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August 2023 by Kent Drinker
Nice location and my go-to store in the Crofton area. Guys that work there are always friendly and helpful. Pickup of online orders is quick and painless.
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May 2023 by S P
Used this store a lot but because of rude staff I will not be coming back. I came in the man oat the counter seemed very disinterested in helping, never made eye contact asked a question and he answered and I asked another question which I guess another him and he raised his voice at me. I looked at him and said “it seems like you’re having a bad day and I hope your day gets better” he still didn’t make eye contact or even acknowledge what I said and so I left. Disappointing because they were closer but I’ll drive the extra 5 minutes to go to a different auto parts store in the future there are plenty in the area who have staff who care for speaking to people in a respectful manner.
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March 2023 by Bret B.
The employees have to be the laziest two guys I have ever had to deal with. I purchased a battery and was expecting them to swap it out but was told they couldn't do it because the computer said it had to be done by professionals as the time to do it was 36 minutes. This computer tech swapped it out in 3 minutes. They used to have real men there who would know how to work on a car not these useless kids.An earlier time I ordered something online and mistakenly picked a different store in the area (Bowie). I went in to pick up at the Crofton store and the guy said "didn't order here, must have screwed up." and walked away. I will never go to this store again.
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March 2023 by Francisco Alsina
Great service. Don’t let the size lead you to think they don’t have v what you need.
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January 2023 by Sung Lee
Needed a new battery and was recommended this location. The staff were polite and willing to explain things as they helped me select a battery, and installed it. Even explained what information I would need to save in case I needed to make a warranty claim.
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January 2023 by Maggie Land
We’ll stocked store and easy and friendly check out experience.
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December 2022 by Scuba Steve Janey
Just in looking for a ½" swivel drive and a small handle ½" driver and I'm guessing because it's a few days before the holidays things were thin. It's not my usual stop but It seams like it's in a good location. Right off of the hwy. Oh well I'm sure it's convenient for some but probably not for all. Tkx
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December 2022 by Saul Urizar
Customer service is terrible, the worst attitude to provide service to a customer.
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September 2022 by Becky Danko
Very clean. Had everything I needed. The staff were pleasant people.
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September 2022 by Thomas M. Pino
I just rated this place and was sonewhat dissatisfied.
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June 2022 by Casey Davis
Lately the stock has been low on everyday parts. I sometimes confuse this store, and the competitor store. everytime I have points to spend , there's nothing in stock o need to buy. Staffing seems to be a little on the short , and slow side lately, however every one retail is impacted by our current pandemic. They will do battery test, and check engine light test .
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February 2022 by Dawn Christman
Everyone in this establishment was so helpful especially a gentleman by the name of Frederick
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January 2022 by Karen O'Brien
We thought we had a bad battery and went to the Crofton store - Store 8849 and met Jay who was amazing! He came out to our car, tested the battery, showed us the read out and explained why our battery might be on its last leg, we bought a battery and he didn’t try to upsell us. He installed the battery promptly and was amazingly polite! All employers should have employees who are so great - they would have more customers than they need!
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October 2021 by Sara Kruckow
They were very helpful! Gave me a free battery check and alternator check.That gave me info for where I had to go next to fix everything. Thanks!
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October 2021 by Ric P.
We have been visiting the Advanced Auto Parts in Odenton, MD,for many years. New batteries, new windshield wipers, and other various auto needs the average non-mechanic can do themselves. Friendly employees giving good auto advice and we've never encountered an attitude. Battery/wind shield wiper installs are free and they do it with a smile.
