Tawes Brothers Buick GMC is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate that the dealership understands exactly how to get customers the vehicle of their choice, unlike other dealerships that seem clueless about the build and buy process. Many mention that they would travel long distances just to deal with Tawes Brothers, highlighting their top-quality service. The staff, especially those in the service department, are described as kind, patient, friendly, and extremely knowledgeable. They provide thorough explanations and ensure customers feel confident in their decisions. The dealership also offers a welcoming showroom with vehicles that bring a nostalgic feel. Customers have had positive experiences purchasing vehicles, noting straightforward deals without unnecessary sales tactics. The service department, particularly a manager named Roger, is recognized for its honesty, professionalism, and expertise, making Tawes Brothers Buick GMC their preferred place for both buying and servicing vehicles.
The only dealer that actually new exactly how to get the vehicle of your choice. Hertriche and I.G. Burton had absolutely no clue how to navigate a Build and Buy , even manager's were absolutely clue less. I would drive 4 hours if I had to, just to deal with Tawes Brothers. Thank you for your top shelf customer service.
August 2023
Got work done here a year ago since ford dealer gave me 8 week appointment.
August 2022
Great service roger service manager is very good knows everything about these cars today their are my go to shop for everything
