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February 2024 by Gee Nius
Why bother paying for the cleaning service if this is what they consider "clean". It took me 3 wipes to make the inside of my rims clean. This isn't hard. And if it's a safety issue, then use a brush or instrument to clean inside the rim.
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February 2024 by Deborah Nystrom
One of the nicest car washes I've experienced.
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February 2024 by Jessica Josey
While I do think this car wash is great for exterior cleaning, this is my 3rd time finding crumbs under my floor mats after paying double for interior cleaning.You’re better off cleaning the inside your self. My front window was left extremely streaky which is distracting when driving.I won’t be paying for full service washes here anymore.
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February 2024 by Miranda Whitham
Mia (and everyone else) was very helpful and kind. My car is beautiful!
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February 2024 by NISHIT PATEL
I paid $85 for total details and its like they just washed it . Nothing clean from inside not even did tire wax or clan . Its better to do myself and not paid $85 . I cleaned it again by myself after paid $85 for full details. I recommend not to do total cleaning.
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February 2024 by Mark Razmic
They never get the windows clean, and never never clean the sun roof glass !For 50 bucks They should do a way better job!
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February 2024 by Anthony L
As the ol saying goes, You get what you pay for.Although I don’t live too close to this Caton car wash, I decided to sign up for the $39 (platinum) membership. I happen to have brought two vehicles by for cleaning within in the day (the detail shop I normally go to was fully booked), so I thought I’d give it a try for a month (membership applies to one vehicle only). I’m told it’s worth the price if you can bring the vehicle in at least twice a month (it’s unlimited visits). So, here’s the caveat to using this car wash / membership. I compare this type of car wash to a fast food takeout/eat-in vs a decent restaurant where you get good detailed service (a hand wash detail service exterior with optional interior).I still go to a hand wash car detail business to get attention to the specific details as I would look for when going to that decent restaurant. Caton is a fast food car wash (in my review opinion). The employees are trained and conditioned to get you in / out without spending too much time to any one detail (you’re going through a fast food drive through line). As I observed, some employees care more than others when doing their specific job on your car. The car could be still partially wet from lack of giving full attention, the door jams and trunk may be overlooked. If you pay an additional $17 in addition to your membership / non-membership wash this is suppose to cover windows, wheel wipe (only - no spray cleaning first), tire shine, vacuum, and maybe a light dusting. How well your car turns out starts with the business ownership care and training given to management, then to employees.The concept of a car wash like Caton is great if the owners have better oversight on all their locations with understanding that the customer’s vehicle is getting the proper attention to detail they believe their staff should be giving each vehicle according to the price paid. You shouldn’t need to pay for a full detail $60 plus just to get the basic attention to your vehicle that suppose to come with the $39 platinum. I’ve notice customers calling the employee back to their vehicle ( me as well ) to ask that the vehicle’s doors, trunk, tires, are wiped better. Even tire shine being completely applied.Caton is good car wash (fast food restaurant) for a community. The operation doesn’t flow like a (chic-fil-a quality service), but it’s good for a quick wash. As a customer you’ll have to hold Caton accountable to given you good service with attention to details you paid for, or spend a little more money and go to that nice restaurant (hand wash detail) where you get more attention to your vehicle for the price you pay.I remember when Caton opened its first location in Baltimore and my visit was great. The location is nice and the attention to vehicle details were spot on for the price payed. As Caton expands, I hope the owners maintain the level of quality service that started in BaltimoreServices: Full body wash
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February 2024 by Jewel Yarborough
I got the express Detail and after all the snow and salt my car looks brand new. Danny did such a good job and I couldn’t find any issues. Thanks as always❤️
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February 2024 by Alberto Diaz
Darriel did a great job on my express detail !
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February 2024 by Alan Cinsavich Jr
This carwash always has done a thorough cleaning both outside and inside my car every time I have used their regular services. Recently I made an appointment to do have a full interior cleaning done on a rental car. The Canton staff here did such a good job, the rental place staff only needed less than a minute to lookover the rental car when I later returned it. I would highly recommend Canton Car Wash for all Car cleaning needs. The full service option do take time, 2 or more hours to complete so be prepared to wait. They do have comfortable areas both outside and inside to wait, I was even able to doze off some while waiting.
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February 2024 by isitmondayet
A simple in/out car wash ($16) was quick and easy even though it was kind of busy. Do need to go back to run floor mats thru their machine.
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January 2024 by Craig Broderick
Tony and Hannah. Excellent professional service. Great express detail. Courteous team every time I come in.
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January 2024 by Willie Dubose
Hannah was fantastic!
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January 2024 by Reston Pham
As soon as I pulled up to the internal washing area, an employee started saying "what the hell something..." to me that I couldn't hear but I am sure that all her co-workers and her supervisor could. My question is why was she allowed to say that to customers and still have a job there. It got worst when the supervisor started shouting when I was walking to a door. So I told her to relax. She wouldn't relax and later came in and lecturing me about how I should react when the employee said that to me earlier and when she shouted at me after that. I asked her for her name so I could bring her to your attention but she said that it is non of my business what her name is. I am giving this location one star and hope that you could have this fixed.
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January 2024 by Kanza Abbas
Read the yelp reviews. The google reviews are questionable. I got a membership and have had multiple bad experiences. Each time I thought it would be a different outcome but they are consistently bad. The vacuuming is done with eyes closed, wet mats are placed back in the car, the front console next to the driver seat was not even wiped or cleaned, and much more. Go elsewhere.
