-
October 2023 by Ceres W.
I called to refill a prescription, and the phone tree directed me to a pharmacist. However, I had to wait on the phone for 50 minutes before I got to speak to a pharmacist. Walgreens needs to hire more pharmacists to assist customers.
-
August 2023 by Michelle W.
Mental note : NEVER DO A CURBSIDE ORDER FROM HERE AGAIN 2 people working in the entire store so there was no one to do my curbside pickup even though I came inside knowing they were short staffed. What's disappointing is everything is locked up so you can't browse and shop. This is disgusting people are stealing so much this is the norm.
-
May 2023 by Mary M.
I was just at Walgreens Clinton Md sit at window for half and hour and 2 other people left because window wasn't open. It is 2:20 pm now. My wife called them and she said they didn't have enough staff to work window, have to come in. I said no note on window just leave people sitting there. 5/28/23
-
February 2023 by Thrill E.
Sad to know that people with the responsibility to serve a community with medicine and otherwise life sustaining products handle their business with a lack of urgency and poor professional resolve. In my case, a prescription meant to provide my 9 month old infant with congenital lung disease was CANCELED in an effort of presumed pettiness. I'm saddened to know that going above and beyond is no longer synonymous with not only the Walgreens name but the industry of pharmacology. I'm ashamed of the service individuals involved (I have some names that I will not share) because they decided to ignore their training and couth.
-
January 2023 by Kim H.
If you need a prescription right away, go somewhere else. They're always behind with no urgency at all! My doctor called in a prescription at 11am. At 9pm I was toldIt would be ready at 11am the following day. I explained that I needed the prescription and had been waiting for hours. The pharmacist replied, "yeah...the only thing is that we're running behind". No urgency, no compassion, no concern! If you decide to use this pharmacy, make sure you have very low expectations!
-
November 2022 by April C.
manager needs to learn what customer service really consist of which is having knowledge of using your own discretion every once in a while as long as no safety issues is evolved. Customer service is more than just telling a customer where a product is located. I worked in customer service over 40 years. I never left a customer hanging.
-
October 2022 by Breezzy R.
Your medication is never ready even when you call ahead of time to confirm if the medicine is ready. Dammit I miss Rite Aide cause this Walgreens just isn't the one.
-
August 2022 by Sam H.
This location of Walgreens is hell on earth. The pharmacists are pretty nice -- but only when you can actually talk to them. Otherwise be prepared to stay on hold forever or, God forbid, you actually come to the pharmacy in person and end up waiting in line forever. It will happen.The retail, non-pharmacy part of this Walgreens is nothing to write home about. Some young folks work here, and they are friendly and kind. I admire them for balancing their work and their schooling. But other grown folks aren't acting so grown. It's a nightmare. If I'm uncomfortable getting my prescriptions filled here, then why would I want to do my regular shopping here?!Steer clear and run, don't walk, don't look back, for the hills.
-
September 2021 by Ni'Eva S.
I attended this location after scheduling an online appointment to get the COVID Vaccine, in addition to the HPV and Meningitis vaccines for my son. I went to front of the line to speak with an employee working in the pharmacy. I arrived fifteen minutes prior, as instructed on the Walgreen's website, but was instructed by a male pharmacist to get in line. I got in line and ended up having to wait an additional 14 minutes, but the line went fairly quick. After getting to the counter I had to complete paperwork for my son to receive the COVID Vaccine. I asked about the HPV and Meningitis Vaccines because they were also scheduled in my appointment, but the pharmacist told me to reschedule an appointment for earlier in the day (early morning time). The pharmacist and his staff were very nice. Customer service goes a long way with me.
-
September 2021 by Georgina B.
Worst walgreens ever!!! Slower than molasses. You'll be lucky to pick up your prescriptions in less than an hour and without error.