-
February 2024 by Sol Gonzalez
The Briarcliff apartments are spacious, with large rooms and they feature washers and dryers. Additionally, there is plenty of parking available, and they are kept clean for residents' comfort.
-
February 2024 by Steven Zayas
Maintenance crew they work fast, resolved problems, accurate and reliable. It's a nice and quiet place and safe environment for family to live in.
-
February 2024 by Madeline Meister
I’ve only lived here for a few months, but I enjoy it very much. The area is kept very neat and clean and responses to maintenance requests are quick and well done. The only thing I don’t like about these apartments is how close we are to the bakery!
-
February 2024 by Katie Iozzi
Great place to live. I feel safe and maintenance is always prompt when called.
-
February 2024 by Rene lopez
Excellent
-
February 2024 by nick muscarella
Receptive staff, we were having issues with package theft and the staff responded by installing security cameras. Spacious as well so much better than the other apartments around the area
-
February 2024 by Karina Aquiahuatl Villagran
Briarcliff Apts East is in peaceful Cockeysville with loads of greenery and nice views. There are sidewalks all over this neighborhood for walks that neighbors take across the day. The downside about these apartments is accessibility; most apartments have a lot of steps with hand rails and most sidewalks do not have ramps. There could be paved paths from the sidewalks in the front to the back entrances of apartments where there are no stairs to enter. I have seen efforts to add ramps on this side of Briarcliff. If accessibility is not your need, it likely leaves Briarcliff as great apartments. The cleaning crew is friendly and management cares about building a sense of community with movie nights, giveaways, and fundraising events. I love living here!
-
February 2024 by Lessonslearned911
My name is Hannah Collier and I used to rent at steeplechase until the complex was practically overrun with roaches and mice and loud aggressive neighbors. We moved as soon as we could to Briarcliff East last summer and have been so grateful. There have been no roaches and only a few mice which are now gone since exterminators set traps. The maintenance team is also very quick to respond and fix any issue. Additionally, I had to contact management a couple times due to stolen packages from our building. They were very nice and actually installed a camera facing the mailboxes shortly after the incidents. We have not had a missing package since. I really enjoy the extra security in having the front door require scanning to get in. We were also fortunate to have the parking lots and roads cleared almost immediately after the snowstorm. Every staff member has been extremely nice and accommodating. I have rented many different places and this has been my favorite.
-
February 2024 by Ernie Stephenson
Loved her over a year. Place constantly smells like pot. Makes me sick management does nothing. The o my good thing about this place is amazing maintenance crew they are top notch. This side of York road has gone to hell. Getting my lawyer involved so I can get the hell out of this lease. Trash in common area’s people can’t park. This is a low life scummy place to live. Used to be nice
-
January 2024 by Tahsin
I have stayed here 4 different times. Thick walls and walking distance to many places. All the maintenance people are very efficient and friendly, many of them also live here so it’s nice to also have them as your neighbors they always have time to stop and have conversations whether they are working on your apartment or not. I have personally reached out to their property manager Danny multiple times for any issues and concerns. I cannot find an email or correspondence that he has not responded to, usually responds 1-2 business days max. Very professional and sympathetic to any situation you may be going through. They send regular alerts through mail, email and sms about various matters concerning any and everything from weather related factors or any upcoming changes, development and complaints / concern. Everyone in the leasing office is very friendly and professional as well. I can tell from my experience of living here that they are a well rounded team in sync and communication at all times making sure the residence always feel as comfortable as possible.
-
January 2024 by Kay Bee
I lived in a 2 br at Briarcliff East for 12 years.If I could have brought the apartment I would have that's how much I love it. I cried when leaving. Nice place to raise a family. And I had a golf course view which was a bonus.I would still be there if I didn't buy my house. Time for someone else to enjoy.Excellent rental officeExcellent Maintenance teamValet trash - wonderfulPool is beautiful.
-
May 2023 by Giang Khuat
Fantastic Apartment with Exceptional Maintenance, Supportive Staff, and Great ValueI have been living in this wonderful apartment for almost 2 years, and I couldn't be happier with my experience. This apartment complex truly stands out for its exceptional maintenance, supportive staff, and great value.Maintenance is 24/7 and maintenance team deserves high praise. They are prompt, efficient, and always go above and beyond to ensure that any issues or repairs are handled swiftly and effectively. My maintenance requests were addressed in a timely manner, and the results have been outstanding. The maintenance team is always courteous, polite and accommodating. I feel completely safe interacting with them and letting them in my apartment.The leasing office and property management people are friendly, approachable, and genuinely care about the residents. They are always available to answer any questions, provide assistance, and ensure that everything runs smoothly.When I first applied for the apartment, Roxy and Dimitri answered all of my questions with great attention to detail and transparency. When I had questions about extending the lease after staying for a while, Kara responded with a full essay containing all the available options and their prices for me. The responses are always incredibly detailed and transparent and I am really grateful.The rent is very reasonable for the quality of living provided. The amenities are fantastic, and the overall atmosphere of the complex is peaceful and well-maintained.
-
February 2023 by German de Patricio
I'd like to show my appreciation for the incredible team of maintenance workers that they have here. I have lived in other apartments before, and I am absolutely impressed with the professional and human quality of maintenance at Briarcliff Apartments.Since I moved in here seven months ago, I have had a number of technical issues (washing machine, shower, etc.) and every single time I reported a problem, the maintenance workers showed up very quickly (sometimes in less than half an hour), fixed everything right away, explained the issues clearly to me (I am a Spanish speaker, so my English is not perfect) and left me with a smile. These maintenance workers are extraordinarily professional, extremely efficient, and really nice people.They replaced my fridge because it was too old and did not work well. They have come on Sundays, Saturdays, early in the morning, or late in the evening, or at night. They even came on Christmas Eve, last December 24, at night, to fix a frozen pipe because I had no hot water.As I said, I have lived in other apartments before, and I never saw this quality of service. I told management about the high quality of this human group so that all of them collaborate to keep the good work. Congratulations for this team!
-
December 2022 by Diana Hutsler
I have lived here for several years. This is an incredible place to live. Virtually soundproof and fireproof, wonderful neighbors, wonderful office and maintenance staff (especially Roxanne!)
-
June 2022 by Chris McGeehan
Briarcliff’s leasing staff is great and most helpful, especially Roxanne. The community is quite gorgeous with lots of tree and good landscaping as well as quiet. I live in the “legacy” model apartment which was recently updated and couldn’t be happier with it.
