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September 2023 by v Phoenix
DO NOT GO to this practice . I was charged a no show fee despite being present for my scheduled session and was met with rude and unprofessional behavior to correct the issue.
I arrived at link provided but do to them switching platforms, they had another link which I never received. I emailed the Dr. Williams letting her know I was on and was met with a back and forth of how I was in the wrong. This could have been resolved by her simply providing me with correct link. However, to my surprise, I was informed that I would still be charged as if I hadn't shown up. This left me feeling unheard and disrespected as a client.
Not only was I wrongly billed, but the therapist's lack of acknowledgement regarding their mistake was equally disheartening. A professional therapist should maintain open lines of communication with their clients and ensure that such errors are rectified promptly and fairly.
I understand that professionals have policies in place to handle missed appointments, but when I have diligently shown up for my session, I expect to be treated fairly and not penalized for something that had a simple solution. Dr. Dunn holds the majority of my disappointment in this interaction as she was the one to escalate the situation. Shame on you.
Based on my experience, I cannot recommend this therapist or practice to others. Their lack of professionalism, poor communication, and false charges. I have now received a bill for $200 despite the late fee only suppose to be a $100. Oh and did I mention just the week before she had not shown to a scheduled appointment!
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July 2023 by Melinda Rapp
For almost a year, Methods Therapy has come through for my family. Jordan has been a listening ear and a safe space. Virtual sessions have made it a breeze to make and keep appointments. I also like that in-person is still an option on their beautiful and comfortable office space. Everyone i've been in contact with is very pleasant, non judgemental, and helpful. Highly recommend Methods for your therapy needs, especially your children and teens (they have many feelings too).
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July 2023 by v “Phoenix” Phoenix
DO NOT GO to this practice . I was charged a no show fee despite being present for my scheduled session and was met with rude and unprofessional behavior to correct the issue.I arrived at link provided but do to them switching platforms, they had another link which I never received. I emailed the Dr. Williams letting her know I was on and was met with a back and forth of how I was in the wrong. This could have been resolved by her simply providing me with correct link. However, to my surprise, I was informed that I would still be charged as if I hadn't shown up. This left me feeling unheard and disrespected as a client.Not only was I wrongly billed, but the therapist's lack of acknowledgement regarding their mistake was equally disheartening. A professional therapist should maintain open lines of communication with their clients and ensure that such errors are rectified promptly and fairly.I understand that professionals have policies in place to handle missed appointments, but when I have diligently shown up for my session, I expect to be treated fairly and not penalized for something that had a simple solution. Dr. Dunn holds the majority of my disappointment in this interaction as she was the one to escalate the situation. Shame on you.Based on my experience, I cannot recommend this therapist or practice to others. Their lack of professionalism, poor communication, and false charges. I have now received a bill for $200 despite the late fee only suppose to be a $100. Oh and did I mention just the week before she had not shown to a scheduled appointment!
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June 2023 by Victoria “Burqueña” Phoenix
DO NOT GO to this practice . I was charged a no show fee despite being present for my scheduled session and was met with rude and unprofessional behavior to correct the issue.I arrived at link provided but do to them switching platforms, they had another link which I never received. I emailed the Dr. Williams letting her know I was on and was met with a back and forth of how I was in the wrong. This could have been resolved by her simply providing me with correct link. However, to my surprise, I was informed that I would still be charged as if I hadn't shown up. This left me feeling unheard and disrespected as a client.Not only was I wrongly billed, but the therapist's lack of acknowledgement regarding their mistake was equally disheartening. A professional therapist should maintain open lines of communication with their clients and ensure that such errors are rectified promptly and fairly.I understand that professionals have policies in place to handle missed appointments, but when I have diligently shown up for my session, I expect to be treated fairly and not penalized for something that had a simple solution. Dr. Dunn holds the majority of my disappointment in this interaction as she was the one to escalate the situation. Shame on you.Based on my experience, I cannot recommend this therapist or practice to others. Their lack of professionalism, poor communication, and false charges. I have now received a bill for $200 despite the late fee only suppose to be a $100. Oh and did I mention just the week before she had not shown to a scheduled appointment!
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December 2021 by chloe wright
I was excited to start therapy services with an all black team. Unfortunately, they did not answer to calls or e-mails. I found their Instagram and DM’d them. Surprisingly, she could reply to my DM to let me know they aren’t taking any new clients. Ut would’ve been more appropriate via email or telephone. Just not a professional business.
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November 2021 by Lala DueBella
I was very excited to start Therapy seeing that the reviews are so positive. I was also excited to see an office full of women of color but was very disappointed when I did not get a response from the two emails I’d left as well as calling to try an get an appointment. I wanted to try again but now it doesn’t seem worth it when I can’t even get in contact. Wish this went differently
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May 2021 by Aaron Brown
The service I've experienced from Methods Therapy, LLC has been AMAZING. The process of getting set up with a therapist was quick. The service has been nothing but professional & caring. I feel I am in the best hands possible and would recommend Methods Therapy, LLC to anyone in need of therapy/counseling services.
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April 2020 by Sherice Redd
After falling off the radar for months, Methods Therapy cared enough to reach out on multiple occasions to check on me. Several attempts later, I’m back in their appointment book. The call could not have come at a more perfect time. If you’re looking for a professional that is not only compassionate but knowledgeable and thorough, ask for Sade Dunn.
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December 2019 by Lisa Davis
I’ve been in therapy before, this has been the first time that I’ve been connected to my therapist in a way that has gained great results! Now, I’m not done and have only been going for just over one year, but I am so much better than before.Ms. Crawford (because I started when she was Crawford
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December 2019 by Ann Coles II
The services are awsome I began my journey 2 years ago with my therapist and at first it was very hard to open up because I didn"t really like talking about my own issues. The staff was so patient and I didn't feel looked down on or judge when sharing the d*** choices I made. Continuing my treatment plan is one of the best decisions I've made for myself in a very long time. This practice offers a unique way of help to their patience. When I say you have a 911 and need therapy right now the staff has someone to help you immediately on the phone to get you to a safe place of calmness. Those of us that are leaders in our community it's so important to have a therapist to bring you back from that dark dead place. I highly recommend Method Therapy LLC as that safe house.
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December 2019 by TuJuan Wood
I am very pleased with the services provided by Methods Therapy, LLC. I have been with MethodsTherapy since the first day. I have always experienced professionalism, respect and outstanding customer service. I highly recommend Methods Therapy to anyone looking for services.TuJuan Wood
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December 2019 by Rhona Cooper
Methods Therapy has been a Blessing to me. My therapist Mrs.Dunn has helped me to bring things to the surface of my life that has been burried for years and today Im dealing with those feeling and whatever else comes my way. I thank God for programs like Methods Therapy and people like Mrs.Dunn.
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December 2019 by Aimee Caldwell
This is a joke of a therapist. I made an appointment for my son. They told me the wrong day. Then called me back to the message I left regarding them being closed. She told me had I checked online I would have seen it wasn’t until a later date. I told her yes I see that now but on the phone I was told something else which I had already entered in my phone. She then became rude and continued to berate me stating she told me on the phone it was at a later date. At this point I got angry with her tone and asked to speak to a supervisor. She told me she was the supervisor and the owner of this place. I then told her she needed lessons on how to treat patients. At that point she told me I WAS BEING COMBATIVE. I then later find out that this woman was the actual therapist. I was completely baffled that someone in this career would act this way and then refuse care to a child.If you wanted treated well do not use this company.
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September 2019 by Davis Lisa
I’ve been in therapy before, this has been the first time that I’ve been connected to my therapist in a way that has gained great results! Now, I’m not done and have only been going for just over one year, but I am so much better than before.
Ms. Crawford (because I started when she was Crawford ?) Dunn is very professional and warm, she has a wealth of knowledge and knows just when I need a tougher session and when I need to just vent. Her style is to push for results but not harder or faster than is best.
The office is conveniently located with lots of parking. The interior offices are comfortable and are conducive to enhancing the therapeutic work.
