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February 2024 by Ayah Almahdi
Customer service was friendly and attentive.
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February 2024 by Mike C
I recently bought a pair of running shoes from this location. The employee covering the shoe section was pleasant and brought out 6-8 different shoe models since I was trying out Brooks for the first time. I appreciated her patience and positive attitude. I was also very happy they had every shoe in my size (~11) in stock when most places are very hit or miss. The store also is very conveniently located near Wegmans and other awesome store.
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February 2024 by Key Marie
I have to shout out Jack! He installed a new seat on my bicycle and handled the payment transaction. He was very pleasant from the moment I walked in and out of the store. Excellent customer service!
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December 2023 by Mollie W.
I was considering buying an exercise bike so Dick's was the first place I looked. I actually found a $3,000 Nordic track for $800. I mounted the bike, which isn't easy for a clumsy person like me. I did a demo ride until I was sweating and had to partially undress (remove a sweater layer), and I checked all the features and calculated how much I would spend on a gym membership instead of this bike that would afford me the luxury of simply going downstairs for a bike ride. I could multitask by putting in a load of laundry and cleaning the litterbox! Oh, the possibilities! I looked around for help. No one. I had just spent half an hour selling this machine to myself and I was ready to purchase. I asked a friendly young man to assist me in purchasing it today. "This one is sold out" What?? "They aren't sending anymore" Huh? "We aren't allowed to sell the floor model." Deflated, I went home and ate a box of donuts.
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November 2023 by Jhosua Mhor
Everything I was looking for!
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November 2023 by Derick Y.
I love a good Dick's Sporting Goods. They usually have just about everything that I'm looking for. The option to shop the store on your app makes it even more convenient. The staff has always been really nice. People always say hi and ask if I need help. Maybe I just have a confused or lost look on my face? Their selection is always pretty wide there. Golf, fishing, running, athleisure....got the goods for around the clock. Always nice to go check out what's on sale too. Their sale racks are great. I stumbled upon their line called Alpine something. Pretty nice stuff for cheaper. Anyways I'll be back again. Probably tonight.
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August 2023 by Leonidas Knightis
Nice selection and veryhelpful staff
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August 2023 by Robert Alexander Boyle
Useless. They got rid of their firearms section as they kowtow to non buyers.Woke becomes brokeWhy be in business if you don't cater to sportsmen?
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July 2023 by KYUNGGEUNE OH
It seemed that many new products were stocked recently. However, some staffs appeared to be in need of service training. One employee made a big noise when he organized shelves while I was shopping. He looked a little nervous though I didn’t mess up anything. Another employee was dribbling a small ball and made a annoying noise while I was shopping. I just quickly picked some product and gave up the rest of my shopping.
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May 2023 by Kiki S
The customer service is highly lacking. Don't go here if you're in need of any help from an employee. Especially if you're interested in buying shoes, no stock is out on the floor anymore and you have to ask someone. Every time I've gone looking for shoes, you have to INTERRUPT an employee who is messing around on their phone. If what you want isn't available in your size, the employees don't even help you find something you do like in your size, they just direct you to a kiosk/tablet where you have to search yourself and prices aren't on the main page as you search through shoes. Horrible service.
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May 2023 by Isabella Thomas
Why does the manager Serena always have the worst attitude?
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April 2023 by Tremaine Oliver
They have the BEST sports drink selection near One Life Fitness and everyone that works there is pretty cool. VERY CLEAN AND ORGANIZED STORE
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March 2023 by Nat B
Every time I have called or went into the store for sport shoes, football, wrestling & track the employees have been extremely helpful & knowledgeable. I appreciate it their assistance so much. Thank you for being great!
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November 2022 by Jennifer Misterka
Clean and well stocked store. The store is broken out by the department then brand. Everything was neatly displayed making things much easier to find. I did have trouble finding a massage gun, (wasn't sure where to look), and the staff were extremely kind and helpful with locating it and ringing it up for me.
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November 2022 by Guinea Nord
Horrible customer service, hardly anything is kept stocked. Called and asked if they had something in stock and I was told they did, got there and they didn't.
