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February 2024 by Sam Henriquez (S)
Wish I got the woman’s name off her name tag. However, after teaching my Saturday night hot yoga class I ventured over so excited on my birthday to get new stuff for my new place with my husband along with a small return of placemats I purchased at the owings Mills location last night and was rudely spoken to and looked up and down and belittled by an African woman working the register. The oriental woman next to her happily and very effortlessly handled my return but I was shocked at the level of poor customer service I received. I greeted her super nicely, smiled and explained it came in a 4 pack as you can see on my receipt only to be embarrassed and reamed out by this worker. I’m sorry if she had a bad day or what not but I work in the retail field and let me tell you, I deal with a ton of angry customers and never have I ever left anyone any poorer than they arrived! I was a happy and sweet customer doing nothing wrong with a very small matter to handle and she shrugged me off and rolled her eyes with disgust. I even told her “I’m sorry for the hassle” ? why should I be sorry? ? she ruined my entire evening. Hence, the bad reviews and also why I almost didn’t purchase anything I shopped for. My matter was solved by the normal, sweet woman working but man the one African American woman working on 2/3/24 at 815 pm needs to be spoken to about how to be kind to customers because I will absolutely NEVER visit this location ever again. Most homegoods stores have the utmost best customer service etiquette.. pls train your staff accordingly.
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January 2024 by Jolie So
Do not call this store if you need to ask an associate for inventory. I was hung up on twice.
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December 2023 by Michelle Ho
Always find some accent items here
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November 2023 by D R
Even though Home Goods has an assortment of items to choose from, they don't carry everything. Things that we've gotten have been good quality.
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November 2023 by lee ray
This store has all of your kitchen, bedroom, and bathroom needs. Some furniture is available. Packed with lots of great small items for kitchen and bathrooms.Check it out.
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November 2023 by Jessica Silverman
Always great finds!
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October 2023 by Anita Herron
So many nice household items to choose from! Great prices and helpful staff.
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September 2023 by Olivia J.
Fall is right around the corner! It's time to start decorating your home or apartment. Thankfully you can find everything for the upcoming seasons here at Home Goods. Service: Always friendly and helpful. For large items the staff will set it aside on hold until you can pick up your item(s). I like to come here to pick up snacks to sneak into the movie theater. (See Cinemark review.) I also find great candles and imported olive oil at an amazing price. Selection: Huge selection of candles, pasta, olive oils, fake flowers, fake plants, rugs, artwork, snacks and goods for your pet, pillows, blankets, baskets, kitchen supplies... the list goes on. Value: Sometimes I find the item at Marshall's (which is in the same strip mall) for less. So that's a little frustrating. But overall: this is the best place to find goods that help celebrate the holiday seasons without breaking the bank.
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September 2023 by Hannah Mayle
Fairly good selection but very small and cramped space. Getting a cart or kids through the aisles is nearly impossible.
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August 2023 by Samar Toroni
I just love this place lol I feel like a kid in a candy store. However I wish it was a little bit clean and tidier!
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July 2023 by Thembi S.
Home Goods has beautiful things, a massive amount of beautiful things. However, if I am seeking a specific thing, I can never find it at Home Goods. If I'm just there on an errand with someone else, or just passing through, I find a bunch of stuff I love but have no use for. It's pretty hit or miss in there, but I'm hoping one day the stars align and I'll be able to purchase what I need from this store.
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July 2023 by Ramana Vinjamuri
Excellent store. Courteous staff at the checkout counters and store. The manager could tone down her voice a bit. She was very loud and impolite. 830pm July 14.
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June 2023 by sonia luna
I don’t know what is going on with Columbia Home Goods store… We went today to get outdoor furniture . I knew exactly what I wanted, so at the vcheck out I was told that Internet is down only cash payment. I did not have $1500 cash on me. My husband asked the manager DAVID if they can hold it. This man was so rude and told my husband yes he can hold it but only till Noon. I mean it’s your internet which is down and we are here to purchase. Make a long story short the manager was rude to all the clients standing at the front area we all left not purchasing a dame thing!! I will never go back to this store if David is the manager.
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June 2023 by Azizuddin Ali Mir
A good place to buy a variety of home decor, you could find discounted furniture from around the world.
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May 2023 by Shadi Shoja
I bought 6 plates and one of them broke on the way. Day after I went to the store and asked the manager to return other five plates and explained what happened but she even didn’t accept to return other ones. She had a really bad attitude. She always acts like that. Worst customer service ever.