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October 2023 by Brandi P
I sold a piece today and had a great experience. They were honest and friendly from the time I called until the time I left. He shared the process as he went through each step and explained what each of those meant.
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December 2022 by Natalia Schroeder
Went there today to get my rings resized and Dominic was absolutely AMAZING!!! He helped me with everything I needed and was VERY friendly and knowledgeable! Definitely recommend going there and seeing him!!!
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May 2022 by Andrew S.
I rarely write reviews but this place has exceeded my expectations in terms of value, customer service and quality. Andrew is a pleasure to work with and a master of his craft. My wife’s engagement ring, and both of our wedding bands turned out amazing. Not being able to see or touch our custom made pieces left us with some skepticism, but the final product never disappointed. Highly recommend!!
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November 2021 by longl1981
I have worked with Diamond Exchange in Hunt Valley twice, both awesome experiences. First experience was an anniversary ring purchase. Prices were very reasonable, service was awesome. Very polite, professional and helpful.Second experience was a repair on my wife’s engagement ring, which was originally purchased elsewhere. Over the years the setting in the ring failed and some stones fell out. The crew at Diamond Exchange removed the faulty setting, replaced with a new sturdy setting and we upgraded to a beautiful single princess cut, sourced from their network. The price on this was unbelievably affordable and the quality is second to none. I am a Diamond Exchange customer for life.
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May 2021 by Rachel Smith-Osborne
Fantastic customer service and THE BEST place to buy diamonds. The value for the prices is unsurpassed. 3 of our closest friends got their engagement rings made here, as did we, and all were appraised by a 3rd party for about double what we paid. Beautiful craftsmanship as well.
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May 2021 by Dustin Kluttz
Great service and extremely knowledgeable. I buy jewelry for all special occasions here and have never been disappointed.
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December 2020 by Edward Mason
I was vey impressed great quality
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August 2020 by Susan W.
I highly recommend the Diamond Exchange after my experience today with selling my collection of gold jewelry, sterling silver and coins. Very professional and experienced owner/staff. I drove 2 hours to get here but it was well worth it, they paid an extremely fair price, was honest and took their time to provide accuracy. If you are looking to sell or buy items of value, definitely check the Diamond Exchange out. After meeting them, I would feel perfectly safe mailing my items to them next time.
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August 2020 by TLC Graham
Incredible customer service!
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April 2020 by Leslie Dell
Very good price for my gold coins. Very friendly & professional. It was an excellent experience.
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February 2020 by Alisa DePriest
Excellent customer service.
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January 2020 by Lauren Martin
I highly recommend Andrew at Diamond Exchange. I was a very meticulous in precise when it came to what I wanted my engagement ring to look like. Anyone that knows me would say I have very high standard and an difficult to please... However, Andrew put up with my excessive over the top requests and made all my dreams come true!!! My custom engagement ring turned out even more beautiful than I imagined possible. I have gotten so many compliments on how beautiful and sparkly my ring is. In addition to my gorgeous engagement ring I now have 2 amazing sets of diamond earrings! On a 5 start scale they are a 10!!!
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November 2019 by Eric Easton
The service here is amazing. They custom made my wife's engagement and wedding rings and have serviced them ever since. I paid WAY below the chain store prices for rings that were FAR superior in quality. We'll never go anywhere else.
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October 2019 by Brian Battani
Stopped in to have a watch battery replaced, dropped it off and it was ready within a half hour. Could not possibly beat the price. Super friendly guys.
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October 2019 by Lloyd Davis Jr.
Don’t even think about going anywhere else in Baltimore to sell your silver!! I was given a bit of a run around or seriously low-balled at every other place where I inquired. I am so happy I found The Diamond Exchange. Speaking with Andrew on the phone was a breath of fresh air. A straight shooter! I sold Diamond Exchange a Stieff flatware set and matching serving pieces and got an extremely fair price. Andrew and Dominic are terrific guys and great people to do business with. They are incredibly fair, extremely knowledgeable and very professional….the ultimate trifecta in business dealings. I will be back.
