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September 2025 by Jennifer Jones
The customer service here is outstanding!! The employees at this location always make eye contact and greet customers (especially if they are not busy with other customers) upon entry. They work efficiently and don't act as if I'm bothering them by entering the store. I go out of my way sometimes just to patronize this location because of the service.
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August 2025 by Charles White
The employees were kind and worked very quickly. I saw them make a line of 6-7 people move very quickly while making sure everyone was fully taken care of.
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July 2025 by Sheila M Johnson
I was very pleased about the service time and member courtesy.
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June 2025 by Maya Knight
The young lady at the store, whose name is Antoinette was extremely rude. To the point where I had to ask if she was alright. She refused to greet me when I entered the store and continued from there to work on other items as I waited. After she was done with her items she asked me in an annoyed tone “what did I need?”
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May 2025 by mora dior
It’s now been 20 days since I’ve been waiting for the owner, Rhonda, to get in contact with me about properly forwarding my mail—and still nothing. I’ve reached out and given plenty of time for a response, but I’ve been completely ignored. Very unprofessional and disappointing.
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April 2025 by Abel
This girl was so cute
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April 2025 by Victoria Boston
My local store is amazing!!!!! They always help with a smile!!! Love Amber and team!!!
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February 2025 by Cornell Daniel
Great service.
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December 2024 by Melaina Genovese
I find myself in and out of this store all the time for work, and I honestly don’t know how I would manage without this amazing team. Every time I walk in, they greet me with a smile, no matter how busy things get. They really go above and beyond to process my shipments quickly and efficiently, and it makes such a difference in my day. Their positivity and willingness to help, regardless of the challenges they face, truly make my job easier. I’m so grateful for their support!
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December 2024 by Anita McNair
When asked why UPS store in Clinton??? Antionette! She is absolutely the glue that makes this the best UPS store. I will pass others if I am out to come here. Her customer service skills are beyond reproach. When she’s there and there’s an issue at another counter she resolves it, swiftly!! If she’s not there I may wait because her presence makes for a great customer experience. Today Amber assisted me and she was just as friendly and provided great service!!
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September 2024 by Maria Harrison
Been going there for years. Staff always friendly, patient and very knowledgeable. I’m usually in and out within 5 minutes or less.
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August 2024 by James Battle
Great atmosphere
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August 2024 by De!Ge!Pe!
The customer service agent phone experience is unprofessional and rude. I called the Clinton store in the afternoon, and no one answered after 20 rings. I called the next day, and this customer service agent answered with a Hello greeting as if it were a residence. I had to ask if this was the UPS store. I requested a delivery confirmation. She stated in a rude getting on my nerves type voice that she was busy, and it would be awhile before she could check, and I said I would wait, thinking she would put me on hold. She hung up. I called back, and no one answered. This is not the first time I have experienced this particular agent's unprofessional phone etiquette.
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August 2024 by Alexis Janel
I needed to return a package and I had the QR code ready to go. The issue was that I didn’t have the right packaging and was unaware at the time. However, the lady working at the front had already scanned my QR code. There is absolutely no way she could have missed the packaging for the return being wrong. It has created a big mess for me and I’m pretty pissed. I will not return to this location. I just so happened to be in the area but never again. And, it is unacceptable for only one person to be working at the front desk, particularly during the busiest time of day in the evening.
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August 2024 by 247 Lipscomb
Antoinette is very helpful and professional, she is an outstanding lady and deserves every single bit of praise and a raise, thank you for your hard work !!!
