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August 2024 by Maia Brydon
Went in for fingerprinting services and the staff were great. I was helped within five minutes of walking in, and they were super patient with me throughout. All done in about 10 minutes. One of the nicest USPS experiences I’ve had!
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August 2024 by Annie G
Read other reviews about this place, all correct.
I have been living in my apartment for 6yrs and never had a problem with receiving mail or packages until recently. My package was marked vacant and not sure why because me and my roomates names are on it and I just checked the mail before I went to pick up my package and guess what I had mail with my name on it. The lady that was helping me was very polite at first, but when I told her I didn't know why my package was marked vacant I have lived here for 6yrs her attitude changed very accusatory like I did something wrong. The young lady working next to her was very polite and helped all the customers with no attitude. People are struggling to find work. I know jobs suck, trust me but be grateful you have a job right now. Getting a govt job is not easy.
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August 2024 by Phillip G is Cool 1
Arrived to get past port. Was told they couldn't do picture and would have to return another time for that. They did not call or email to let me know. Front desk ladies are very rude.
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August 2024 by Marco Lara
Great customer service the employees were very helpful and nice
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August 2024 by Brandon
Listen to the reviews! They do whatever they can here to not be helpful and push you along no matter what. It's a staffing issue but wow are they bad at customer service here. Wasted my whole lunch break just to instantly be talked down to/asked to step to the back of the now 20 person and growing line. Shameful. Go UPS
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May 2024 by Cole M
Utterly incapable of following simple instructions. Every time some online service decides to ship with USPS, I know I'm not getting what I ordered. But hey, thanks for delivering so much junk to my mailbox.
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March 2024 by Haley Ries
If I could give zero stars I would! I have never had such a terrible experience just trying to mail an envelope. The staff is extremely rude and disrespectful for no reason. Stay away !!!
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March 2024 by Ankush Sharma
rude staff ..first time ever I experienced such bad behaviour for no reason...
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January 2024 by Sageauru
Just a heads up: their finger printing machine was broken when I went in. Apparently, it had been for some time. Two other nearby locations are Westminster and Bel Air, but they’re both a hike. If you need fingerprints done, take my heed and plan accordingly. You’ll be out awhile
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December 2023 by Erica James-Gross
The delivery service is so sloppy. Too many times they’ve tried to deliver my package, but said that the business was closed when in fact, the business was still open. On top of that, twice already my packages has been delivered in the wrong hands. Luckily, it was someone that I knew, and I was able to retrieve them but what if that wasn’t the case. Y’all are not going to refund me for my items. Please do better.
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December 2023 by CHARISMA DORSEY
Unprofessional and misplaced packages.
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November 2023 by Lc Newman
i have many complaints about USPS and the guy who delivers to the High View community. he’s very petty and angry for no good reason. if you dont check your mail for a few days, he will take it out on you and it’s exhausting. i have POTS which makes me feel very unwell some days, so i’m not always able to make the walk to check my mail every day. i’ve never had this many issues with USPS until i moved to my current neighborhood:-the mail guy parks his truck outside blasting music throughout the neighborhood as he delivers mail. it makes my dog bark and it’s a nuisance while i’m trying to work.-i didn’t check my mail for 1-1.5 weeks and the mail guy marked my mailbox as vacant and took all the mail out of it. i’m confused why i have to fill out a form with my name on it or else USPS won’t deliver my mail, but then they constantly deliver junk mail addressed to “the resident of ___”. if you need my name to deliver mail to my mail box, then don’t deliver junk mail to me that doesn’t have my name on it. they’re just withholding my mail now because they’re petty that i dare to not check my mailbox every day.-i’ve had issues in the past with this guy taking packages out of my mailbox back to the post office because i didn’t check my mail for like 3 days.-he’ll refuse to deliver packages to my doorstep if the mailbox has junk mail in it that i haven’t emptied in a couple days.-for a while, he would refuse to deliver mail on trash days and would write on my mail “trash can was blocking mail box” even though everyone’s group of trash cans were at least 5 feet away from the mail box and not in front of it. i had to start taking pictures of everyone’s trash cans before the mail truck came just in case he’d refuse to deliver my mail again
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October 2023 by Jeanette Leonard
Someone at this post office or the mail carrier themselves stole the $40 Target gift card I sent to my nephew from Blue Point, NY to Cockeysville, MD. My nephew received the Birthday card with the envelope opened and the gift card gone.I called Target to see if they could do anything for me, they can't. They did tell me it was spent in total on September 14th at a Target in Timonium, MD. So I know it arrived in MD. I would like whoever stole this to be held accountable. I also would like this post office to know they have a thief working for them.
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October 2023 by Tonya Hill
It's good to have
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October 2023 by Sass Resale Boutique LLC
Extremely rude staff . Very ignorant and sarcastic
