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December 2023 by Kay B.
Honestly every time I shop at this Crofton giant something is wrong with the food. I bought gluten free potatoes chips and gluten free rolls. On 2 separate occasions. Both were stale and not edible. This has happened before. Giant is literally right across the street from. Me and I won't go there because half the food is bad. I don't have time to stand in line to return it so its money lost. Over and over again. Straighten up giant and stop putting outdated food on your shelves. It's disgusting
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December 2023 by Janet Hand
I took a stroll in my med scooter and it was wide spaces and modern and clean and had a great selection of foods. It was good getting into and out of the store.
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December 2023 by Shelby Lapps
The store is always clean. Its convenient when I take my daught to school at Bowie State
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November 2023 by KJ R.
Do not order online to pick up. I ordered on Saturday to pick up between 2:00-3:00. I called just to check and see if I was going to get a text or something. The girl said that I should schedule for the next day because they were running behind. So, OK, I did that. This was inconvenient because I wanted to pick up the food, bring it home, and then head out to dinner with a friend. and then I could cook first thing in the morning. So, my rescheduled time was between 8:00 am and 9:00 am. I got there and called and the girl said is this your order from yesterday and I said "no" was told to reschedule for today. I waited for several minutes and decided to go in and take my own cart to my car. I went through everything and noticed that I got dill chips instead of dill sandwich slices. I want back into the store and the girl in charge of grocery pick up said they probably substituted. I said let's go to the aisle and look. Sure enough, there were plenty of jars of what I wanted. Then I get home and go through everything again, and I got curly parsley instead of flat leaf, Hellman's mayo instead of Dukes, This all took me at 2 times the amount of time and more aggravation than if I had shopped myself!
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November 2023 by Patricia Gregory
This store is well organized and well stocked. It has a variety of foods to choose from. Everything from fruits to meats, we're fresh. I always enjoy my shopping experience at Giant.
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November 2023 by Arthur Taylor
This is probably the best (maybe second best...) grocery store in Crofton. I like the new location, as they now have a Starbucks in-store, as well as a very expansive hot food bar area, with freshly made paninis and pizzas, among other offerings. But, the aisles are narrower (and longer) than their former location across the street. So, it's a trade-off. Also, the parking lot is a joke, but this isn't Giant's fault. It desperately needs a redesign. Giant itself is great, though, especially if you shop the sales that week.
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November 2023 by Cassander Green
My daughter and I visit this store 11/4/23 at 11:00am. We have been living in Crofton for years. We wanted to check it out. We normally shop at Safeway. Overall nice store, but we went to the Star Bucks and I ordered the Chestnut praline latte for me and my daughter got an ice pumpkin spice chai tea with Carmel drizzle. . Well let me tell you It was the worst and the lady did not know how to make it. The latte was very very hot and scold my tongue and it still hurts now from this morning, it also didn’t taste like Chestnut the holiday drink it was more like straight coffee. My daughter was also missing the Carmel in her latte. We told the lady and she said take the top off and she just put the Carmel on top. That is not how you make it!!! Theses people need to know how to follow the Star Bucks Recipe and be able to accommodate requests.. this was not it.. very disappointed.
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October 2023 by Parker Q.
Nice and clean grocery store with a large selection of food items, but a little too pricey. I really miss the old Metro Food Market that was at the same location many years ago. It was "what a supermarket was meant to be!!".
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September 2023 by Evangelist Patricia Gregory
I just love everything about this Giant. It is clean, well organized isles and shelves. More importantly, fresh foods, and it's a large store. In a time where Giant stores have been phased out, it's good to see one again, and impressive.
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September 2023 by Paul Stearns
Bad customer experience!!!There is never any Nature’Promise Nonfat Milk. I had to call the store while I was at the Milk Section to ask for help. There is no way to seek assistance unless you go back to the front of the store. Robert made his way back and went to the back to check. Nothing. I told him I am now forced to buy up to a more expensive product. Offered nothing for the inconvenience. Demonstrated no empathy. This is a person in customer service. Wrong guy!!! Wrong job!!!I was forced to physically shop there because the online system lost my order although I received a call about items that were out and asked for a substitution. All the coupons I used for the online order are gone and no one could help. Giant wasted my time today.This was a cluster *#&$ experience.
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September 2023 by G M
Please add a bike rack! I had to walk my bike through the store while shopping because there was nowhere I could even consider safely locking it up.
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September 2023 by Chris Engelhardt
Online ordering works great. Highly recommend because this is maybe the worst laid out grocery store I've seen in my life.Load-bearing pillars directly in front of the entrance and in the main walkways. Constant employees taking up half the aisles restocking. Extra bins of random items taking up half the aisles. Entrance is bottlenecked and always lacking carts. Parking lot is a NIGHTMARE. Do yourself a favor and go up Rt3 to Wegmans or Safeway. Cheaper and wayyyyy better run. I mean wayyyyy better.Why this store moved I will never know. Whoever oversaw that did a terrible job.
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August 2023 by Adrian P.
You gotta watch Crofton Giant. They put sales tags on food items but charge you the regular price at the register. They recently stiffed me on N.O. Wheat bread (+$2.58), and avocados (+$2.24). GRRR!!
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August 2023 by Richard Siomporas
So much potential here! But it is failed by a stank like John Wayne Gacy's crawlspace as soon as you enter the store, and questionable design of the entryways. The produce section is bountiful and well laid out, but unfortunately I can't enjoy my time here because of the aforementioned smell that seems to permeate from the meat counter directly into the produce section.I want to like this iteration of Giant more than the one I grew up with across 424; it's unfortunate that there are some solvable problems that haven't been addressed.
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August 2023 by Amanda Hagerman
Bad Smell. My last review is gone, why is that??? It’s been a few months since I left my last review and the store still smells awful. Also, I the entrance and exit sucks. It’s small, so there ends up being a traffic jam of people with carts trying to leave and come in. Very stupid design. It’s too bad because there is no reason why this store shouldn’t be perfect considering it’s brand new.
