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October 2023 by Cassie Sanford
I've been here a number of times - so far my favorite nail salon in the Hunt Valley, Cockeysville, Timonium area. I get either a regular pedicure or gel Pedicure and dip SNS nails. They have a great Pedicure menu with lots of options. My favorite it the heated neck bag during the massage. Prices are affordable and service is good. I rarely wait, and if I do it's 10 mins tops.
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August 2023 by Zahyrah Ramirez
Don't go to this place!!!! Just left the salon and I had the worst experience! I witness how the owner mistreated one of her employees, screamed at her in front of everyone and treated her like a servant just because they (owners) failed to tell the employee that the 2 people that had just arrived had an appointment and employee/lady just moved on to another couple that enter the salon first. It was so uncomfortable that I was about to leave but my feet were already in water. She had no right to humiliate her the way she did in front of everyone, when it was actually her fault for not telling her own employee that the people that just walked in had an appointment. Will never ever go back to this place when there are other places with similar prices, services and know how to treat their employees and customers!
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July 2023 by Jordan White
I have had nothing but bad experiences at this salon. The only reason I continued to go is because they did a decent job on pedicures, but after my experience yesterday, I will definitely not be returning. The owner is consistently very rude and dismissive, I think the staff is extremely overworked and under trained so they really don't do a good job. I've had to go back multiple times due to my nails breaking within a few days of getting them done and each time the owner has questioned whether or not I really got them done there, which staff member assisted me, where I had been sitting, etc. I feel sorry for the staff who work there. I'm sure its not easy to work in this line of business, but I am absolutely not recommending anyone visit this salon.
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July 2023 by Dari Sklar
I am not one to normally write a review but after my experience today I do not recommend this nail salon. I went on a Thursday and by that Saturday 4 of my nails had cracks down the middle. I went in that Monday and got them fixed with no problem. Then the rest of the 6 nails broke so I went in that Thursday. I showed him all 6 nails (3 on each hand) that needed to be redone and then he proceeded to only do one hand then I told him he still had the other hand to do. I noticed after he did the first hand he went really fast and I didn’t think he filed down the dip after he put it on but I thought maybe I didn’t notice. He did the next hand and I immediately noticed he didn’t file them down. He got defensive and told me I was on my phone not paying attention which was not true. I asked politely if he could please file them down one more time and redo the other side because they were very thick and stuck to my skin. He gave me attitude. I asked for the owner and he didn’t respond. I then reached out to Vicki to let her know and confirm and she said that since my nails were chipped that they do not file them down (which doesn’t make sense). Additionally, she blamed me for all 10 nails being broken, however, when i walked in the other nail tech said that she had issues with another clients nails who the same lady did ours. They need to hire betters workers thenThere was a camera right in the corner so I let them know to look at them. When i left the another guy said to come back next time and he would do my nails. I really wanted to like this place but it’s sad they acted in this manner.
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June 2023 by Eric Jenkins
so I wanted to treat myself and get my feet done and I called earlier to see if they would be available around 7. I was told to come in, so i showed up at 645 and was greeted at the door with rudeness!! i was told to come back tomorrow cause they were closed. i told them i called earlier to make sure it was ok to come the time I made. when I explained that to both of them, they started yelling that they're closed and short staffed. I didn't like the fact that i was getting screamed at and waved off!! I couldn't help but think it was because I was a black male. I was dressed in my workout gear, and I really felt judged! I will never go back, and I suggest those of us who are black that get our feet done don't as well. IT WAS A VERY UNPLEASANT AND HOSTILE EXPERIENCE FOR ME!!
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May 2023 by S B
A go to for consistent, excellent, professional service. Vicky is efficient and always five plus stars. Fun and vibrant crew — treat everyone with equal exchange and guaranteed to have a positive experience.Services: Manicure
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May 2023 by Makenna Brinton
the staff there were screaming at the top of their lungs to one another, and staff the also almost got into a physical fight more than once and security had to be called.
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April 2023 by Katy Van Meter
I’m sorry to say but this place has gone downhill. The last time I went for a $62 gel pedicure, I asked for square and I received rounded with all different length nails. Two days later two of the gel polishes have peeled off on there own. Never again.Service: Manicure
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January 2023 by Tiffanie H.
Waited forever then told me it would be 30 minutes to come back but I decided to wait. I feel like they treat people of color very differently.
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December 2022 by Alison Kagel
Received a dip powder manicure and the lady did not file my nails and dipped them once. I was in and out within 20 minutes. She did not spend time on me and just wanted me out. She did not put a finish coat on top and they weren’t gliding when I touched them. They were a weird texture. I called back and she hung up on me. Avoid this place.Service: Manicure
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December 2022 by Jillian T.
Wonderful and professional people here! I will always go here to get my dips. I'm always treated well and the quality is superb
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August 2022 by Joe C.
Nail technicians were good. However, as soon as we were done, one of the women starting badgering me about the price. She would not even let me get to the register! Did she think I was going to sprint out with freshly pedicured feet. After I paid, I still tipped her for the service despite her atrocious behavior. As I went to give a tip to the second technician, and despite having been in the salon for 35 minutes and paid. A man working there jumps up and stares me down. Still I tipped the technician and left. I will not return. I saw at least 8 other people in the salon while we were there, none others were treated like this.
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July 2022 by Michele Smith
No stars! I requested a full set and was advised not to get it and only get 2 tips. My nails were sanded down so thin my nails did not last 4 days. The price was 55.00 for 3 tips with dipping powder.Don't ever waste your time and money here.Services: Manicures
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June 2022 by Andrea
Today will be my last time coming to this place. I have been to this salon many times and never had any problems with receiving services or customer service.I went in after work like I always do. I came in at the same time two other women did. One of the two was receiving the same service as me; which was a pedicure. She was worked on right away. I sat in the massage chair for 20 minutes wondering who was going to start my service. No one told me it was going to be a wait or that it was too busy and would have to come back later.When I asked if someone was going to start my pedi I was THEN told it would be a wait. I asked if there was a way I could get a slight discount the woman who I am assuming is the manager said no. Her reasoning was that everyone who was in the salon had to wait. I was the only one who was not getting serviced. It doesn't help matters that I was the only black woman here too.The "manager" then said that if I wasn't paying full price I would need to leave. I did not like her tone of voice she was using with me either. It was just rude. Apparently everyone who goes here will be treated different. Beware.
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June 2022 by Azmina Rahemanji
This used to be my nail salon of choice especially during COVID since it’s so big and spacious. I really like the head guy too but the other manager is rude to customers and to her employees and yells at them in front of people. A lot of the staff is also really rude. The last time I went for a mani/pedi it took 3 hours. I went back to get a nail fixed and it took one hour. Unfortunately I won’t be going back.Services: Gel manicure
