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January 2024 by Julian S
They’re honest and direct. Work done was great.
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November 2023 by Danna Thomas
Truly the best auto mechanic in the DMV. I feel so blessed to have this level of kindness, care, and compassion when it comes to servicing my vehicles from such a hardworking and dedicated team. Honesty and integrity go a long way in my book, especially in the world we live in, and I feel so grateful for the care this team has put into making sure I'm taken care of. Both York Road and Falls Road locations are amazing, there's no where else I trust! Thank you Paul, Greg, and the whole team!
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September 2023 by Billy Evans
Great shop I come over from a replacement shop that just started replacing things that wasn't needed. I found him locally and been going ever since. I will be moving to Parkville area soon and I will still drive out to the york road location. Great shop/fair prices & HONEST mechanic. Doesn't try to upsell you on things that's not needed.
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August 2023 by Richard Bison
Paul thinks about people while caring for cars.
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June 2023 by Ryan Frye
I'm not a very handy person - especially when it comes to cars. I find myself relying on the honesty of the mechanics in the shops that I go to - which makes me glad that I've found Paul's Automotive. Not only is everyone extremely friendly, but they will take the time to give you honest assessments and explanations on what is needed and why - even the owner himself. The service is quick and you get your car back in better shape than it went in. Would highly recommend!Services: Tires
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June 2023 by Brian Trice
Great service! They fixed my air conditioning fast and at a very reasonable price. Thanks!Service: Air conditioning
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June 2023 by chris mach
Craig and Paul are amazing. Could not ask for better service at a fair price.Service: Auto brake replacement
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April 2023 by Jennifer Elliott
My family and I have been going to Paul’s Automotive for years with different types of cars. He has always given us a detailed description of the work needed and a great quote. I would always recommend their services.Services: Electrical repair
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April 2023 by KEITH HAYES
Great experience very friendly and personalized service. This is my second time here and I will continue to come here.Service: Electrical repair
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October 2022 by tinkerbell 564
Really thorough and told me exactly whats wrong I would recommend to anyone looking for a honest mechanic
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September 2022 by Caitlin T
Thank you to Paul and his team for being professional, thorough, and transparent. They did great work diagnosing an issue that I had poor luck with elsewhere and were able to fix it for a reasonable price with fast turnaround. Paul took the time to explain the tests that they ran during the diagnosis and how they identified the failing part. He also informed me about a part that’s showing wear and what to look out for if it starts failing (but that it doesn’t have to be replaced now). Highly recommend.
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April 2022 by Carrie G
Honest, fair and explained my options. This was his first look at my vehicle and he provided a very thorough diagnostic evaluation complete with pictures and recommendations. He explained what was a “must do now for safety reasons” and what “will need service soon, but not now.” He took the time to help me make an informed decision, which I really appreciated. I will keep having Paul take care of my car.Services: Oil change
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April 2022 by Valerie Noll
Alex was very polite and replaced a tail light that had burned out also.Services: Oil change
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February 2022 by Rob
Professional, clean environment. Quality work.I feel confident the work was done 100% correctly and they even gave me before and after pictures of the work. Nice peopleService: General repairs & maintenance
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January 2022 by Paula Villanueva
Paul is a good guy, he knows what he's talking about and explained things to me but not in a condescending way. I definitely will be back.
