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March 2024 by Christian Myers
I don’t understand the Hate here.Whenever I need something, have a question, or have had an issue- The one time my account was overdrafted.They’ve quickly handled the issue and were pleasant to me.Janet is the Teller that usually helps me each time, she’s pleasant, straight to the point, and direct. Doesn’t give false information either.
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January 2024 by Kasey “Babyy kay” Goodwin
They couldn't help her with wat she needed done so they wasn't much of a help I don't use a bank anyway I rather have cash instead of a banking account but an account is still good for if u wanna sell stuff on ebay or something like that
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September 2023 by Donna Holley
Great people work here.
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October 2022 by Melissa Tamayo
Rude staff.
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April 2022 by S L
Given a poor excuse as to why I can't cash a check and I have an account with this bank.
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November 2021 by Dees Fongle
Awful and rude staff. Wouldnt recommend using them at all.
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October 2021 by Maria Murray
I, too, don’t know what all the negativity is for. I’ve never had a problem with the staff or with making any adjustments to my accounts. They have always been very kind and helpful. If there was ever something I didn’t know or understand I always asked and got my answer.
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May 2020 by Caraline Borchers
Not sure what all the negative reviews are about, I've banked here for years and always been very happy with the service
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December 2019 by Clay Freed
Rude and arrogant counter lady (Janet) and branch manager (lady). I will never use this branch again.
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June 2019 by MammaSAM3
Not a friendly staff, fees are ridiculous, deposits are credited later from what the old checks state-even after telling them there's one in Maryland, & worst,..... you deposit a large sum of money and they look at you suspiciously, after telling them how you got it...legally like any blue collared worker. As soon as, another bank opens, we plan on doing business elsewhere. Unfortunately, it's the only bank that's easily accessible.
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May 2019 by Christine Horner
I find it a disappointment that I can deposit company money but I am charged to cash a check for company funds since I personally no longer have an m&t account. Horrible customer service!
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March 2019 by Mike Shanley
Nice people, but Caution Small business owners, the underwriters do not,, at all, know how to read tax documents. Clearly, they do not understand the basic accounting between cash and accrual, nor deferred comp and loss carry forward. Beware, beware. And good luck getting phone calls back. One branch manager, in MD (NOT RS) has not called back in six weeks, after I walked in, and called twice. Don't worry, they will be asking for another bailout soon.
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November 2018 by Mike Hartlove
Staff is not knowledgeable or friendly and wasn't able to answer basic questions. I just got hung up on by a representative while on the phone with them
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January 2017 by Angie Davis-Wagner
Parking is an issue sometimes. Otherwise... small town bank feel.
