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March 2023 by Eron Cohen
ACI did a fantastic job on my van. The repairs are seamless and look great. Very friendly and finished in the promised timeframe.Service: Body & Trim
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October 2022 by Sarah
I've been going to this shop for years. I've brought multiple cars there. It's a family-owned business and everyone is so nice! As long as I'm in the area and they are up and running I'll be bringing my cars there.
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July 2022 by Steven Paul
I got in a small accident after just recently moving to Howard County. I was really concerned about finding a place to fix my car, but I didn’t want to drive it without headlights all the way to Virginia where I used to go. So I called and spoke to Mike who was very personable and said they're open and come on by- so that's exactly what I did. I got an estimate in just a few minutes, brought my car in a few days later to have it fixed. Overall, I was completely blown away by the service at ACI Auto Body and the staff at the office were all so great and definitely exceeded my expectations. I will definitely recommend ACI Auto Body to anyone in Howard County Maryland who needs car repairs or collision repair, and I will definitely be going to them again if I ever need to. THANK YOU.
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July 2022 by Charles Mark
We have been ACI’s customers for many years. Some of the employees have changed over the years, but the management remained the same, and as a family business they take good care of their customers. ACI is the best mechanic and body shop we have ever had in quality of work, the speed at which they do it and the professional manner they conduct themselves in the vast majority of the time. Cost wise, they are not the cheapest but not the most expensive, yet you get what you pay for. Over the decades of driving, I have come to rely on a well-functioning vehicle. For my spouse, it is absolutely essential.
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July 2022 by Helen Emma
I have used ACI autobody shop for years, and I have never been disappointed. The employees are kind, friendly, and professional. They go out of their way to ensure that your auto repair experience is excellent. I've had my car repaired, yearly maintenance work, as well as bodywork from an accident, and each time, I left happy and confident about the work that was done. I highly recommend ACI autobody shop in Columbia to all!
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July 2022 by Teresa henry
Exceptional and caring service! When we arrived home after a long international travel to find that someone has hit our car at the parking lot, they helped us deal with the insurance, made sure we are getting adequate parts for the repair, and made our car look as good as new. Thank you!
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July 2022 by Alina Alfred
Great experience from start to finish, this was a no insurance repair and they really worked with me to control the costs. They proactively kept me updated throughout the process (even provided pictures). A great and professional experience. Best of all, the work was done right, on time, and on budget.
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July 2022 by thomas muller
I recently picked my car up from ACI’s shop in Columbia and I could not have been more impressed by their work. Not only was the damage seamlessly repaired, and ready a day EARLY, but they also cleaned and vacuumed my car! Great customer service, great work, overall great experience. Will be recommending them to anyone who asks.
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July 2022 by Jubayer Hadad
Shalom was super-helpful and friendly!! Even when he was busy up to his eyeballs with work, he still explained everything to me on the phone and then did his best to accommodate me. The repairs looked great! I definitely plan to come back for more work.
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July 2022 by Dennis James
Amazing work. Been to them twice now for repairs done on my BMW. I can’t tell that it was damaged in the first place how well they fixed everything. They make sure that any possible damages internally are fixed as well. I had to deal with an extremely difficult and frustrating insurance company during my second visit and ACI Auto Body shop was very patient and understanding and did everything they could to get things squared away for me. I highly recommend them and I definitely will be back for any future car needs, as they can also do regular mechanical work and maintenance.
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May 2022 by Dolphin1761 Cooney
This is the best auto body company in Maryland. Not only did they do a great job, my cost was below the estimate. Great job gentlemen.Service: Body & Trim
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February 2022 by Bill Chick
I dropped my car off on a Tuesday expecting to pick it up Thursday. When I called late Thursday they had not even begun to work on it. Th manager then began to give me grief about why I was upset. He was actually yelling at me and not apologizing for their lateness. Awful customer service.Service: Painting
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January 2022 by susan langevin
⭐️⭐️⭐️⭐️⭐️Best Autobody repair in Columbia MD. They helped me file the claim, drove me home when I dropped my car off (and they didn’t have to), so polite, great work, car runs much better now too!!! Love this place for car repairs. I recommend highly. ????Services: Painting
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January 2022 by Reny Thomas
I would recommend this shop for auto body repair. I wanted my front bumper repaired because it was covered with rock chips and the lower half was scuffed up pretty bad from going over curbs due to how low the car is. I knew it wouldn't be a 100% fix, but they did some body work to remove the majority of the deep scratches prior to prepping and painting. I was satisfied with the final product and their pricing was very reasonable. It almost looked like a brand new bumper. I docked one star because there was a bubble in the clear coat which sticks out and some orange peel, but I think a good detail can fix this. Also, it was not ready when they said it would be. I had to call every day to check if it was ready after the original given date. I found it odd they didn't bother calling me to let me know they needed more time or that they didn't call when it was finally ready. All in all, I was happy with my bumper.Services: Body & Trim
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January 2022 by Michael Ditter
These guys do great work and faster turnaround than others. I was told by another shop that supply chain issues would mean a delay of a month before they could even start work! ACI took my car right away and had it done before the other guys could even start. This is my third time working with ACI and I won't bother shopping around anymore.
