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“I have been in dire need to find a friendly and reliable auto repair service in Columbia, MD. It started with a new battery and was followed by a complete checkup and repair. BA Auto has more than earned my business. They make things quick and easy!”
“I brought the car in with a “service brake assist” warning. The initial tests said it would be a $4000+ repair but they researched it further on their own to identify a relatively minor problem which proved to be the problem. Saved me thousands. They also identified several other somewhat expected problems for an aged car. All in all I came back very satisfied.”
“I’ve been talking my car there for about 15 years or more. Always great work and priced fair. No upsell pressure at all. See Matt, he knows his way around vehicles for sure. I’ve even seen him smile a few times. Forget going to the dealer and getting ripped off.”
“I definitely felt comfortable bringing in my car to the shop. Frank was very kind and helpful informing me about my car issues. My car was running perfect after coming in!”
“I've brought my car in several times this year. The service is outstanding!! Darnell handles your every needs. He calls and updates you along with offering his honest opinion. I won't bring my car anywhere else!!”
“They are quick with work. The front desk was very communicative with updates and what was needed. They are always reliable. I know that I am going to get accurate information and notice improvements in my car. Good price ranges and a wide variety of services offered. It's always easy to make appointments and get questions answered.”
“These guys are the most honest and amazing men you’ll ever work with!! Come to find out my car would be covered under an extended warranty, but I did not know that and they saved me about $1300. I will never trust my car with anybody else with them. Totally honest and super convenient and nice!!”
“Matthew and Carlos offered outstanding service. Despite upper management setting them up for failure, they provided friendly and timely service to the best of their abilities. I was okay with the wait as they were upfront and honest with me. Whoever manages them could do a better job to ensure they have enough labor for the availability they offer or cut back on how many customers they say can be served at once. Credit to Matthew and Carlos for persevering with a smile.”
“Called a few Mr. Tires for an oil change none were able to provide the service! Call Columbia location and the gentleman was so great, he said I can come in and get an oil change! I was seen right away, services were completed within a great time and I was on my way!”
“Mose and Kevin have been very attentive… Service leaves NOTHING to be desired..I have been with them for 3 years and look forward to many more years of wonderful service
Abe Conrique”
“Everyone was very friendly and helpful. They really went above and beyond to make sure I understood everything and was satisfied with my service. I felt like a person, not a wallet on legs.”
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“I needed an emergency repair & they did an awesome job! Tia & team met me with exceptional customer service, honest and trustworthy recommendations, superb auto service, the convenience of a loaner vehicle, AND a few laugh to ease my anxieties! They were able to diagnose, provide an awesome written report with photos, repair the problems and give great advice on services that were missed by my dealer. I’d highly recommend this location if you’re looking for car care in the future. Not only did I save money, was given a warranty on services, but felt confident getting back on the road again. Just relocating back to the MD area, I needed transparent, affordable and dependable auto service & AutoStream-Columbia checked all of the boxes!”