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May 2023 by Kevin H.
Home Depot fulfillment center admitted their policy was not to hold material sell it even if they dont know when more is coming. They sold my trex! They fckrd me! I had to reorder, wait and hope it comes in on Friday, no guarantees. My builder is so pissed Im lucky he didn't tell me to get somebody else. When they call me back, I am going to make it clear to them as as im concerned, they stole the goods I legally purchased thus a new owner as far as Im concerned. I bought , paid for so transaction of ownership was transferable as far as Im concerned. If you buy a car, not picking it up right away, you still legally own it. They sell it to someone else, sounds illegal to me. If they do not disclose this to me ahead of time, they should be held accountable.
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October 2022 by Mollie W.
HD has everything you need for fall decorating, Halloween, Thanksgiving, and even Christmas (already?). Beautiful selection of mums and pumpkins.
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August 2022 by Jessica C.
The tall British boy is a little scary but did a great job lifting the mulch and putting it on my tractor. I love the playlist they use in store. Drop the link pls
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August 2022 by Jay B.
Be careful when having your appliances installed through Home Depot. In January I had all of my appliances replaced and installed by Hone Dept. In April my entire kitchen and finished basements was flooded. Apparently the leak started off small and has most likely been leaking since install. To make things worse, I paid for the waterline upgrade and the installers refused to use that waterline. I found the unpacked upgraded waterline on top of my refrigerator. Over 10,000 of damage not including my property.
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March 2022 by Jesse C.
Trying to rent equipment, "management" wouldn't allow a call-in. Pretty sure the guy called the weather hotline. Very unaccommodating. Have allowed this before.
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March 2022 by Marsha J.
I files a complaint against the Timonium homeDepot and how shift manager liz spoke to me like I'm some dam kid to make matters worse the complaint dept heard my complaint never called me back and when I asked for the corporate office number liz is walking down the hall where others could hear hollering 1-800. Depot. Three weeks I have not heard from the complaint dept if you have to shop at Home Depot go to another one not timonium. When I asked to speak to liz again this lady approached me saying 'what's up". Is that how they approach customers
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December 2021 by Rashan Darryl Fogle
Paint section is awesome.
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October 2021 by Javier Ramirez
lo mejor muy. amables las. gringas
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September 2021 by Suzanne Sclafani
I love it here. The employees are wonderful. Maria at the front end was very helpful.
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September 2021 by Anthony Frattarola
Went here for tool rental of reciprocating saw. Called and asked if would come with blades was told yes. Got there and was then told by same guy I spoke to on phone that I would have to buy them separately. Used saw for 10 min then it died, called and was lied to about battery life. They had not charged the saws batteries ( which could have been done in the 2.5 hours between my reserving and pick-up). Beware older guy at tool rental is full of lies!
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June 2021 by Ghislaine Hof
Home Depot is a great place to shop if you want to get stuff done in your home making it will be accessible wheelchair people that are wheelchair-boundWell I have cerebral palsy I need a wheelchair to help get around
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September 2020 by Dan C.
ISO a wooden screen door, mouse traps, and window film. Home Depot was the first stop. It carried only two doors in the size we sought...and both had tears in the screens. Purchased the traps and film and headed towards Lowes. It had two dozen or so of the same door we wanted...almost all, however, had cosmetic defects, but everyone had perfect screens. Took the best of the Lowes doors and picked up all the hardware to hang the door and left. Mission Accomplished! The Lowes door was about a dollar more expensive, but the hardware kit was considerably less expensive. Both stores observed COVID19 protocols...masks and distancing. (I have placed this same review with both stores, but with a slightly higher Lowes rating, based upon different criteria having been met. )
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August 2020 by Scott Macdonald
AUTOMATED TELEPHONE SYSTEM IN TIMONIUM DOES NOT WORK
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July 2020 by Monica B.
My dad and I have been working on my backyard for a while this summer. I have purchased mulch, plants, fencing, and a shelf at this place and I find it very consistent (I also purchased a lot of items when I got my house about a year ago). During COVId-19 times they enforce the use of masks and it feels clean and organized specially the gardening section which it outside. The curbside pick up service has been excellent; it is organized and timely. There are parking spots for customers getting pick up orders. My only issue is that they don't do curbside pick up for all items (this may be a company-wide thing rather than a specific location thing). What needs improvement: being able to find someone to help you find something can be really difficult, staff doesn't always seem approachable when I need help. This is an overall image but as always you have the good, approachable helpful staff and then the ones that aren't so helpful; service is just not consistent. Also the supplies here have been running low; I had been wanting tomato cages for a while and went 3 times and they were always out of the tomato cages; same thing happened with sod (went to the competition to get these). I'm summary I have had overall pleasant experiences here, but customer service can improve a bit and they need to maintain their items in the warehouse.
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January 2020 by Amber Lee
Bought washer & dryer with the understanding that it was to arrive on the 22nd. Received a call on the 21st confirming the delivery between the hours of 3:30-7:30. It wasn’t until 5:30 on the 22nd (2 hours into the delivery time window) that someone called and stated that delivery was being pushed out 6 additional days!!!! We have now been without a washer & dryer for 2 weeks which would be doable if I didn’t have laundry for 2 kids!!!!