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February 2024 by Mian Junaid
Don’t come to this locationI have over 9 business accounts with them. They treated me very unprofessionally. I go Germantown, Gaithersburg, Rockville and Bethesda location all the time. They treat me with so much respect.It was my first and last time at this location.
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October 2023 by Kimberly Nicolette Whatley
I went there on a Saturday as that is the only time I'm available. I drove all the way to Clinton because is one of the few branches open on saturdays. After waiting for around 15 mins the Colombian woman from customer service told me at 10:30 am that she couldn't help me because they take their last customer @11 on Saturdays and there was ONE person ahead of me. I don't understand what kind of process with one customer can take 1.5 hrs. She didn't even know what the other customer was there for. The teller was nice enough to help me with some of the things I needed. They need more efficient people. Avoid this branch and that woman at all costs.
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August 2023 by XaQaRa EquinoX
Pleasant and professional assistance. Patient and courteous staff.
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June 2023 by MJ Johnson
Not accommodating and very unprofessional. The M&T bank (clinton MD) teller refused to help. I lost my atm card and asked for a print of my deposit which I received then I asked if I could make a withdrawal because - obviously I did not have my card….. they replied with no we cannot help you we are closed although the window at the drive thru say’s Saturday 9am -1:00pm. Not sure what the customer service skills training is for M&T but they could use some at this branch or at least change the sign on the window.
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January 2023 by Shelia Shabazz
Kayla was such a professional at her job I don't know why so many other banks are not like m&t and we're not going to say who you are but you know who you are and with a p and you end with a c need I say more
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December 2022 by Lionel Gray
Was in line and usually teller provides a deposit slip or withdrawal but the teller makes the customer get our of line and get the slip then get back in line. No customer service skills at all at this location. I should have known that she was a hard case when I said "Good morning" and she said nothing back. I'm sure there has been complaints about this location before. Truist here I come today.
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October 2021 by Kenny Kardashian
This bank has scammers working there and they sell kool aid in the parking lot
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September 2021 by Jahmil C.
If I could give this place negative rating I would from tellers to management unprofessionalism at its finest customer service is trash half of them don't even have the knowledge to be working for the bank!
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December 2020 by Raleigh Jackson
Great you with a smile and friendly!
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January 2020 by elisocray salazar
Basically In so may words I put out because I was sitting in the lobby waiting for someone to send me a form to my email so I can get it notarized so
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June 2019 by Dia F
I wish I could this this branch less than one star. Their customer service is pitiful! The tellers take a long time to do a simple transaction like a deposit. If you need more complex transactions, like a cashier's check....forget it! They ask you to take a seat and wait. Terrible branch. All personnel need to be replaced with more friendly and trained people.
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April 2019 by Jaime V.
This bank just sucks, my company does their banking there so I'm forced to do business with this sorry excuse for a bank. Service is 2 out of 5. The rest of the bank's business practices is -5 out of 5. More better banks out there feel sorry for the tellers that have to work there. First they want 2% to cash a check which is nuts, I can see if this was a check cashing place but a bank? Go to Walmart they charge 4 dollars for checks. Then the manager wants to have a attitude and not help the poor lady outside in the rain with her atm card. Thank God I dont have a bank account with this place.
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February 2019 by A Love
This location has no sense of urgency. Staff will see you and give no greeting. Will have 4 people behind counter but only one assisting customer. I wouldn’t go here at all
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January 2019 by Display Name
Kyle is the best. He is friendly and always helpful. Thanks Kyle for excellent customer service!!
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October 2018 by Jose Rodriguez
Staff is very unfriendly do get the job done, just knowing me working in customer service and foranother bank I expect some form of customer service when I actually go to the bank I do business with. I do not like not going to this location customer service should be number one priority if clients are expected to return with more business
