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April 2024 by Virginia Buckelew
Ice cream was good, bathroom was Disgusting disgusting
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February 2024 by Kleyber Villagrez
Poor costumer service!!The guy with curly hair he was more focused on listening to music on his AirPods. Than in serving customers. Today around 10:30
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January 2024 by Julie Little
We were regular customers at this location before relocating out of state. After our most recent experience there, we were disappointed to find it under new management and the new owners unfriendly. I agree with the reviewer regarding the woman behind the register with the polka dot bandana. She was rude and shouldn't be waiting on customers. The next time we're in MD, we'll be sure to avoid this location.
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December 2023 by Leslie Ruhno
Seems this guy has quite the reputation on reviews for not wanting to do anything he doesn’t prefer. I asked him to warm up an apple fritter for 15 seconds in the oven that they use for breakfast sandwiches and he refused. I said all the other Dunkin’s around do this for me and he said hang on and walked to the lady running the register who said “oh, you want a refund?” I told her no I want an apple fritter warmed up - she said well I’ll give you a refund so you can go somewhere else. I told her I didn’t have time for that and she just walked away. I stood waiting until I had to ask if they were going to give me what I paid for. The fritter was then tossed into a bag and onto the counter. As I left they stood doing nothing and glaring at me as I walked out. I could totally understand not doing something extra if they were super busy, but it was 11:30am on a Monday. Sorry for asking for a bit of customer service and 15sec of your time, jerk.
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December 2023 by Kelly Dickerson
Asked for steam almond milk in coffee. Was informed by manager, No it takes too long . Wow …. Then got nasty and said , I will make it , but it will cost more! I didn’t mine the cost, I did mine the lack of respect for customer service . Even though the cost of the coffee was $2.36, the principle is stop treating customers disrespectful.
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December 2023 by Kylen Adams
Donut was great but the man who handed us the food had an attitude because he got the order wrong!
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December 2023 by Serra Jefferys
Food was fine. Guy who handed me my food was sullen and very unfriendly.
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October 2023 by Jan Berlage
Friendly staff; offers donuts and ice
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August 2023 by Damodar Paudel
I go this morning by coffee but the coffee cup long hair ??
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July 2023 by chrisitna clem
I'd have to say this place has gotten a little better with the use of the app, so you can just grab and go, but if you have to order with an actual person, you never know what your gonna get.
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July 2023 by Simone J.
Just went in to get a donut and met the nicest employee of all time. Her name was Kimberly, and her service was awesome. Made three milkshakes in about 5 minutes, and was super duper nice and started up a convo. Would love to see more employees like this!!
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July 2023 by Vanessa J.
Kimberly was the sweetest person I ever met at a Baskin and Robins/ Dunkin' donuts. The environment was amazing and very clean I will definitely be coming back. I enjoyed her service and she definitely deserves a raise.
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March 2023 by Wayne Diotte
No point in ordering ahead for pickup if you have to wait. This place is run horribly. Always a line and staff are rude.
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March 2023 by Jeremy Daniel
Love Dunkin except late in the day when the donuts are old
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February 2023 by Emily Berger
Shame on you guys. I just got told my SERVICE DOG is not welcome here. I offered to show the lady my service dogs certificate but she didn't want to see it. So I'm wondering if Dunkin Donuts policy is not to allow disabled people inside ? I had to leave, obviously. I was meeting my elderly father and brother here for a quick bite. Now I'm left feeling sick to my stomach. Shame on you Dunkin Donuts.
