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October 2023 by Joy W
My family and I showed up closed to 8pm on 10/7. There was a clerk at the exit door managing the exit door for shoppers to leave. The store is listed to close at 9pm. We were not allowed in the store. We were informed "The Manager decided to close early and no one is allowed in". The store is listed to close at 9pm. It was a HOLIDAY weekend. We shopped next door at Marshall's. When returning to our vehicle with purchases from Marshall's, the same clerk was at the door. This was approximately 8:33 pm.There were still customers inside that she was managing the exit door for them to leave. It did not make any sense to not let us in at 8pm. Did I mention that it was a holiday weekend.
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October 2023 by Brianna R
Store was clean but the security guard farted when he walked past me. He smelled terrible.
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October 2023 by Lissa L
Worst store ever!! Shelves are always a mess, employees are downright nasty, and their fitting rooms are always closed and blocked off! Hate this store! Marshall's next door is much better. Burlington-you vpuld do much better!
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September 2023 by A Kemp
Very limited supply, the website showed a robust store that would have good selection, but upon arrival, everything seemed picked over and limited.
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July 2023 by kim mcdonald
The store manager is a very NASTY person.The Store opened 10 minutes late on Friday 7/14/23.Myself and another costumer was standing outside the doors waiting for the store to open.Well the Manager came and opened the doors she didn't greet us kindly at all..This is not the first time I have encountered her Nasty ugly ATTITUDE!Some people should not be in positions with dealing with customer service if they don't know how to service people with pleasent mannerisms.She makes you not want to shop there.
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June 2023 by Jessica Hays
This store is never staffed! All the people that need jobs and this store always has one cashier! I was in like for over 30 minutes! It’s ridiculous! You’re losing money! She didn't even call for help and just stared at us! It’s annoying! Do better!
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May 2023 by MS Tabu Winslow Morris, MBA
I moved from Towson to Middle River. I needed new curtains because the ones I had was too short. I found exactly what I needed. Your store was clean and organized. They made my home look beautiful and they were reasonably priced. Thank you!
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May 2023 by jack jacobs
You can never go in this store and not spend an hour at least in the cashier line it’s horrible and awful I have walked out many times because of this and they keep loosing money because they don’t want to hire new people
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March 2023 by hannah sebelist
I usually have a pleasant experience here (minus the insanely long lines with only one register open) but today, that was not the case. I found a pair of sandals for my daughter with no price tag on them, so when it was time to check out I asked the cashier, Judith, how much they were. She was rude from the start—rolling her eyes when I got in line, as I was the only one there, and she then asked me if I had an alike pair with me. I told her no, and then she told me I needed to “go to the back and find a pair that looked like it” very rudely and when I said I didn’t see any, she said “How do you expect me to put a price on them, then?” I became visibly upset, and she took the sandals off the desk, and threw them in a cart next to her, continuing to check me out. I’ve come in here repetitively asking about unmarked items, and every other time everyone has been nothing but helpful. Today, this was not the case. If you would like customers who return to your store, it is probably in your best interest to hire workers who are pleasant and willing to help others.
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March 2023 by Michael Curran
Locked the IN door at 9:45, so I went in the OUT door, and I was promptly told to go eff myself. Open until 10 means open until 10- not "doors locked at 9:45."
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December 2022 by Dassuh G
Entrancebin the shopping center was closed so we had to walk all around. Instructions not posted on how to get to the other entrance. This was very confusingLong lines with over 20 people and only 2 registers open. Items with no prices and they were unable to ring us up. Fitting room closed. Chaos.
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December 2022 by Solange Garcia
Check out was quick. Young lady was very helpful and pleasant. Only complaint i have is that the store was extremely too hot. It was very uncomfortable to shop
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December 2022 by Carolyn White
I found a pretty artificial plant that is going in my house and the price was good the Xmas decorations are up in the store now
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October 2022 by Monique Boyd
They didn't (as they often don't as of late) have anything in big men sizes. They had 2 pair of wrinkly pants that nobody would want to buy. Therefore, their selection for big men is very much lacking.
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September 2022 by sandy wykle
Seems like alot or most of Burlington's are discontinuing their dog toys, beds, supplies etc.
