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November 2025 by Tamika Crooms
Great walk-in experience to restore my son iPhone. A lot of workers and technicians available to assist you with your needs
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November 2025 by Rambabu Surabattula
Good Apple Store as always. They have all the Apple products you need here. I bought three Apple Watches here, all of which work perfectly.
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October 2025 by Nancy Di Gregorio
My husband and I had to make a couple of trips to resolve an issue with my phone. Anna and Joe were extremely helpful. Anna went above and beyond. Many thanks to your great staff.
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October 2025 by Edward Batsa
I loved the Entrance Design. Great piece of architectural design. Friendly Staff. I got a great service.
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October 2025 by chavi bravo
Service was super fast and easy
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October 2025 by Chris Lee
I had to come in to this location for a scheduled in store pickup. As many others have noted, there were so many employees just standing around and socializing with each other, acting like they’re too good to be helping customers. It seems like this consistently happens at this store, if it wasn’t the closest Apple Store to me I would never come here. Do not recommend.
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October 2025 by Byambatsogt Byambadorj
I bought three iPhone Pro Max and waited three weeks for delivery. After all that time, they told me, ‘We don’t even have a bag.’ Like seriously? What kind of service is that? I’m really disappointed — waited that long and still got poor service. Definitely expected more professionalism from them.
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October 2025 by rob russ
Lots of gluten-free options here.
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October 2025 by Sam Coulbourn
Waiting all day for a appt to get my phone fixed , the only appt they had for the day, 5 hours later i couldnt wait any longer and just was going to drop off my phone to be told i have to be there the entire time like im going to wait another 2 hours? I had two tired kids that been screaming. Complete waste of my day and waste of money paying for apple care.
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October 2025 by Michael Khoury
The only reason why I have two stars is because the check in person, Anna, was very nice. Beyond that this is not a well run store. A lot of social chit chat among employees who are not helping customers and long waits for paying customers. Employees don’t give the impression that customers are important. I left and bought my new iPhone through Verizon.
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October 2025 by James Callahan
Jason was really helpful fixing my phone speaker!
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October 2025 by Marsha Young
I went to the Columbia mall Apple Store to replace my iPhone. I found one of the several employees who was not helping anyone and was directed to one table where I waited ten minutes for an employee to finish chatting with a couple about viruses and about their wireless provider. No sales going on but just socializing. I asked another employee if she could help me or tell me who could. She said I had to wait for the man at the table. I told her what I wanted but she brusquely told me that model was out of stock. When I dissident I would like to order it she told me I had to do that online. I left. I had driven an hour for rude treatment. There were at least 6-8 employees the whole time walking around with small iPads, none of whom could help me buy or order an iPhone while the only one assigned to sales of iPhones was engaged in non sales chatter. The couple was clearly not purchasing a device.
Very odd.
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October 2025 by Rahmani new
In apple store iPhone is not available its jock
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October 2025 by Carolina Hernandez
Bought the new iPhone 17 here I was having trouble with it and they refused to help me return and get a new one saying my promotion would not slide over yet my carrier saying it will slide over because it hasn’t been 14 days. Don’t go here the manager on duty was Chris he’s rude and not willing to help at all.
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September 2025 by Loli Loli
Hello,
I went to this Apple Store 09/29/2025 at 7:15pm I worked with an African American female with curly hair and I believe she had blond highlights with brown hair. I was trying to finance the IPhone 17 through my carrier. I don’t know if she did this on purpose but she bypassed the option where it says pay monthly and she went for the pay in full option. She had already activated the Iphone 17 when she did this so if she went back I would have been stuck without a number and it was closing time. I feel like I got scammed into buying the phone outright. Luckily my boyfriend had the money otherwise I would have had no phone service. Imagine had I been by myself? How would I have gotten home without my phone service? I really don’t appreciate the sales scam and you guys need to make sure that your employees are educated on this issue.
