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March 2024 by Joanne McLaughlin
First let me say that it has taken me almost a week to post this review.My dogs recently got groomed at this location and although the groomers were very nice and pleasant to speak with. I had some issues.Now with full transparency, I know that dogs sometimes do not cooperate while being groomed. And I do not expect perfection, they arent show dogs. But I do expect decent haircuts for $93! But the cuts my dogs received were terrible! The worst they have ever had. My dogs have "beards" and each one came home with one side longer than the other. Same with their eyebrows. There were tufts of long hair all over their chests, legs, and ears. One of my dogs, it looked like they forgot to put the guard on the clippers, they have an extremely short spot on the side of their face. I didn't say anything at first in case the groomer was new and was still perfecting their craft. But recently, I came to realize she is not new from a neighbor of mine who told me she was there when she used to bring her dog there. Which changed things for me.Now Let's talk time management.My dogs appointments were scheduled for 9:30, 10:30 and 11:30. They were dropped off at 9:15.I stopped in at 2pm, since I was going past anyway, and I was told they weren't done. My husband stopped in around 3pm and checked on them when he stopped to get dog food, they weren't done.Finally at 4:45pm, I told my husband, I was going to get the dogs. This was long enough. When I got there at 5:00pm only 2 of my dogs were ready. The 3rd one was still on the table getting groomed. They were there almost 8 hours! Never has it taken that long to groom my dogs! And we have been going to Petco since we got them. This is the 2nd Petco we have brought them to. And sadly, I think it's going to be the last.
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March 2024 by lavonda gilbert
Jasmine and Jayda took very good care of my fur baby today. She's very happy and so am I.
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March 2024 by Extramore Room
Weak ,, NO HAMSTERS..... ... THE GIRL IN THE PICTURE GOIN LIE THE NIGHT BEFORE THEY HAD HAMSTERS AND DIDN'T HAVE ANY... And try get smart when i asked was that all they had, .STOCK UP BETTER and this wouldn't been a issue.
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February 2024 by George Smith
Clean store, organized and friendly staff.
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February 2024 by Mark Henderson
Not pleased with the service nor the lack of knowledge with their own products. Going there would be a last result.
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February 2024 by Flyassuri
Wonderful place to visit for dogs and cats, I’m a very big animal person, they have a nice selection of freshwater and saltwater fish which is very surprising so if you all like finding Nemo they have a assortment of them which is very rare and cool
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February 2024 by Doretta Carr
Clean store, friendly cashier quick in and out
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February 2024 by DDS Powers
The store needs more employees...
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February 2024 by Jessey Vargas
Sweet staff!
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January 2024 by Jai Bradley
Wasn't well stocked. Employee's not much help
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December 2023 by Kay
Google the answers you need instead of asking for help so you can go in for what you're looking for and get out. Just had the most bizarre experience with misinformation with the manager. Store is neatly kept but they intentionally duck helping people. I was waiting for someone to return to the fish and a guy was looking around checkout for 10+ minutes. Found the associate who was supposed to get the manager, the manager was hiding in the far aisle across whispering if I was the woman in another set of women they were ignoring (who eventually left when they couldn't get help). Half the beta fish were DEAD. Please do better.And prices are soooo much cheaper online. Please ask for a price match or order pickup.Lastly, I was in the area and arrived before my pickup order was ready so I started pulling the items (all fully stocked). An employee started my order after I left due to the issues above and marked half of my pickup order as unavailable. ?
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November 2023 by Tiyeda Johns
I was extremely disappointed with my pup's grooming she received from Hailey. I have a long haired shih tzu with straight with a slight wave hair. Upon arrival, two groomers did a check on my girl's fur and did not specify that she was matted at all. The groomer actually said they could comb her out with no problem. I go to collect my pup and pay prior to seeing her, I was extremely disappointed with how poorly brushed out she was. She has a collection of mats on her back legs that could've been brushed or thinned out prior to washing. I came back home and re-washed and brushed her out with no issues. I hope the groomer gets the proper training, she was very sweet. Just needs extra supervision before taking on solo grooming.
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November 2023 by Alyson Sylva
I really enjoyed my experience at Petco. I researched what I needed before I went and that was important because the price in the store didn't match the online price for my town's store. Therefore I was so pleased when I showed the cashier the listing on my phone and she said oh okay! And change the price in the computer. Then I asked about the price of getting my dogs toenails clipped and the price was wonderful and she said I could walk right in and make an appointment.Then, I had left my phone on the counter at check out and the cashier actually ran outside and notified me that I didn't have my phone. All in all a wonderful visit to Petco
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November 2023 by Charles E
My only interaction with am associate was the cashier and she was very polite and pleasant. My disappointment was with t stocking of the shelves. I was looking to purchase a crate for my new pup but had a very hard time finding the correct pricing due to merchandise being a total mess. Items were not where they belonged. In most cases there were multiple price stickers on the shelves themselves that were small and I had to spend time trying to find the pricing on what I wanted. Several isles were congested making it hard to navigate the store as well.
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November 2023 by Greg Noyes
Has everything any other Petco has as far as supplies. Friendly helpful staff. Smelled of dog pee in the landing but I guess that could be a bit expected