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March 2024 by Jessica Jurado
Can't say enough to compliment Gerber collision on the work they do. Not only did they repair my vehicle within the time frame needed, They did so with great customer service. If you need your vehicle repaired professionally this is the place to bring it.
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March 2024 by Kis W.
Just wanted to say thank you to Gerber Collision & Glass for the outstanding work they did on my car. The service I was provided from start to end by Jonathan and Gus was fantastic. Keep up the great work!
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February 2024 by Duane Woodson
Amazing communication and went the extra mile for my car would 10/10 recommend
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February 2024 by DaleAndVince Wilding
Great work, kept us informed all throughout the process.
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February 2024 by Mary Kebbie
Gerber Collision & Glass exceeded my expectations. Not only did they fix all the issues that my 2017 hyundai santa fe had, the service was completed way ahead of the estimated finish time. All the staffs are very friendly and knowledgeable. Their customer service is topnotch. From the moment I step in and told them what was wrong with my vehicle, they clearly understood the assignment. I am so happy to have my baby(vehicle) back. I would definitely recommend Gerber Collision & Glass any day and time.
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December 2023 by Jason Hayes
Very friendly staff and easy to work with. They also do repairs fairly quickly and they stand behind their work. I had a few warning lights show up about a week after the repairs were complete, and when contacted they were very quick to get my car back in and address the issue.
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October 2023 by Rob Goode Sr.
Hector and the team went above and beyond to get my car back to me in a timely manner. World Class Service!
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October 2023 by R Shaver
Gerber Collision did a fantastic job on my Toyota Corolla. The attention to detail and craftsmanship was incredible. Those guys are artists when it comes to body work. Hector coordinated everything and the process was flawless. Kudos to Hector on his communication skills and his ability to listen to the customer. I would highly recommend Gerber Collision and Glass in College Park.Services: Painting
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October 2023 by Anagha Bharadwaj
My beloved car was totaled after nine years together, and Hector at Gerber was extremely kind and helpful - he was able to hop on the phone with me and explain the estimates, and really talk me through his thoughts on the car. He made a really difficult situation much smoother to navigate. Go to Gerber, you will not regret it!!!Services: Tires
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October 2023 by R
Communication issues left me incredibly frustrated and disappointed. Initially, I had a conversation with a woman to schedule an estimate appointment, and we both agreed on a time, which was 2:30. The following day, in the morning, I spoke with a man who confirmed the 2:30 appointment time. I even mentioned that I had dropped my car off nearby, leaving the key hidden for their convenience. However, 2:30 came and went, and to my surprise, my car was still sitting there untouched. Naturally, I became concerned and decided to walk in at 3:00 PM to inquire about the delay. Inside, I spoke with the person at the front desk (although I couldn't confirm if it was the same woman I spoke with over the phone). To my shock, she stated that my appointment had been canceled because I was late, and even more confusingly, she insisted the appointment was scheduled for 2:00. This was perplexing because both the woman I spoke to initially and my partner, who was with me during the call, distinctly remember agreeing on 2:30. I prefer scheduling appointments with a 30-minute interval to account for any potential delays or emergencies, which is why 2:30 made perfect sense to me. Needless to say, I was deeply disappointed and frustrated by this experience. It not only wasted my time but also left me bewildered by the conflicting information. Fortunately, I managed to find an alternative solution for Monday instead of accepting the rescheduled Thursday date the woman suggested.
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October 2023 by KT Saul
Hector was a great help with our vehicle repairs. He communicated with us to keep us up to date and was sure when we came back with some minor touch up requests to have most of them handled.
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October 2023 by Cherry Pitt
Terrible experience with Gus, a manager of Gerber's College Park location that I have going to for years. I have been waiting on a call back from corporate to formally report my disturbing experience with him.In addition to this, my family and I are now stuck with a $700 bill that could have easily been avoided with proper communication on Gerber's behalf.Services: Tires
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August 2023 by Linda Pitt
Waiting on a call back to discuss my incredibly unpleasant & unprofessional with Gus, who is apparently the manager.
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July 2023 by Charles Peters
Replacing myParts turned out fine. Dirtying my car BACK seats and returning it to me with over 130+miles added to my vehicle is not only concerning but an invasive issue and deserves legal consequences. What does the back seats have to do with replacement of a bumper? Please advise the ethics of this shop?!?
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July 2023 by Adrea Benedetti
Blessings and gratitude to all,My experience went from not so good to the best customer service I ever experienced. Gus and Gary are extremely proficient as managers and experts in their field.Services: Painting
