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April 2024 by Richard Price
The amount of work completed correctly in a day is remarkable.Fast, friendly service at reasonable prices are becoming a thing of the past-But not at Mickey's!Karl=?????+!
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April 2024 by Joan
I'm using this opportunity to thank the wonderful folks at Mikey's Car E.R in Cockeysville!This was my first time patronizing this car workshop. About 7days ago (03/27/24), I had taken my Mom to her medical appointment and it was raining severely; worse of all, my wipers (wiper blades) had stopped working. Talk about desperate and hopeful but unsure about how it will all end. I had already paid over $40 at Advance Auto for replacement wipers, this did not solve the problem. I called around and nobody could get me in. Finally, I spoke with Mr. Doug at Mickey's Car ER and he gave me an appointment to come in as soon as I could. I felt the genuine care and concern when my mother and I arrived. Then came the team headed by Jace or Jake (please forgive me for not remembering your name, I'm still suffering from "forget name syndrome" ?) rallying around to get my wipers working after the dealership said it will take 3-5days for the parts to be delivered. We left with my wipers working great!After all the bad and dubious experience with other mechanics, I'm truly greatful to have found this place. The guys here were courteous, kind, knowledgeable, and upfront throughout my dealing with them.I truly thank God for these guys and definitely will be back!
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April 2024 by Erin Glass
This company is cream of the crop! Hands down my best experience and I have tried many places/mechanics. Doug and the rest of Mickey's team are phenomenal at their job and very knowledgeable. From basic to expert car services to tire options and installation choose Mickeys in Cockeysville. You will find yourself writing a similar review. Thank you all!
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March 2024 by Damian Damian
Service was amazing. Super helpful and friendly. Would definetly come back.
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March 2024 by ChrisResto
Great service all around. Fair pricing! Doug was great and personable!
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November 2023 by Julie Kemp
10/10 would come back! They were very kind and accommodating. I had a razor blade stuck in my tire, and it was rapidly loosing air. They took me right away, and had me out of there quickly! Very thankful!
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November 2023 by Linh Duckett
Very good in explaining the issues. Doug was very good in helping my daughter’s car issues. He was able to get us in before the big Thanksgiving day! Thank you.
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November 2023 by Mark Spurrier
Took my car for an engine issue. They did "work" on the car that didn't help. Finally took it to another mechanic who diagnosed the engine issue correctly, ordered the part, and fixed the issue in no time. Feel like I was duped. Also poor communication throughout. The oil change was good though and the staff is nice. I will not go back.
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October 2023 by Michael Dawson
I had to make an emergency next day appointment for a brake issue requiring an overhaul replacement of the entire front braking system. I brought my car in the morning and Mickey’s staff immediately assessed the car and ordered parts that arrived the same day, I got my car back in the early afternoon. Absolutely impressed by this shop. Doug and the rest of the staff are friendly, knowledgeable, and professionally minded. I’m grateful to have found a business like this, I will not go anywhere else.Service: Brakes
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October 2023 by Vivek Srinivasan
Came in for a wheel alignment and they got me in and out quick. I've brought my vehicle in for other repairs and they have always been honest and professional with their recommendations and their customer service is exceptional (special mention to Doug). A positive experience overall.Services: Air & cabin filter replacement
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October 2023 by Ira Ackerman
Friendly knowledgeable and excellent repair turnaround time with very quick diagnostics of issue with car. Excellent communication and very clean repair shop. That shows me that they are organized and don’t waste time looking for tools in a repair shop that are usually in disarray. They earned our trust in their service to become repeat customersService: Auto water leak repair
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October 2023 by Raynell Shields
10 stars to be exact. Customer service is excellent!!! I got an oil change to start and my car feel amazing to drive. I was told exactly what I needed in the future and no question went unanswered. I didn’t have to repeat myself and no concern was overlooked. Great job!!!
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October 2023 by Barbara Brand
Competent, thorough, no surprises or hidden fees. Doug explained the needed repairs and they were done in a timely manner at a fair price. Car repairs don’t get much better than this!Services: Tires
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August 2023 by Dan Mill
Excellent service all around!! Great communication and follow up, and quick turn around. We take our company fleet of vehicles here for service and have never been disappointed
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August 2023 by David Narrow
Great experience
