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“They're fantastic. I went in for an e-bike tune-up, and they determined I'd save money just getting a couple a-la-carte repairs.
I also asked if they could fix something that was probably impossible (the handlebars were too far away from the seat), and they suggested maybe switching out the handlebars for curved, Dutch style ones.
It feels like a brand new bike, and is so much more comfortable to ride.
Also there was a shop dog 10/10”
“This is, without a doubt, an absolutely amazing bike shop! About a month ago, I bought a road bike here, and the staff were incredibly friendly. I had some issues with payment on the day of purchase, but they patiently waited for me and went out of their way to help. They were so warm and supportive, answering all my questions in great detail. Every time I came back for adjustments, they remained just as patient and helped me resolve any issues smoothly. Truly a fantastic experience!”
“I had Matthew help me dial in a new fit at Conte’s Lexington. He did some precision foot beds.He was extremely informative and thorough on fitting and crafting my footbeds. ( my feet feel like a big comfortable hug now). He fussed about my writing position and my cleat location. I’m talking particular.?I have already recommended his talent to my cycling buddy. And strongly suggest Matt to dial-in your position on your bike, new, or old. He made it easier to go faster, with more confidence. You won’t be disappointed.Thanks Matt!”
“This place is my go-to and I recommend it to everyone that asks. The shop is trustworthy and honest, and the folks that work there have never been condescending. The prices are reasonable and I appreciate the clear communication on my options for bike work and parts.”
“I've come here twice for repairs, once after a fall, and once after my shifters stopped shifting. The services are affordable, and the staff is kind and talented.”
“Eric fixed my son's eBike after a crash severed cables and wrecked the brakes. He was easy to work with to get the bike picked up and dropped off and his work looks excellent (he even did a bit of tuning). I doubt Eric is the cheapest option, but he's no more expensive than the bike shop and he's faster and easier to deal with. I'll use his services again for sure.”
“Fantastic service at this local bike shop. I recently visited this LBS to diagnose and fix an issue with my new bike, which was purchased new elsewhere. They asked a few questions and quickly got to work. Their quick turnaround and helpful suggestions were greatly appreciated. They were friendly and helpful, just what you need when you're trying to solve a mechanical issue. Highly recommended.”
“What a neighborhood treasure !!
We just had a fabulous lunch - food and service excellent!
Julio, thank you for the perfect outdoor table and your gracious hospitality.
We highly recommend the beef carpaccio and eggplant Parmesan. Nice wine pour, too!!
Can’t wait to return.
Kris & Chris.”
“When I first moved over to NW DC I was calling around to shops that would loan me a bike bag for my flight to Miami. The team at silver cycles offered to rent me a bag and pack the bike for me. Since then I've been back a few times and every time I've been met with great service. This is really a neighborhood shop where you feel as though they are invested in your biking experience. I am now a regular customer.”
“As new cyclist to the Hyatsville neighborhood, I felt very welcome at Arrow Cycles. I was helped after getting a tune up by Chris D. one of the co-owners (in tandem with Chris M)! He helped with fiddly issues after the tune-up which other stores in my experience charge for the follow-up. So nice and now my Surly shifts like butter. Thanks so much and I'll be back!”
“Phil, Peter, Sujit and the whole crew here are just phenomenal. I hemmed and hawed over a cargo e-bike for months, and they were so patient with all my questions. Everyone here is highly knowledgeable and very kind.They let me take all the e-bikes out for a spin, multiple times, before helping me decide on an xtracycle RFA. I love it so much!”
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“I’ve ate from the cafe here but my first time getting serviced for a dinged up bike was today and it was great. The owner Lori helped me get my bike out the car and Buddy finessed a miracle (he was so knowledgeable). I’d recommend to anyone for your bicycle needs. ??”