-
February 2024 by cynthia
I called and was place on hold for over 15 mins with a girl name Michelle. She gets back to me with a damn attitude and she didn’t apologize to me . I called back spoke to someone with accent and ask to speak to the pharmacist she never gets on the phone . I will be contacting the board of pharmacy and my insurance company. Do yourself a favor don’t come to this racist place of business!!!!
-
February 2024 by mel s
By far the best pharmacy! People are friendly and get the job done. I love the communication with messages and the prompt refill on my meds. If I could give 6 stars,I would have done it. Keep up the excellent work ?.
-
February 2024 by Tatyana
Rachel is the most caring, professional, knowledgeable pharmacist I know. Very helpful!!!
-
December 2023 by Richard M
Nice people and reliable pharmacy.
-
August 2023 by Kerri Klingseis
My dermatologist specifically recommended Well Rx for their customer service, however, their service has been far from outstanding. I received a text message asking if I wanted to renew my prescription. I clicked on the link, followed the instructions, and cancelled the prescription. The medication then showed up at my door several days later, and I was charged. They will not refund me, citing they use a third party system to send their text message reminders, and they are not responsible for the messages. They also claim they do not receive any of the information/communication between the customer and the third party messages. I find this truly ridiculous and incredibly misguided. Why involve a third party if you have no intention of using the service?
-
March 2023 by lisa savage
This pharmacy is the best. The customer service is unparalleled. They go above and beyond. No more national pharmacies for me, especially the ones that start with a W and end with an S.
-
March 2023 by James P
Walgreens wanted me to pay $450 for accutane, and at Well RX it was an eighth of that price. I will be doing business again.
-
October 2022 by Charley Grevers
I will not use this business again. The communication, although polite, was either untrue or omitted vital information. I ended up making three trips. Had I not made the third, I would have been waiting up to four days for my Rx.Upon my second trip, when my Rx was still not ready beyond the time I was told that it would, I made sure to tell the receptionist that it was important that I get this medication as soon as its available as I was already starting to go through withdraw.I asked if they had a delivery service as I had to get back to work and couldn't continue to wait around for my Rx. This person was more than happy to set me up for delivery and brag about how they delivered everyone in MD for free, but failed to mention that they time frame for delivery was two to four days which I only found out later after calling in about when I could expect my Rx.Apparently, my Rx was finished as I drove away the second time, sixty seconds after finishing giving my contact information. The receptionist said that she ran outside, but I had already left. It did not occur to her to call me.
-
June 2022 by Deion Williams
Whole store is trash the manager Shelly whole family works there daughter deliverers packages lies about can’t finding locations smokes weed in vehicle has packages smelling awful her son works there who is not certified at all even the girl mother works there delivering she’s fake rude In very impolite
-
June 2022 by Tammy Smith
Great experience. Pleasant. Super quick delivery.
-
May 2022 by Jaime Hillhouse
Thanks for the discount on my script but if I have to deal with your rude associates every month on the phone then, NO THANK YOU!
-
May 2022 by Shelby Lapps
This particular location the manager that opens the store at 9:30 is not professional she arrived at 9:29 AM. The store opens at 9::30 AM. Shelly is the best employee that this location has. She was sitting in her car waiting for the manager to come open up the store she had been on location. She comes to work early and not only that she gives the best customer service and has the best patients With her customers. Shelley is the only reason why I still come to this location.
-
April 2022 by maryann johns
Kayla helped me with setting up my new prescription. The delivery was fast. I will use this pharmacy in the future.
-
April 2022 by Charles Peaker Jr
I came in the store brittney helped me her customers service was outta this world ? if ever in the area nd need a great pharmacy come hear nd ask fa britt or brittney
-
April 2022 by Ray Shortt
Very helpful with explaining things about prescriptions, a woman named Rachel helped and is very professional with her assistance, definitely reccomend this place
