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October 2025 by Natalie
This store is the worst Lulu I have ever been to. The manager Diamond is extremely rude and does not fit in with the friendly culture of other employees. She has a very negative attitude towards customers. I was shocked to find out she was a manager with her lack of customer service skills. Also the hemming person they use is awful and ruined some of my items. I will not return.
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July 2025 by Alan
Staff was great, Keon was especially helpful
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March 2025 by Rebecca L
Did not appreciate the attitude of the “manager”.
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January 2025 by Shakir James
Service was fast and immediate, I’ll be coming back,
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December 2024 by Andrew Farrell
This Lululemon store is awesome. The workers were amazing and so nice to me. My grandmother bought me two polos that were two sizes too small and I went there to exchange them. I didn’t have the receipts and the tags were already ripped off. They didn’t even hesitate. They were so kind and let me exchange them for two polos that were my size. Excellent customer service and extremely kind girls. They didn’t have to do the exchange but they did it for me anyway! 5 Stars!!!
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December 2024 by Nicole Espana
I love it
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December 2024 by V
This store is just ok. Most of the time when I walk in there, no one greets me (despite wearing their clothing/accessories. ) Occasionally someone will offer to help, but they frequently cannot answer my questions (like if a product will come back in stock.) Overall this store .mainly stocks smaller sizes, especially in seasonal colors. It's very frustrating to not be able to try things on in store in a size 14. Usually there are leggings at least and items in basic black and white, so I usually have to try them on and then order online. They also have way less inventory compared to other stores.
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November 2024 by Kasey Forsell
Extremely rude employees. My husband, who is usually the laid back one, said we were leaving and put our items back due to an employee rushing past us (bumping into us) to get to check out for absolutely no reason (there was another employee there and no customers waiting). She didn’t say excuse me or sorry. Honestly, the lack of customer service is disturbing for the amount of money one spends in this store.
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August 2024 by KT Evans
Awesome staff. Very happy with the hemming order. Thank you so much!!!
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July 2024 by L Valencia
This was my first time shopping at Lululemon (Sunday 7/21). Erica helped me and she went above and beyond! She helped me every step of the way from giving me a mini tour and helping pick out items that would suit my needs. I’ll be coming back to purchase more!
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July 2024 by Suzy B
I spent a lot of time perusing the store and asking a lot of specific questions about items. The staff were very knowledgeable and helpful! The cashier who helped me was specifically really great- he helped me find a hat in the color I was looking for and was very personable.
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July 2024 by Marialana M
Shopped at this location for years. Had a return, there was an issue with their system not recognizing the barcode and I was told to call corporate. Even though I had a receipt, ID and CC along with being in the 30 say policy, requested store credit to even make it easier. After no additional assistance was offered, I spent 45 minutes on the phone with corporate and was told to take them to the post office. Just expected more from a customer service end.
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June 2024 by Scot
The staff at Columbia helped with a return and stands by their product. Will continue to buy and wear Lulu
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May 2024 by Barbara Stern
Love their leggings!! The people in the Harbor store very helpful..
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January 2024 by Therese Rodrique
It is clear that Lululemon caters to young teenagers. I found out quickly. Their product is way overpriced for the quality they produce. This store, like some
