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November 2023 by Esther Marquina
They allowed me to leave my car to get inspected and pick it up later which really helped with my work schedule not being as flexible. Although my vehicle did not pass inspection, they could fix it then and there. Which was just a quick phone call to get everything rolling. Everyone on the phone was helpful and Hugo at the front was super friendly as well. You have 30 days or 1000 miles to bring the vehicle back to the station and inspector that performed the inspection will re-inspect the car.
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November 2023 by Regina Macatangay
Transferred routine maintenance of my vehicle from the dealer after the warranty ended and haven't looked back! The attention to detail has been perfect, the communication via text and email lets me know how urgently work is needed (confirmed with the photos!), the team is knowledgeable and efficient, and they go out of their way to provide excellent customer service. From replacing a key fob battery to fixing my brakes, I have been extremely satisfied and will continue bringing all of my vehicles to Columbia Auto Care.Services: Air & cabin filter replacement
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November 2023 by Ray Chen
made an appointment for a vehicle inspection the night prior for their earliest appointment the next day. was in and out under 2 hours from start to finish, lots to do while waiting. very fairly priced, will come here for any repair services i’ll need
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November 2023 by Christopher L.
I will only talk from my experience with this auto repair shop they are by far some of the best mechanics around I have had work on several different cars in the family ,from major to minor repairs done always professional,knowledgeable and honest which is hard to find these days.Do yourself a favor if you are in need of kind of repairs needed go in and see Danny or Hugo you will not be disappointed and while you are there enroll in the car wash club for 35.00dollars a month free vacuum and towel drying included.
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October 2023 by Devin Garner
I highly recommend this business. On the way to get my oil changed, I got a nail in my tire and had to have it repaired. When the check tire pressure light came back on my way home, I left a friendly message informing them that the tire pressure light had come back on despite the repair. The owner immediately returned my call on a Friday night and offered to meet me at the shop on a Saturday in which they were closed to check the tire.This is an incredible business. I wish I would have found this business several oil changes ago. Highly impressed and strongly recommend.
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October 2023 by Michael Schreiber
Transparency and Professionalism. Columbia Auto Care sends photos with all documented suggestions and approval/denial, without pushy service, so you know what you're getting into. Will definitely continue to use Columbia Auto Care in the future!
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October 2023 by Marc Garcia
Got a MD safety inspection done. They were great and transparent! Unfortunately, I failed the tints so I scheduled with them to have it remove the following week. Tint removal was fine and I was just happy to past inspection and finally get my car registered. That night, my wife was putting our baby's car seat back into the car and cut herself! A deep cut and blood was all over the seats. After we controlled the bleeding and started to clean up, I noticed a blade was left wedge in the seat! I took the photos after the fact. The blade was actually wedged in much deeper making it practically invisible. This was extremely careless to leave a sharp blade behind. I looked through the car multiple times for any other dangerous object that may have left behind to be sure it is safe.Services: Vehicle Inspection
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October 2023 by coze sailor
5 star service. Helpful, friendly, and knowledgeable staff who explain before charging you outrageous fees. They put complimentary air in my tires l and fixed it the very next day. Bonus, you can order a cheesesteak hoagie while you work from the WiFi in their lobby.Service: Tires
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October 2023 by Carman Henry
I used this business for my car state inspection and had a great experience. The employee at the front desk was polite and knowledgeable. I received a free car wash. The mechanic took photos of the car where services were recommended for next visit and provided estimates. Took about an hour and this place offered a $12 off coupon at the time of my car service. *They have military discount, you’ll have to choose to use coupon or mil discount. Coupon worked out better for me.
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September 2023 by Steph N
My first time at Columbia Auto Care: I came to this place because of a recommendation and the reviews. When I arrived, I was greeted nicely and told that they would be right with me. I already felt at ease because of the way I was greeted. I only had to wait for 5 minutes, before it was my turn. I told them what was going on with my car. I left my car and went back to work. A few hours went by, and I received a message that included pictures of both what they found that needed fixing, and what didn't need fixing. I chose what I wanted fixed at the time, and then I received a message saying they were beginning to work on my car. When my car was done and ready for pick up, I received a text letting me know. The process was smooth. I so appreciate Columbia Auto Care's professionalism, organization, friendliness, thoroughness, honesty and for making me feel like I can trust them with my car. I highly recommend this place of business if you want your car to be taking care of right.
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September 2023 by Vanessa Cardoni
All I can say is WOW! I used to live in the area and used Columbia Auto Care before we moved to California. Recently we were in town visiting family and needed repairs to our vehicle before driving it all the way back across the country. They fit us right in, got the repair done quickly, and I'm happy to say we made the 2,600+ mile journey home without any issues. I had no clue what was broken, but the pictures and descriptions they sent me were really cool and helped me understand what was needed and made me feel comfortable. After seeing and learning what was going on, it was obvious we never would have made the trip home safely without breaking down on our failing wheel bearing. Thank you so much Danny & Hugo, you truly saved our trip!
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September 2023 by Anne looney
We are always so happy with our experiences at Columbia Auto Care! Hugo and Danny have been forthright and helpful when we call in, and every time upon arrival we are well taken care of, no matter which car we bring in and which issue needs attention, from lightbulb replacement to major repairs. This last visit, called day before, arrived at 8, was out by 8:30 with a replaced tail light bulb. So thankful for great service including both technical and customer-facing!Services: General repairs & maintenance
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September 2023 by Annie Denova
I had a wonderful experience. Those guys are cool!!!!!I had a huge hole in my tire. (Don't ask how)?Drove to Columbia Auto Care and asked if they could help me put on my spare tire. In and out in less than 30 min. When I asked to pay, they didn't even charge me. So grateful for your help. Thank you very much!
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August 2023 by Dominique Langan
Great business and super welcoming staff with a variety of services. These guys are extremely knowledgeable, very professional and honest. Danny and Hugo are normally up front when you walk in, their customer service is always outstanding and they are really down to earth! I Highly recommend Columbia Auto Care for any of your vehicle needs!
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August 2023 by Hanna Adams
You can make an appointment or you can drop in. I received a mailer and decided to give them a try. They have a coupon for a synthetic oil change for $60 and you can add on a tire rotation for 20. This is what I did. They did not try to convince me to buy anything else, but they did provide me with a detailed list of everything that they suggest and the cost. It was very easy, in and out. They text, call, email communication as needed. My drop in oil change and tire rotation was less than an hour. They are connected to the Exxon gas station. You park on the side of entry, and enter near the front of the gas station. I will definitely be coming back here again. While I waited, I walked to the Columbia Mall and actually shopped at Lidl. I will definitely come back with my other car.Service: Oil change
