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June 2023 by Urmila Murali
Terrible customer service today. Took us out of line to serve us faster and then literally took longer than expected! Don’t expect any apologies, just rude responses!
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December 2022 by MJ
Beware of the employee Maddie… unless you like condescending responses. If that is what the brand stands for, I won’t be shopping here.
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November 2022 by Evelyn Wang
Friendly staff, great selection of clothes
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November 2021 by L. H.
the employees here are amazing!!! went in and had such a good experience because everyone went out of their way to help!super easy to order things online, and everyone seems so experienced! i was looking for a very specific outfit, and they helped me find everything i needed!! thank you loft in columbia!!
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August 2021 by Sarah Mooney
Super friendly and helpful staff. Store is always organized and neat.
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January 2021 by Pearls and Grace
Super friendly and helpful staff. Store is always organized and neat.
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January 2021 by samantha s
size range isn’t the best but the workers are nice and helpful
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September 2020 by Thembi S.
I do my Loft shopping online and use the brick and mortar stores as pickup or return locations. The stores are clean, the staff is competent, and I don't have issues getting what I need to get done.
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August 2020 by Bonnie Zuckerman
Great selection and service!
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March 2020 by Carroll N.
Fun place to shop for women's clothes and accessories (belts, jewelry, and sunglasses). The store was organized and clean. They have a petite's section which I need as I'm only five feet. I usually shop only at the outlets, but my friend and I popped in as there was a 40% sale. The sale price was still pricier compared to at the outlets. I found a belt I liked but it was $45. I went to the cash register to ask for a price check. The sales associate confirmed that it would be $27 with the 40% off which I thought was still expensive. I was on the fence if I wanted to pay that much so I asked if the price ever dropped below 40% and she said no. She was very friendly and helped me look online to see if there were any similar belts that were cheaper. She didn't find any, but offered to give me an additional 10%. Although the merchandise is pricier than I typically pay, I'll come back to shop when they have a sale and based on the exceptional service I received today.
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March 2020 by D. Eric Harris
Not bad shopping, nice ladies clothes
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February 2020 by Janice Simons
Great selection. Customer service was awesome. Really nice and helpful staff.
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February 2020 by Jerome boyd
Never been
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August 2019 by Nidhi Srivastava
Beautifull floral collection for spring ?Loved the care n concern showed by staff?Glad they do plus sizes too.Enjoyed the Easter sale?
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May 2019 by n s
Beautifull floral collection for spring ðŸ‘Loved the care n concern showed by staffðŸ™Glad they do plus sizes too.Enjoyed the Easter saleðŸ˜