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September 2023 by Mollie W.
I hardly go to Target anymore and today reminded me why. Lots of staff working to stock shelves, but only one register was open with a line wrapped around the front aisle of the store. No bueno. Three self-checkouts were open - with a line competing with the sole register line. I felt badly for the only register worker when irritated customers would yell out, "Is there a reason there is only one worker working?" and "Is THIS the line? Are you kidding me?" It's a practice in patience people. And a lesson to either shop online and pick up later or try another store. Ugh. I waited over half an hour to be rung up. At 11 AM on a Tuesday. WUT???
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March 2023 by Narisa J.
I frequent this location for clothes, groceries, Ulta products and household goods with no issues. Always plenty of parking both for customers and drive up orders. Store is clean and organized compared to other locations. Never had an issue with product quality or customer service at this location. Busy days do result in lines at self-checkout, but employees do what they can to get the line down quickly.
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February 2023 by Mary D.
Store is extremely unkempt , clothes on the floor, like ALLLLLL the clothes on the floor, heaps of clothes thrown over other racks. It's unreal. Every stocking, legging, underwear that supposed to be hung is on the floor, packages ripped, items missing, maybe stolen?The store set up itself makes it extremely hard to find products. Not my favorite store.... Dare I say it was worse than W**mart.... a mess!!!!
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December 2022 by Lorin S.
Store was messy as hell. Stuff all over the place and on the floors. No registers opened. Employees standing around.
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August 2022 by Kizzy T.
I will preface this by saying I've had the most "Walmart" experience ever. Extremely disappointing considering the whole reason I refuse to shop with Walmart is to avoid experiences like this. Yesterday, 8/22/22, I arrived at this store. This location is about 1 hour from my home in Howard County. I came here 1, because it was about 20 minutes from where my job had sent me to work this particular day, 2, my order was sent here after Towson location couldn't locate my item & 3, it was also in reach of my little brother's school. We are from Jersey. I live in MD and my family doesn't, my brother is now here for school. My parents wanted me to pick up his laptop. I went to Towson location first and they told me the order was canceled due to no stock. Cool. On to this location I headed. I called ahead of time because I didn't want them to end up not having it like Towson. The lady on the phone told me she didn't know if the item was available or how long it was going to take for my order to be ready (could she not physically check the item's availability?). Completely useless information so I just went straight to the store. This made the most sense, again, because this location is ridiculously far from where I live and I would never commute back just for a laptop. I came in and told the girl at the counter I was here to pick up and gave the name on the order. She asked for the barcode which I didn't have because again, I was picking up the order for my parents who live out of town. I gave her the name, she looked it up and told me it wasn't ready. She called someone else about the order for assistance. This lady happened to be the one that answered the phone earlier when I called about the order. She told me it could take up to 2 hours & asked how long ago it was ordered. My mom was on the phone trying to estimate how long ago she ordered. She told me 40 minutes and I repeated it back to the employee. She again, proceeded to tell me it wasn't ready because the time frame was too short. I went back to look at the screenshot my mom sent earlier and I realized she had actually ordered exactly 2hrs and 50 minutes ago. So I came back to the counter to relay this message.(of course, at this point I don't really want to leave until I have the laptop because this location is SO FAR). Nobody cares and they made sure they did absolutely nothing in their power to make sure the customer left happy. MIGHT I ADD: I had a promotion interview at 6pm that I ended up canceling because this location kept me for HOURS providing the absolute worse guest experience they could concoct. I got here maybe right before 3pm. I was off of work at 2pm and came straight there after the Towson location. Being someone who has been an Assistant Store Manager for years at 3 different retailers (even acting store manager at once), I can assure you, there was definitely a way to individually process my item to make sure I was taken care of in a timely fashion. They refused to let their in store pickup team know I was there so my order ended up being batch picked. Now I have to wait more for every order in the batch to be picked in order to have access to mine. You would have thought the in store pickup team was at a different location in another country the way the employees spoke of them like they could not communicate with them. Target can also check their cameras around 3:50pm that day if they'd like to see me pacing back and forth up and down the store to find someone who works there because no one was in the electronics department. I had finally found an employee and asked them to call someone to that department and no one ever showed up. They must've all went to the back to discuss ignoring me. I was finally given the order around 4:20pm. Let me just throw in the story is actually way longer & more drawn out than this. Other employees were involved including a manager that made me come to her from the electronics department. I've attempted to shorten the story by
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April 2022 by Megan C.
I mostly use this target for drive up but I also go inside on occasion- inside is nice, fairly stocked. I love the drive up service. Free to use and you can get tons and tons of products. They are quick and efficient with getting you your curbside pickup and the app will let you know if they will be busy so you can plan accordingly. Dear higher ups at this target, please give the people who go outside in the rain who hand me my cat food a raise, they all are incredible, thank you so so so much! You rule!2022 may not have flying cars as we were semi- promised in 2005 but it does in fact, have curbside pickup at target, which I think is pretty neat.
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July 2020 by Sarah M.
Every time I come to this Target and end up getting the cashier Ganny, she is extremely slow and doesn't seem to care. Today she literally gave the person in front of me a $5 gift card and chatted with them and when I got to her, she ignored me and did not say one word. Terrible customer service.
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June 2020 by Larry R.
I love this store. Great store manager Kevin would recommend this store to anyone also they give a decent amount to charities
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April 2020 by Wendy M.
Store wasn't crowded, but cleaning supplies were wiped out. They were clean and stocked with most everything else. The cashier Becky was very helpful and friendly I maintained my social distance but noticed a lot of people were still not doing so & not wearing masks-I certainly was! Thanks again to this Target for their courtesy and friendly customer service especially Becky. I'd recommend this location. 5/5 cleanliness 4/5 stock item 5/5 staff friendliness
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November 2019 by Andy W.
This is a TERRIBLE Target. Getting in and out is a nightmare. AND since their renovation, they seem to focusing on JUMBO size products. I don't need a HUGE make up area. What I need are the things of daily life. Shop at Giant instead.
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November 2019 by Kimberly J.
I am so disappointed of the customer service, I had a gift with no gift receipt, the person told me that since I don't have a gift receipt I can not return the item. I am pretty much stuck with the item that I don't need.
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December 2018 by Myke M.
I would of given this store 5 stars. I am always in here 1-2 sometimes 3 times a week. I probably won't be back to this store. The most this I can't stand is being lied to. Seriously. Be a man and man the hell up, when confronted don't lie to save your meaningless job. Especially when I can show you called at a date and time. So stupid!
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August 2018 by Suzee Q.
First time at this Target. I had to go to Customer Service, twice! I came in with two items to return, one because the Target.com price was cheaper than the price I paid. The Customer Service lady said that happens, and she offered to return it then re-ring it at the lower price. She said if I find other items in the store like that, I should check out at Customer Service, not at the registers, because the cashiers cannot adjusted the prices there. Ok, great. I go shopping along and happen to find an item I needed that is, again, cheaper online so I head to Customer Service and deal with the same lady, who was very nice. She recommended using the Cartwheel app to get the lowest prices, fixed me up, and I was done. Neat and tidy store, had most everything I needed. Lots of parking available. Just wish it was closer to me.
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July 2018 by Ellen W.
Beware of targets cartwheel forgot to scan at register only way for store to give me discount was to do refund and then I purchase item again which I put purchase on debit card and I would've out that money for 48 Still one star just walking out item with sale sign right next to it but it's not on sale
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January 2018 by Renee B.
This was a quick in and out. Just had to stop here on a Saturday morning to return and item that I purchased online. I was able to get a great parking space. When I entered the store customer service was directly to my left. I was prepared. I had my 2 items and my packing slip. The cashier made the process easier than I thought. All she had to do was scan my packing slip and gave me the receipt and everything would be returned to my card. I can't speak on the rest of the store. I didn't have anything else that I needed to purchase at the time so I had no need to shop on this day.