Terrible customer service today. Took us out of line to serve us faster and then literally took longer than expected! Don’t expect any apologies, just rude responses!
November 2021
the employees here are amazing!!! went in and had such a good experience because everyone went out of their way to help!super easy to order things online, and everyone seems so experienced! i was looking for a very specific outfit, and they helped me find everything i needed!! thank you loft in columbia!!
September 2020
I do my Loft shopping online and use the brick and mortar stores as pickup or return locations. The stores are clean, the staff is competent, and I don't have issues getting what I need to get done.