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March 2024 by martha sanger
Really efficient
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February 2024 by Richard Thobe - Realtor
Very knowledgeable and pleasant to deal with.
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February 2024 by Corinne Michele
Reena went above and beyond, providing outstanding customer service in a very speedy and efficient manner. Thank you Reena, you are a star!
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January 2024 by msha
Reena spent like 2 hours very patiently helping me with my account recovery. There was a SNAFU and she figured out how to fix it!
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January 2024 by antony stromsky
Very helpful but under staffed.
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December 2023 by Greg Gifford
Everyone was top notch. Very knowledgeable and friendly. Real Pros.
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November 2023 by Tiara Lessane
Lexi was absolutely incredible! She helped establish two new lines for me as a new customer. Lexi was very friendly, attentive, and knowledgeable about the products and services. I highly recommend visiting if you would like a 5 star experience!
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November 2023 by Deborah Shortridge
GREAT experience! Excellent problem-solving, assuring I ultimately got the best possible deal. Tatiana was diligent, followed up, a real professional!
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November 2023 by 6ssteinbach
Casey was amazing this morning helping not only me but 5 others during the morning rush! Highly recommend seeing her for all your needs!
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November 2023 by cassidy cole
The service was super quick and easy and Lexi (the manger) was super helpful with setting up the technology.
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October 2023 by Donald Manekin
The customer serve person was very helpful and her recommendations were right on.
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October 2023 by Lisa Burton
Outstanding service from Lexi at the Hunt Valley store. She exceeded my expectations in making sure that I was completely satisfied.
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September 2023 by Gary Cassel
Absolutely the worst customer service!! Three employees slowly waiting on their customers while six people waited in line. They seemed to deliberately go as slow as possible, even laughing and carrying on personal side conversations, seemingly just to encourage people to get frustrated and leave. This location is awful. The Foxtail location is much better. And the employees at the Towson Town Apple Store should be hired by Verizon to come in and teach these Verizon employees how to conduct customer service and "stop the attitude!" It is possible to help more than one customer at a time and to move more quickly and efficiently, with sincerity and a smile.
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August 2023 by Jennifer Brand
I had a fantastic experience with Donald at Verizon in the Hunt Valley Town center.Donald was incredibly helpful, professional, personable and knowledgeable. He greeted my son and I and all of his customers with a smile, and independently assisted every customer that walked into the store.I was so impressed with Donald’s ability to successfully and positively engage so many customers at one time. He is a Gem!!!I think Don should be promoted to Senior Leadership within Verizon, due to his high level of expertise, kindness to all and amazing ability to work so well with people.
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August 2023 by Keith Sawyer
Lexi was amazing! We will be visiting her for all of our future needs.
