PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products to meet the needs of various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers appreciate the friendly and accommodating staff at locations like Columbia and Glen Burnie. The Grooming Salon is noted for being well kept, with groomers like Christopher receiving high praise for their exceptional service. His skill in grooming leaves pets looking fluffy and well-cared-for, with satisfied owners expressing gratitude for his work. Additionally, the pet hotel at PetSmart is highlighted for its accommodating employees and understanding atmosphere, making it a positive experience for both pets and their owners. Some customers have suggested improvements, such as a more efficient drop-off and pick-up system for grooming services. While the selection of products is extensive, there are reports of occasional stock issues with treats, leading some to prefer certain locations over others. Overall, PetSmart is recognized for its dedication to pet care, quality services, and a supportive environment for pet owners.
Went in to shop for my nephew pup's birthday. Found some fun yummy treats
June 2025
This Petsmart always has what I need and the staff is always helpful.
June 2025
Lauren was super helpful in helping me set up my Petsmart app. Normally, I tend to decline these offers, but she was thorough in explaining the benefits to me which resulted in my earning $30 in rewards for my next purchase. I’m thankful for her help because my dog has champagne taste on my Corona budget when it comes... read full comment
