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October 2023 by Shanna
I left with the worst French manicure I’ve ever received today. I said multiple times that my nails were extremely crooked and half of them weren’t rounded like I wanted. My French tips are all over the place and uneven as hell. I will never return.
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September 2023 by Everett Lacey
On 8/29/2023 at 2:10 PM, I was refused service at the Le's Nails and Spa in Columbia Mall. I knew that something was not quite kosha when I placed my feet in the basin and no additives to treat my feet were added until I mentioned that no foot conditioner had been deployed to the water by the nail tech. The nail tech appeared to have a negative attitude from the outset. I asked her to please not cheat me with her service. There were other signs that she did not want to serve me as a paying customer as well. The nail tech eventually told me that she was not going to provide any services to me at all and reiterated that more than once. I don't know if is because I am African American. Or, because I am a Black man but she was sincere. She refused to give me a pedicure. So, being frustrated and feeling like I am living back in Jim Crow America I walked to the other end of Columbia Mall and entered Nail Trix where I was treated like a King. I was greeted with smiles and got the royal treatment. I received the basic pedicure with added oil treatments, a hot stone rub downs on both of my legs and feet, a hot mud mask on my feet as well as several other fine touches coupled with great conversation. It was a very pleasant experience. I felt like I had been treated with dignity and respect from a person that loves her position of making her customers happy and more than satisfied. I highly recommend Nail Trix in Columbia Mall if you desire to be taken care of like you are somebody!
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September 2023 by Mike Jones
If u go here do NOT goto mimi….she does not care looked me right in my face did not buff my hands did not get all my fingers rushed the services like where else do i start it was horrible…i asked her to buff me out she said “no thank u leave it like that” like maam im paying you its one thing if u never been somewhere better but another thing if you went somewhere and got your moneys worth….rushed service snd when u ask her to fix something she smiles and says no like she does not understand….should have went up the street….im upset i came
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September 2023 by Alexis Argueta
About 3 months ago i came in for a last minute pedicure. Staff was very rude and rushed everything i did from picking out a color to rushing me to my seat. The lady cut my toe nails then immediately started applying polish. She didn’t bother shaping or buffing. Fast forward a month later, i get a fungal infection under my left big toe nail, which has never happened to me before. The place is filthy and the service is terrible.Service: Pedicure
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August 2023 by Karen G
The actual manicure was fine BUT take a look at my nails not even 24 hrs. later. Every single nail chipped except 2. I have not been doing anything to cause this like scraping something, eating crabs, etc...I get regular polish and I forgot I stopped getting a manicure here because of that reason every since the pandemic. I use to go pre-pandemic & my polish would last a wk +. I don't know if they are putting thinner in the polish trying to stretch it but back to not getting my manicures there. Maybe for gel & other types it may be fine because the lady up front is always pushing gel. But I do not recommend for regular polish unless you are in a bind & going wherever you have to go in hrs. because you will not have long before they start to chip.Service: Manicure
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July 2023 by T Neal
Not too friendly service. After getting a pedicure I asked if she could do a manicure was told no and that everyone was busy. A man walked in as I was being charged out and asked could his 2 girls get their nails done.... she took them both in. She seemed irritated with me when I declined upgrading my pedicure so maybe that was the issue.
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May 2023 by Odell Lewis
Horrible experience. These people try to jack up the price after I get in the chair to get a pedicure. Wanted me to pay more because I had scales on my feet.....my feet were on the floor, so how could she know anything....guess she assumed that because I was a Black man, I had bad feet!I had to tell her 3 times.BASIC SERVICE! Because I didn't agree to an upgrade, she did a lousy job..Racism is live and well in this place. I've been there several times and have never been treated in such a rude manner.
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May 2023 by Denisha
My mother and I went to Le's nails to get our mani/pedi's for my wedding. I showed Ms. Cindy what I wanted and when I left, I got exactly that (we went back a forth for awhile about shape but we worked it out). Ms. Nancy was gentle with my mom and corrected any complaints that my mom had, she's picky.2 1/2 weeks later no nails are lifting or popping off. I'm very pleased and I don't think I'll be going elsewhere for my nails.Services: Acrylic nails
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March 2023 by jasmine
My daughter went to get her nails done and I didn't get gel she was going to a school dance after leaving the salon within a hour my daughter got white nails by the Time she came home a hour later her nails was turning brown , I went back to nail shop and because I did get gel on my daughter nails they stated it was nothing they could do I have got white before on my nails and it wasn't gel and my nails never turned brown , pretty sad I have to repay another shop to to my daughter nails what a waste and bad arrive they must be using bad products
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February 2023 by swapna yeluri
This the second time I've been here and it's been excellent each time.I went earlier today with my partner when the mall first opened up and was able to get serviced right away. It did get pretty busy in there.The nail techs were really nice and took their time. They did a great job on our pedicures and with painting my nails. They did not try to rush the job even though they had folks waiting.I also really liked that after they asked me what I wanted, they were not pushy to make me get gel.I have never been to a salon that was this friendly, welcoming, and thorough.Services: Pedicure
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November 2022 by Aisyle D.
My sister and I went here to get our nails done for my wedding. It was an awful experience. Unfortunately the place is understaffed, and we didn’t know that before we agreed to getting a mani and pedi. Both woman that worked on our nails also worked on a few other customers while we were there. Their juggling between customers caused us to be there for almost 3 hours. And it ended up turning out horribly for both of us. We showed photos of what we expected and what we ended up getting was trash. Not only were the quality of nails poor, their customer service was even worse. I’m not trying to slander their business, I just wish that they had more respect for their customers, they were also rude to one another which was really off putting. It was not cleanly and the pedi water was cold.My sisters nails looked bloated. The pink nail didn’t match the tip color. She also glued every finger nail and scratched me every time she adjusted it. They barked at each other, and gave a lot of attitude. They only talked in the end, giving a bunch of strange compliments to get a tip.. BEWARE OF THIS PLACE
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September 2022 by Jennifer Baxter
Do not take your money here. I have never experience a salon SO RUDE. They are downright mean and not friendly at all. The woman told me to sit and did not speak a word to me, yanked on my arms when she needed them, had a mean look on her face e the entire time. I would smile at her and NOTHING. At the end when I went to pay, the only words she said to me were “you tip?”. RUDEST people ever.Service: Manicure
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August 2022 by A D
My sister and I went here to get our nails done for my wedding. It was an awful experience. Unfortunately the place is understaffed, and we didn’t know that before we agreed to getting a mani and pedi. Both woman that worked on our nails also worked on a few other customers while we were there. Their juggling between customers caused us to be there for almost 3 hours. And it ended up turning out horribly for both of us. We showed photos of what we expected and what we ended up getting was trash. Not only were the quality of nails poor, their customer service was even worse. I’m not trying to slander their business, I just wish that they had more respect for their customers, they were also rude to one another which was really off putting. It was not cleanly and the pedi water was cold.My sisters nails looked bloated. The pink nail didn’t match the tip color. She also glued every finger nail and scratched me every time she adjusted it. They barked at each other, and gave a lot of attitude. They only talked in the end, giving a bunch of strange compliments to get a tip.. BEWARE OF THIS PLACE
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June 2022 by Annie T.
It's a traditional Vietnamese nail salon. You get the regular experience of nice ladies in their 40s that have been experienced with nails for a while. I personally love going to these types of salons because they scrub your feet very nicely and cleanly. Nowadays our go-to is more trendy nail salons and they would have a waterless pedicures. Sorry but that is not the way to go. You need to have the nice chair massages while you get a foot scrub. The salon is hidden in the mall but very close to a separate entrance rather than on a search hunt in the middle of the mall. I would come here again definitely. I got a regular polish milk and honey treatment for $45 with a tip of $55. The salon offers lots of gel and powder gel options. However, I prefer to always get regular polish and add a gel top coat at home to save $20 whenever I go to a salon. This time I forgot to put my gel coat at home. The regular polish lasted so long. It's been two weeks and still looks great.
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May 2022 by Aisyle D
My sister and I went here to get our nails done for my wedding. It was an awful experience. Unfortunately the place is understaffed, and we didn’t know that before we agreed to getting a mani and pedi. Both woman that worked on our nails also worked on a few other customers while we were there. Their juggling between customers caused us to be there for almost 3 hours. And it ended up turning out horribly for both of us. We showed photos of what we expected and what we ended up getting was trash. Not only were the quality of nails poor, their customer service was even worse. I’m not trying to slander their business, I just wish that they had more respect for their customers, they were also rude to one another which was really off putting. It was not cleanly and the pedi water was cold.My sisters nails looked bloated. The pink nail didn’t match the tip color. She also glued every finger nail and scratched me every time she adjusted it. They barked at each other, and gave a lot of attitude. They only talked in the end, giving a bunch of strange compliments to get a tip.. BEWARE OF THIS PLACE