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October 2023 by Nora D.
I used them in a previous tax season (yes, this is a late review!) and had a good experience. My taxes are usually quite simple so I usually do them myself. But that year, after a parent died, I didn't understand how to account for the various incomes and TurboTax was asking me questions I couldn't even begin to answer. So, I called around to to find a local CPA. The woman on the phone was very nice and I told her my issues. The only reason I knocked off a star is because she couldn't (wouldn't?) give me a rate on the phone, which I found unsettling. But I made an appointment with Hugh anyway, because I was desperate and about the miss my extension deadline. Once there, thought, I felt much better. The staff and Hugh, were pleasant and courteous. The staff let me use their printer for the stuff I could print off at home. Hugh sat down with me and after some quick friendly banter, we were straight to work. It didn't take long because my taxes were still relatively simple. I thought the price was fair (although I had no idea what to expect), as I was paying for some peace of mind and a big ol' refund! He gave me a folder with all of my documents and printouts, and he filed my taxes right there. It was a relief for me. I will be returning to his services next year because again my taxes will be more difficult than usual. I will give an update sometime in 2024!
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July 2023 by T T.
Do not do business with Hugh Blocker accountant firm. The Office Manager is NASTY. This accountant company has misused my electronic signature on Efile. SO I deleted myself out electronically of E file (at hugh blocker firm) and hand wrote my signature on my tax forms and mailed my own tax forms in USPS. Hugh Blockers company is still misusing my Deleted out Efile signature to send to state of Maryland Tax Department forms I never signed. Hugh blocker is mailing a hard copy USPS in January to prepare your taxes. This form from hugh blocker that is mailed USPS has my entire social security number in it and date of birth in the forms that are mailed. I have a written statement from the front desk person that they will not mail this blank tax preparation forms anymore..... BUT STILL CONTINUE TO DO SO. All with my entire social security number and date of birth in it thru USPS.
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April 2023 by Gabriela S.
We didn't have a good experience with Hugh. We sent our info and documents around 40 days before the taxes' due date. We had a simple case, so it was enough time to file without any rush. We were assigned to Jessica, who was very helpful and did her job as expected. But things didn't go the same way at Hugh's end. Even though we answered every question and kept following up, the due day arrived, and our taxes were not filed. We had to go to his office to sit outside to pressure until the taxes were filed. We tried to talk directly to him to address some concerns, but he didn't receive us. This was our second year working with Hugh, even though the first year were some details that we didn't like. We gave him a second chance. Definitely, we are not coming back next year. And we do not recommend him at all.
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March 2023 by Dreary W.
Missed 3k in refund $, bad customer service and errors on our return.
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October 2021 by Jeff A.
Terrible. Dropped off tax papers. Left several messages over a two week period. Never could get a return phone call from a CPA. Missed my deadline which cost me thousands. Would not recommend to anyone.
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October 2021 by Neffertiti Meredith
Hugh was rude hung up on me he is not responsive . I’ve tried calling emailing and all other forms of communication to no avail. I sent my W2s along with other files over a year ago including money orders and he neglected to file my taxes nor will he send my original paperwork back to me . It is a simple request return what is owed to me . I would never recommend them to friends or family .
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June 2021 by Jeff Piatt
Never underestimate the importance of a good CPA. Hugh Blocker and his people have saved me a small fortune and given me invaluable peace of mind.
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June 2021 by B. Mitch
Horrible experience. Sent them my tax information in early February and still no returns. I placed numerous calls requesting my tax return status and never received a status update from this company. Horrible customer service. Will not give them my business in the future.
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May 2021 by Michael Johnson
Never knew somebody who was inconsiderate when it comes to business and working with you he did not take the time then do what needs to be done I felt like he claimed to be so busy doing other things instead of taking the time individually to get something done I would not use them
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April 2021 by Pamela
Highly recommended. Hugh and the entire staff are tax and payroll experts and are incredibly professional.
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November 2020 by Ryan Engel
Not detail oriented, poor communication and I would not recommend to a family or friend.
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July 2020 by Carter Loetz
Hugh and his staff are not responsive. I've been e-mailing and calling his office for 3 months to get paperwork he still owes me.
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July 2020 by The Grey Avenger
Everyone at this office is awesome! From Alena to Hugh and the rest of the staff. If you want good accounting services with personalized services this is the place!
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May 2020 by Ken Nyczaj
Hugh is incredibly knowledgeable helpful and patient.
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April 2020 by Kwame Ture
Don't waste your time, go to someone else
