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January 2024 by GlenitaD Jones
Excellent customer service. Really appreciated the work completed.
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November 2023 by Tane Terrell
The staff is not helpful and they have no appointments available that’s horrible! Corporate need to step in and see what’s going on with the staffing and the staff attitudes.
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November 2023 by Chezda Jones
The customer service is horrible. The staff acts like you are annoying them by simply showing up and don’t think about asking them a question because you just make it worse. They don’t give correct information and clearly do not communicate with one another. Do yourself a favor and save yourself the headache by going somewhere else.Service: Oil change
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October 2023 by Julius E Pittman
The automotive department Staff is very professional. They keep the store very Clean They will help you for everything you need.
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August 2023 by Kev keepingitreal
At Walmart Auto Care Center the staff is never available to answer the phone and if you’re shopping for tires online to see what’s available at each store, the inventory is not accurate with what’s in stock online and what’s in stock at the store. If you’re purchasing tires for install on your vehicle, this store requires appointment if you purchase more than two tires for installation. Some stores require appointments for any tires being installed and some other stores require no appointments for any tires being installed. Good luck with your trip and shopping at any Walmart Auto Care Center for tires.
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August 2023 by Marvin Ventura
There is absolutely no order in this place. I have literally been calling for the past four days straight no answer. I finally decided to drive up to the store to make my service appointment. The gentleman at the front just wouldn’t put me down for apt. Just Said said” ok. Come at 4pm” without taking my name or anything. Very sloppy I’m taking my business elsewhere.
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August 2023 by Aja Mcardle
Absolutely fantastic experience. I will continue to drive from fairfax county to Clinton to receive the hospitality and hard work they provide.Repeat customer for sure.Thank you clinton auto care center employees.Services: Tires
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July 2022 by Corrian Family
Not a great experience. The price of the tires were great but they require you have an appointment to put them on and align them. The staff were slow and did not have inviting demeanors.
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March 2022 by LaShawn D
I've made 2 appointments to get 4 new tires put on. No techs showed up for work for either appointment. I'll take my tires and business elsewhere.
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January 2022 by Carlton W.
I was able to order tires online. The website says call the store to schedule installation. I call the store at both the main line and auto and after a short recording, it hangs up. I finally gave up and went early the next day. The guy says that I can't schedule tire installation until I physically have the tires, but can't get because order desk isn't open yet. I checked in anyway and the guy there, who was actually very polite, gave me a slip to get the tires from the same guy that wouldn't schedule the installation. When I try to schedule it with the tires he just gave me in-hand, he says he can't do them because he's short handed on Thursdays and expected to be even more short handed that day. He had a poor attitude and definitely acted like he didn't want my business. I called the next nearest Walmart auto in Alexandria - Kingstowne and the guy cheerfully asks me to come on down and he would gladly take care of me. They get 5 stars. This place gets 2, only because of the nice guy at customer pickup. I'm never going back to that auto center again!
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February 2021 by malayna matthews
You can’t even get anyone to answer the phone. EVER !!
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November 2020 by Brett Taake
Horrible service, they dont do anything, made appointment, gave them my vehicle, waiting over an hour then they paged me saying they don't know how to service my vehicle even though walmart did my last service, the said I should drive to Virginia they might know how to do it. The hour i was there not one vehicle ever went into the service bay, 6 guys outside smoking but never saw one do any work the entire hour I was there waiting. Dont waste your time with walmart, its not worth it. Stick to Jiffy Lub, or tires plus, or any other place but walmart.
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September 2020 by alex cerda
Closed but all employees standing around doing nothing getting paid... all other walmart centers are working and doing tire changes huge waste of time
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March 2020 by Hardik Parekh (PT)
I had very good experience today with this store. I had an incidence in the morning and I walked in and showed my concern to representative. The concern was given attention and given right solution to it. I would recommend to visit and have some patience , they are doing their job give some time as per my observation. i was taken care of ASAP and the staff was helpful.
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January 2020 by Erika Williams
False advertising. Consumers being penalized for employees not doing their job by taking down advertisements that shows a discount and just points to the boatd and say well its posted and thete is nothing we can do about it. They should have honored the price. This will be my last tine getting my car serviced here.