance needs.
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December 2023 by Janice Murphy
Vicki was very professional and helpful. She answered all my questions and guided me through setting up my new accounts.
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November 2023 by shelia roberson-adams
Called to ask a question and spoke with Vicki. She was very pleasant with great customer service. Not only did she answer my initial question, she provided helpful information about all of my accounts. It was so nice to have a good, informative conversation with someone who obviously enjoys her job!
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November 2023 by Laketcha Chase
Vicki did an amazing job on assisting me with my car insurance an with getting me a cheaper rate.
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November 2023 by Willie Rouse
Love this company we have been with Jonathan Hancock at State Farm for 30 years and he and his staff is great. Vicki is one of favorites she handles our needs professionally and with care. She is well versed in her profession and we feel like family. Jonathan is a great resources and just like family we have watched each others family grow both personally and professionally. We recommend this company for all your insurance needs they won’t fail.
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November 2023 by Wanda
After speaking with Ms. Vicki McClenton (State Farm/John David Hancock, Agent) I had a much better understanding of processing my claim. Ms. McClenton was very patient, knowledgeable, friendly and professional.
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November 2023 by Andrea Proctor
Ms Vicki has the best customer service, she was very very helpful. Answered all my questions, called me back in a timely fashion…great experience extremely pleased…
