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July 2025 by Darcel Collins
We have banked here for quite a while. Always helpful, pleasant, and get you out quickly. Glad they are open on Sunday!
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April 2025 by Alexander Prado guzman
This branch has the worst customer service. I do not recommend this bank. They never have money to withdraw. Don’t waste your time going there. Their policies are never favorable to customers
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November 2024 by Alanah Lindsey
If I could give 0 stars I would, this is the worst branch ever and I can’t speak for every td bank but this location has made me NEVER want to bank with td again. They steal ur money and tell u they can’t do anything about it, I’m still waiting for their supervisors to call me. This bank is awful, the manager was very rude and passive aggressive as well.
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November 2024 by Lsmith Keo
This is the worst branch I ever experienced. I really wish I can give no stars if I could. Yesterday, we were trying to take out a certain amount of our account. At first they said they don’t have it. Which I understand a branch doesn’t carry that much cash. Then we ask him if we can make a schedule/order, so we can give them time to get the money we needed. They said no we can’t do that. Then after going back and forth with I believe is the manger, he finally let us take out only 8k. So now, I have to go to the bank again to try and take the rest out. But this time, I’m going to the one in Alexandria because those employees had more professionalism. THIS BRANCH IS RUDE, NOT PROFESSIONAL, AND NOT HELPFUL AT ALL. Don’t recommend anyone to come to this bank. I rather take a drive to a different branch then coming to this one.
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May 2024 by T A
A flat out "F"! I have been to this bank several times to fix an incorrect process on my account that they serviced and they just can't seem to get right. I have had assistance from both the bank manager (Mira) and her assistant manager and although they both said it was corrected, it still is not. It's been several months and still have the same issue. Obviously, TD is not the world's most convenient bank (as is their bank slogan), and just maybe corporate should think about gutting more competent service managers (or better training) for the Clinton branch. It should not be this hard to fix a problem or service a customer. It's time to look for better banking options. This location definitely needs a new manager.
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April 2024 by Joiri Reis
EXTREMELY UNPROFESSIONAL! Do yourselves a favor and find another bank or at least a different location because they are absolutely terrible.
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February 2024 by Toni Roberts
Every time I go to this ATM I can never use the ATM inside of the bank. I don’t know why they have it there. If you can’t use it it’s good for security when you’re closed in. Also, the customer service at this bank is terrible. I’m surprised they are still open. . The best TD BANK’s are in VA and it’s sad, but that’s where I go but live in Maryland…..
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February 2024 by Rayhan Chowdhury
Worse location in the whole country.No hospitality and the manager always looks angry never smile in her life.UnbelievableWe need some better people in this location please all of them need to change. Get some people who smile and got better hospitality. Please
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February 2024 by Ebony C
The worst branch. Their customer service is non-existent. Scheduled an appt to set up wire services. Get there and the rep went to lunch, 5 min before appt time, no one else could assist me and the managers response was well she can wait 45 min or reschedule. They have no respect for their customers time. Closing this account asap.
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October 2023 by J L
A flat out "F"! I have been to this bank several times to fix an incorrect process on my account that they serviced and they just can't seem to get right. I have had assistance from both the bank manager and the assistant manager and although they both said it was corrected, it still is not. It's been several months and still have the same issue. Obviously, TD is not the world's most convenient bank (as is their bank slogan), and just maybe corporate should think about getting more competent service managers (or better training) for the Clinton branch. It should not be this hard to fix a problem or service a customer. It's time to look for better banking options.
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September 2023 by serena zhang
Very disappointed. We showed up at the exact time of our appointment. No one greeted us and we were left out until couple minutes later I approached the specialist who we made the appointment with and we were given no smile. We were not provided any financial counseling or advise during our conversation. Aren't specialists supposed to tell the customers what they should be aware of when banking here?Finally, we were done with our business and the lady did not give back our card! We saw that she hid the card underneath a large file in the middle of the transaction, and we thought she would need it for later and would of course give us back. But no, unfortunately. I tried reaching out to the bank the next Monday, after 6-7calls, no one picked up the phone. Bankers are supposed to give back the customer's items instead of keeping them without calling the customers.
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September 2023 by Pablo Lee
Very disappointed. We showed up at the exact time of our appointment. No one greeted us and we were left out until couple minutes later I approached the specialist who we made the appointment with and we were given no smile. We were not provided any financial counseling or advise during our conversation. Aren't specialists supposed to tell the customers what they should be aware of when banking here?Finally, we were done with our business and the lady did not give back our card! We saw that she hid the card underneath a large file in the middle of the transaction, and we thought she would need it for later and would of course give us back. But no, unfortunately. I tried reaching out to the bank the next Monday, after 6-7calls, no one picked up the phone. Bankers are supposed to give back the customer's items instead of keeping them without calling the customers.
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August 2023 by business4me
They never pick up the phone. Zero help and horrible customer service
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August 2023 by Fiama Robles
Terrible service, if you call, it is because you have an emergency or problem and it is urgent to solve it, also because they block the cards, if you do not notify them of loss or theft, why they take the audacity to block them.
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August 2023 by Raevaun Redd
Customer service here is horrible, they rarely answer the phone and never responds to emails.
