Apple Ford Parts in Columbia, Maryland, is highly praised for its exceptional service and customer satisfaction. Reviews highlight the professionalism of staff members like Jeremy, who efficiently resolved issues and provided a hassle-free experience. Many customers have returned multiple times, purchasing trucks and cars for both personal and business use, solidifying their loyalty to the dealership. The parts department receives accolades for its friendly and informative service, helping customers find the right parts even with limited information. Customers appreciate the dealership's commitment to delivering great deals, as seen in experiences like selling cars with friendly assistance from staff like Daniel Weissberg. Apple Ford Parts also effectively handles maintenance tasks, such as recalls and oil changes, ensuring vehicles are ready on time. Overall, the dealership is recognized for its dedication to quality service and building lasting relationships with customers.
Just bought my 3rd truck from Apple Ford. Bought several trucks for my company. Plus multiple cars for my family. They are the best!!!!!! Customer for life ! Love this dealership.
October 2023
Expensive to buy parts from Ford, but the service at the parts department is above and beyond. They helped me find the right parts with me only having pictures. They didn't rush me. They were informative and overall really friendly! Love when I get to post a positive review!
January 2022
Had a recall for an airbag, which they took care of, and had them do an oil change and check the fluids, etc. They took care of it all easily and had the car ready on time!
