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March 2024 by Mark P.
As a regular customer, I feel compelled to share my experience with the CVS pharmacy in regards to their stock availability and customer service. While CVS is generally decent, it has consistently disappointed me with its lack of essential items for colds, daily life necessities, and groceries. One of the most frustrating aspects of shopping at CVS is their constant shortage of items needed for colds. It seems like every time I visit the store in search of common cold remedies, such as cough syrups or nasal decongestants, they are always out of stock. It's incredibly inconvenient to rely on a pharmacy that consistently fails to provide basic necessities for common illnesses. Furthermore, the stock issues at CVS extend beyond cold-related products. Daily life items that one would expect to find readily available, such as toiletries and household essentials, are frequently out of stock as well. It's disheartening and inconvenient to make a trip to CVS only to find empty shelves where the products I need should be. When it comes to groceries, CVS falls short once again. Their grocery section is often poorly stocked, leaving customers with limited options. It's frustrating to rely on CVS for groceries only to find that they don't have the items I need, forcing me to go elsewhere for my shopping needs. Adding to the disappointment is the indifferent attitude of the staff at CVS. It seems that the employees are not motivated to meet the customers' needs or provide exceptional service. Whenever I have asked for assistance or inquired about the availability of certain products, the staff members are often unhelpful and seem disinterested. Their lack of enthusiasm and willingness to assist customers is a significant letdown. In conclusion, while CVS pharmacy may be considered decent in some aspects, their consistent lack of stock for necessary items, both for colds and daily life, as well as groceries, is highly disappointing. Additionally, the indifferent attitude of the staff further exacerbates the frustration. As a customer, I expect a reliable stock of essential items and a staff that is attentive and eager to assist. Unfortunately, CVS falls short on both accounts.
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February 2024 by Brandon Newman
Not super convenient and a self checkout is usually out of order. Drinks are just piled up in the corner.
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February 2024 by Matthew U.
I knew there was a reason as to why I avoided this location until now. The only reason I came here while it was downpouring was that it was open 24 hours and hopefully would have the items that I needed. The main reason that I try to avoid this location is simple for that, the location. It's in the midst of the university and they require you to pay in the parking lot, unless you wanted to chance it and run in with hopes that you won't get caught. I chanced it on this day, since it was downpouring. We ran inside and looked for what we needed. It took a moment to find what we needed and then we had to wait in the line to checkout. That took forever as they had the registers set to minimum. Ran out of the store to get back into my vehicle to figure out how to get out of the parking lot. Unless you go to U of M, I would suggest avoiding this location at all costs and go up the road in any direction.
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February 2024 by Isabella Moya
Most of the time they don’t answer the phone but today they actually answered. They said they put my meds on hold (but never informed me) then he hung up on me
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January 2024 by Ice Man
Open 24hoursClean parking lot?
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November 2023 by Joe Habel
? booooo
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November 2023 by Denny Ann Dixon
Why state that you’re open 24hrs and you’re not? That’s crazy misleading and a waste of time.
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August 2023 by Cassandra Gabalis
Guy at the pharmacy misgendered me but gave me 3 free needles for my hormones.
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May 2023 by Kevin Krawczyk
Bita, the pharmacist, is amazing! She is super friendly and very willing to help.
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May 2023 by Anna Teittinen
The staff assisting me at the self checkout seemed annoyed I needed help using the coupon from my email. The email did not have a barcode to scan as he said it should be there. Before paying, the screen did not show the $4 discount I wanted to use. After he helped me, I overheard him complaining to another staff to the effect of "customers don't listen to me and I can't stand around here forever to help them". The screen does not make clear which coupon to use. That is not the fault of customers. I will not recommend anyone going to that CVS with rude staff.
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May 2023 by Anna T.
The staff assisting me at the self checkout seemed annoyed I needed help using the coupon from my email. The email did not have a barcode to scan as he said it should be there. Before paying, the screen did not show the $4 discount I wanted to use. After he helped me, I overheard him complaining to another staff to the effect of "customers don't listen to me and I can't stand around here forever to help them". The screen does not make clear which coupon to use. That is not the fault of customers. I will not recommend anyone going to that CVS with rude staff.
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May 2023 by Edward Restelli
Employee working at 3am today was very energetic. Store has great selection, and fast self checkout. Prices seem high for otc drugs
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February 2023 by Mac Shaffer
Visiting from out of town and was greeted by most staff members. Didn't line up with the poor reviews, which is pleasant. Everything worked well and they had full shelves and all staff cleaning or prepping.
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January 2023 by Aliya Davis
Incompetent pharmacists don’t waste your time at the pharmacy here. One of them is so unbelievably rude and dismissive it’s baffling. Stop playing games with our healthcare.
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November 2022 by Amy Owens
This CVS pharmacy is awful. I have been using their pharmacy for many years. The staff in the pharmacy is awful. They recently put a prescription of mine back in stock. I stopped by on a Wed and they said the would refill it again. I got a text Wed night saying it was ready. My husband stopped by this morning Friday and they couldn't find the prescription. They are going to fill it yet again. I really think the staff needs to have better training or get employees that actually understand what is going on. So frustrating. I do not recommend this pharmacy.