-
January 2024 by Nick Eliou
Wow can't say enough, from the first call to the end Mr.Kahn was amazing. He had the patience to listen to the problem and offer a few solutions that fit all of our needs. Thanks ?
-
November 2023 by Christian Castillo
Words cannot express how grateful we are to Disk Doctors. They were able to recover all of the files from our old external hard drive which crashed early summer. We took it to two other places and they were not able to recover it. Thanks so much Disk Doctors for saving so many cherished memories(pictures and videos). We highly recommend Disk Doctors.
-
October 2023 by Audrey Updike
They were incredibly responsive, communicative, and helpful is restoring our data! The completed the job in a timely fashion and communicated about the process the entire time. They accommodated each request! We appreciate the work they did to get our data retrieved.
-
May 2023 by Laura Connelly
I had a dark screen event. Disc Doctor's helped immediately. I appreciate the great service from the Columbia office team.
-
May 2023 by Kristin deGhetaldi
Shahid has now fixed not one but two of my MacBookPros...both of which he did over the weekend! My first computer was about 6 years old and the motherboard simply died put of nowhere. The second computer was not even a year old and the SSD drive became corrupt...again out of nowhere. He expedited the service and I had my computer back and running in a matter of days. Highly recommend!
-
May 2023 by Usman Nasir
Data recovery, data cloning, or disk repairs, for disk drives or SSD’s, internal or external (USB)….you will want to speak to Disk Doctors first!!I’m an engineer myself but I’m glad that I have trusted Disk Doctors to repair my >15 yr. old encrypted drives and recover business-critical data. There was no way that any good old freeware would have worked for my drives. Opening and repairing computers these days (especially the drives for new Apple iMac’s) is better left to the professionals!. Disk Doctors have their proprietary industrial software and yrs of experience for physical (electronic) repairs, to do it right.Besides their professional staff, the owner/ principal engineer, Shahid, is such a pleasant person to work with. I have had to consult with him for several repairs. He is always upfront and patient. If there is any chance to repair a drive or PC, he will take on the responsibility, go an extra mile to ensure it’s done well the first time, and guarantees his work. Otherwise, he is glad to explain why it’s not fixable (extremely rare) and not worth wasting your money on just hope.Honest people with a sound sense of urgency that care about customer experience (like Shahid and his team) are extremely hard to find in the service industry these days! Thanks for a consistent hassle-free experience. See you guys again.
-
April 2023 by Jennifer Leigh Tully
Our hard drive went down as a part of Western Digital’s hack in 2023. We could not access any information on the drive, Western Digital was non responsive, and consequently our business was at a stand still. Shahid was able to extract our data, put it on a new hard drive and we were back up and running in 24hours. I can not recommend this business enough. 5 stars!
-
October 2022 by Montana concrete Pro
Disk doctors are our go to company for all our data recovery needs.always professional & delivers solutions on time.shahid the owner always pleasure to work with.
-
October 2022 by David Koronet
They were able to pull data from my dead hard drive, and do so faster than other places I called. So, why not five stars? Because retrieving the saved data was completely up to us, and not everything was able to be pulled from the back-up (there's over a year's worth of data that still can't be accessed)
-
November 2021 by CIC
A few weeks ago, I went through unexpected problems with my external hard drive. After going to Best Buy and they couldn't fix it, someone recommended Disk Doctors to me. Mr. Shahid Khan, the owner, was so kind and understanding with helping me recover my data. He was quick to respond and was totally transparent with me about costs and the process of getting my data back. Even when the initial recovery didn't retrieve all my data, he went out f his way to get the remaining data back. All in all, I am extremely pleased with Disk Doctors as a service and would definitely recommend.
-
November 2021 by David Schuman
Mr. Shahid Kahn in the Columbia, Maryland, office performed a very successful data recovery procedure on my 2020 MacBook Pro. The ports were not accepting charge, but my data was presumed intact. He was able to diagnose a likely short circuit, and offered several options on recovery or repair. Within 3 days, he had recovered all the data, transferred it to a 2 TB backup hard drive, and showed me the recovered data on his machine. This service was especially careful, quick, and accurate. I was then able to transfer 92 GB of data to my new machine in about one hour. Thanks to Mr. Kahn and all the great technicians at Disk Doctors.
-
September 2021 by Menna Khaliel
I had my MacBook damaged with water and I was helpless with how expensive data recovery for it was in many companies. Many said that flat rate would be $800+ and I'm a student who can't afford spending that much. I communicated with them (Shahid specifically) and he understood my situation and been very supportive. He got my ALL OF MY LAPTOP DATA very promptly and got me a much better price almost half of what other companies offered. He went above on beyond to get me back my data quickly even though there was inconveniences happening on their side so I really appreciated it! I'm now very happy with my data backed up on a drive he sent me as well. Very professional and amazing service I'd have lost all of my data without them!! ABSOLUTELY RECOMMEND IT
-
April 2021 by Rush B
excellent service! Saved my disk- and my job!
-
September 2020 by Keith Garner
Service estimate was relayed within 3 days of hard drive drop off, Shahid communicated wonderfully and worked with my budget as I had encountered a few inopportune situations this month. Within 7 days of my acceptance of the quote, Shahid was able to successfully recover 75% of data on my 2tb Seagate hard-drive. Upon notifying Shahid the more recent files were still inaccessible Shahid then went back in and was able to recover raw files from 3 more projects that I had not yet been able to edit. Shahid notified me that the hard drive had died after the transfer of the 3 projects, and notified me that I could stop past and retrieve the newly recovered files while he waits for parts to make a final attempt at recovery of the remaining data on the drive . Fingers are crossed that Shahid will be able to recover the last few unedited projects, but nonetheless I am more than satisfied with the level of transparency, communication, and professionalism that DISK DOCTORS and Shahid have offered me! Will be bringing any/all of my malfunctioning drives/devices to Disk Doctors of Columbia!
-
August 2020 by Zunaira Awan
I was going through a hard time recovering some important files for work. I completely lost the files--not sure how. I started looking for a few places in Howard County and came across this company. I read their reviews and I was going to give them a try. I called and made an appointment immediately. I completely forget the guy's name who helped me (I know it begins with an S), but he was not only responsive and professional, but he also took the time to explain what happened to my laptop. Very professional, responsive and def highly recommended!! I called a few other businesses and they were literally ripping me off. You will def be satisfied as a client with Disk Doctors! I highly recommend them!!!
