Goodwill Retail Store and Donation Center in Howard County is a clean and organized store offering a variety of nice items at fair prices. The store is larger than many others and generally well-maintained, though it can sometimes feel understaffed and a bit disorganized. Donations are accepted from Wednesday to Saturday between 10 AM and 4 PM, and on Sunday from 11 AM to 4 PM, but no donations are accepted on Monday and Tuesday, which some customers feel could be improved. The store does not have a bathroom for customers, requiring visits to nearby stores if needed. Staff members are friendly and helpful, providing good customer service, and the drop-off center employees are notably helpful and witty. The store plays loud music at times, and changing rooms are currently closed. Despite some minor issues, customers appreciate the fair prices, friendly staff, and overall positive shopping experience.