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“We have relied on Hackers Ink for years for all of our computer/phone repairs. Knowledgeable staff, turnaround as fast as same day in some cases, reasonable pricing. Excellent local business”
“Customer service very helpful, accommodating and friendly. Geek Squad was also super helpful with transfer of data to new iPad Air, and prep for trade-in of old one. Took the time to answer questions and reset of other Apple devices”
“I was immediately greeted and added to a queue. The wait was longer than anticipated. However, G was thorough in their explaining options so that I could make an informed decision on a larger purchase. The kids enjoyed looking at Legos and tv’s.”
“The only reason I gave 4 Stars is when I walked to the desk and spoke to the one of the guys from Geek Squad that came to assist me he didn’t speak and went straight into “How may I help you”? So, I spoke again and he said the same thing. I work with the public every day and I teach the Importance of Good Customer Service to my staff. I’m just happy that another young man came out to help. He had exceptional customer service and he greeted my husband and I with a smile. Other than that, the Geek Squad did a great job. They also nailed riced that my warranty was about to expire and ordered the part I needed so that my phone would work properly.”
“I needed a faster laptop for my new job, but I didn't want to spend money buying a new one. I took a laptop I had laying around for years, I couldn't remember the password to get in it, so I took it to DSR Inc., and Brandon was the Tech who serviced me. He was able to get in the laptop, put in a new battery and increase the RAM to 16. He got it work ready and finished the job in a few days (waiting for the battery to come in). He was very helpful and patient explaining everything to me. This is the second laptop I've taken to DSR to fix and I've been extremely satisfied both times. They are fair priced and do quality work. The service I received from Brandon was very friendly and helpful. I'll be going back to DSR for all my laptop needs. I hate spending money buying new devices when the old ones still work; DSR Inc., keeps my refurbished laptops in good order. Thank you Brandon, Dianne.”
Computers
Computers
Computers
Computers
Computers
Computers
Computers
“My husband and I had to make a couple of trips to resolve an issue with my phone. Anna and Joe were extremely helpful. Anna went above and beyond. Many thanks to your great staff.”