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November 2023 by Morgan Sunnergren
I called here today because a light came on I knew nothing about. I live out of state and had no idea where to go, so I called the closest place. Not only did they fix the small issue that was giving me major anxiety, they did it with zero heads up and didn't charge me because it was a simple mistake on my end. AND they took me to my car and actually educated me so I could avoid the issue in the future. 20 minutes later I was back on the road and I couldn't be more grateful.
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November 2023 by Paul Ferdinando
Have had multiple services done here, always easy going and efficiently done.
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October 2023 by Yeshua Yackofski
I take my car in for inspection. They are busy, I know I am so busy the only time I will get sleep if I am dead. Loosing lug nuts is one thing, I know to check my lugs after any sort of service by anyone. I lost two lugs in two weeks after my inspection. Okay screw it I will replace the lugs. Great. Good job for me. Then I get married drive six hundred miles in a weekend in car I had for two weeks but is kind of old. 2006 Honda ex, that's honestly is one of the finest cars I drove yet in life. V6 3.0 manual that eats road as fast as you can feed it. Still cherry and hot though because it has been maintained to an extent) after all the bullcrap I been through dropping my daughter 50 miles from home my caliper seizes. So, I stop out of state. I put a new one on, bleed that part of the system n(help of a friend who was thankfully not busy. Knowing I would have to rebleed and replace other calipers because it's a twenty-year-old car almost. Great I got it. The one thing that messed me up. The one thing that messed me up. Whomever put my tires on the last time didn't take the five to ten seconds to make sure my lug nuts were not being cross threaded. If the Lug stud was not cross threaded everything would be gravy right now/ Now I spent an extra 2.5 hours after spending 13+ hours fixing my brake system (including time to find parts at stores) I just spent two and a half hours of time figuring out I can't get my rotor off because my two screws are rusted on without breaking them because some guy could not take 10 seconds out of his busy schedule to make sure the damn lug stud was not cross threaded. I am so angry I am going to have another freaking panic attack.Nothing worse in the world than an air gun who does not have a competent operator behind it. Five to ten seconds is all it takes to make sure a nut is going on a gd bolt. Not rocket science, thank god because that is a wasted rocket.
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June 2023 by Christopher Gries
Customer service outstanding they worked as a team !!Work was well explained with approximate cost for parts an labor.This was my third visit I was not disappointed they met all of my objectives for my vehicle. outstanding work. Also the work was completed on time.Would Recommend. Crouch AutomotiveTo anyone needing service for their vehicles..Service: General repairs & maintenance
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June 2023 by Robert F.
We had a check engine light come on with a loud noise associated during a weekend driving trip. Pulled into Crouch. They looked at it right away and told us the problem and risks. Unfortunately they could not do an immediate repair. We were able to cautiously continue our trip which wasn't too far and will get it repaired when we return. They sent us on our way with a smile and no charge.
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January 2023 by Lee Holcombe
Amazing service and the nicest people. I’m always impressed and so was Sam. Love that I can wait on an oil change with my dog!
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July 2022 by Barbara D
Great place excellent service. We take all of our vehicles here
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April 2022 by Jesse Hutchison
More then satisfied they truly have the customer in mind and saved me hundreds with fair pricing!Services: Auto engine tuning
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March 2022 by Helen Lance
My friend Frenchy says there work is great he had never had any problem with them
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November 2021 by Daniel Ansel
Told me my head gasket was blown and its would be like 3,500 to fix and charged me 100 to diagnose it completely wrong when it was simple fix that cost 300 to fix and would not refund me the 100 for there gross incompetence
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September 2021 by The Tile Lady
Crouch automotive is a great place to work with. I wanted certain tires for my cars and they ordered them and had them the same day. I also had to get my daughters car in ASAP to get tires and serviced and they took it the next day. They did my son’s inspection while we waited. They have three locations, northeast, Conowingo and rising sun. The ladies in the office are amazing and sweet. I highly recommend going there. Oh and they have coffee while you wait.
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August 2021 by B
I wanted to thank Amy and the guys in the shop for going out of their way to get my truck fixed under the time constraints. They did a fantastic job and were very understanding and willing to do what had to be done to get the truck back on the road. I can't say enough about the customer service and the quality work they do. BillService: General repairs & maintenance
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July 2021 by Michael Comfort
Great and friendly service..?
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May 2021 by Terry Hutton
I have had a few jobs done by crouch and don't have any complaints so far.
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April 2021 by Aaron Deitrich
Fast and reliable service. Great people and pleasant atmosphere
