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November 2023 by Jackie Dean
My family has used Rising Sun Motors for 35 years. The cost and time estimates for repairs have been accurate and the prices have been fair. We are always satisfied with the work. They are professional, dependable and friendly. It's good to have a repair shop we trust.Rudy and Jackie Hutchinson
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November 2023 by Gilbert Gray
The front end alignment took care of the problem with 2017 Subaru. No more squealing when turning right or left. I got Excellent service for a fair price. Thank you Rising Sun Motors.Service: Wheel alignment
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November 2023 by Zimri Diaz
I had a fantastic experience with Rising Sun Motors. Their service was timely and dependable. They provided a thorough diagnosis of the issues with my car and explained everything clearly. What impressed me the most was their reasonable rates, which didn't break the bank. I left the shop completely satisfied with the quality of work and the overall experience. I highly recommend Rising Sun Motors for anyone in need of auto repairs. They've won my trust and my future business.Services: Transmission
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October 2023 by Sydney Reeves
I had a light come on my dashboard and they were willing to take it right away. I had a minor issue with a valve and was able to get my car back the very next day. A great thing about this place is that they do after hours drop off/pickup which was really great to work around my schedule. On top of this, they were all really great and didn't talk to me like I was dumb because I am a teenage girl. Overall 10/10 recommend and will definitely come back if I need to in the future.Services: Auto engine diagnostic
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October 2023 by Catherine Vassilkova
Great team at Rising Sun Motors, accommodating and experienced! Have been bringing my car in for a few years and the service price is well worth it! On my last visit, Jeff even waived charges for a diagnostic that did not end in identifying the cause of a barely noticeable noise :)
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October 2023 by Marika Partridge
I appreciate Rising Sun Motors. They appropriately remind me when it's time for service and they are thorough experts. I have never had a disappointing experience. They are working on a pretty old car of mine… a1999 Ford van. Thanks to Rising Sun Motors, my van is running beautifully, and even the old sliding door is once again in perfect working order.Services: Tires
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September 2023 by Pat Ervin
I’ve been to a lot of different auto shops and Rising Sun Motors by far has provided the best overall customer experience by far! Jeff was very communicative and even texted me with updates on the status of my work. They offer services other auto shops I’ve been to said they couldn’t do, including resolving a wiring issue with the pin connectors on the headlights of my 2005 Subaru Impreza. Also, my 2006 Honda Civic was leaking oil, and it also had an electrical issue with the car alarm system that was causing my car to constantly die and they were able to resolve everything and were very transparent and honest about everything involved in the process, parts needed, work involved, etc. Rising Sun is my new go-to auto shop and I would absolutely recommend them to anyone!Services: Electrical repair
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September 2023 by Reggie Robinson
Hopefully most of you reading this already know that Rising Sun is absolutely the best in our area. When I first met RS some 20 years ago, no one has touched a car of mine since. Two special occasions let me know who I was dealing with. As the relationship grew I was driving a Mazda RX8 and the clutch assembly went out to the tune of $2300 +. I didn’t have it at that time would have been a week, they fixed and trusted me to pay them the next week. Who does that in the auto repair business. Most recently my engine seized up and I had my car taken to RS to be estimated and fixed. Well you know it was quite expensive. So Jeff gives me a call and suggested I check with KIA motors first to see what they had going on in that situation. Well KIA is replacing my engine and covering the cost of a rental car. So you ask yourself who would pass up that opportunity to get paid. RS would!!! To Jeff and the guys including Mike who retired trying to have a life ( I miss him) thank you for your skills and more importantly your dedication and honesty so rare in the auto service industry.Services: General repairs & maintenance
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September 2023 by Mariellen Clarke
Rising Sun Motors has served us well since the '70s. They have always been fair, courteous, knowledgeable and honest. We are greeted with smiles and they feel like family. They are experts in their field and we highly recommend them to anyone seeking quality care for their vehicles.
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August 2023 by Adrian Harris
Rising Sun Motors is a gem of an auto repair shop. Their fair prices combined with a knowledgeable and friendly staff make them my go-to choice. I've never felt like I was being taken advantage of, and their transparency about services needed is refreshing. They go the extra mile to explain repairs and make sure you're comfortable with the process. Efficient, trustworthy, and welcoming – a rare find in the auto repair industry. Highly recommended!
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August 2023 by Michaelle Wade
For well over a decade I have heard such great things about Rising Sun Motors. When our beloved mechanics closed shop, this was the first place I called. There is nothing that has disappointed me yet: their thoughtfulness, professionalism, kindness, and competence is fantastic! We had an air conditioning problem that the Subaru dealership couldn’t correct, this place fixed it on our the first visit. I look forward to using them as long as they’re in business! I highly recommend them.Service: Air conditioning
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August 2023 by Kenneth Robertson
Our 2013 Ford Explorer needed some serious work done, and Jeff and the crew at Rising Sun motors let me know every step of the way what they found, what needed repaired, and waited for my approval on all the work. Their prices are up front and no hidden costs. I will be bringing all my cars back here for regular and more extensive maintenance as needed!Services: Air & cabin filter replacement
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August 2023 by Angelina Schiappa
From start to finish, the team is prompt and friendly! Throughout the entire process, maintained clear and concise communication. They provided detailed explanations and answered all my questions. It's evident that they genuinely care about their customers' needs.I wholeheartedly recommend their services to anyone seeking a hassle-free, friendly, and solution-oriented experience.
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August 2023 by Kat C.
As soon as my car's warranty expired (no, I did not answer the 2,500 messages in my phone and mail about "we want to talk to you about an extended warranty"! haha).. I needed to find a spot that was closeby and DID NOT CHARGE MUCH FOR EXCELLENT WORK. The dealership told me that they would "gladly" do X,Y and Z but that "it would have to come at a larger price now". So, I told them to hold that thought and I would let them know. Well, I did let them know I found a place I decided to stick with, Rising Sun Motors. There was a time period where I LEGIT had to fix like 3 things in a row. Would have cost me well over 1,800 (close to 2 grand) at the dealership... here, everything for $850/900 max. For ALL of it. On top of this, they gave me gift cards for a free oil change and other discounts for future work. NO other place takes care of their customers like this. Mind you, they also provide customers with a FREE uber home and back (within reasonable area of closeness to the shop. I am 3 minutes away (via car).. but, it still means a lot that they think about their customers and their time constraints (for instance, I work from home some days and I was easily able to get the car in and have the uber get me back home by sign on time.. never any issues with that, either). I have a 2017 Buick Verano (for those wondering what genre of cars they work on) but, they work on a LARGE array of cars, years, etc. They treat everyone like a PERSON and not a number. Also, there is a cute shop dog who loves everyone. :) If you need a place to go that will get you honesty, good work and will not break the bank... look no further than Rising Sun!! :)
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July 2023 by Brad “Eddy” Flurer
I had a complicated request to make numerous repairs across multiple invoices. They were able to fix my vehicle perfectly and complete my request exactly how I asked. Both staff members I spoke to were professional, knowledgeable, and looped in on my complicated request. They called me to keep me updated multiple times throughout the process. And their invoice program via email is very detailed and easy to read.My only complaint is that the repairs took longer than I would have liked, but the delays were due to factors outside of their control (like faulty delivered parts). But I’m glad they were thorough, and they did not rush my repairs.
